Pegasus Apart'Hotel | Front Office Duty Manager | Melbourne
vor 3 Wochen
Front Office & Guest Services (Hospitality & Tourism)
Full time
Pegasus Apart'Hotel is one of Melbourne's most unique Independent hotels.
We are searching for an experienced Hospitality Superstar who can Lead and Manage our Front Office Team with their own individual style.
Located close to Flagstaff Station in Melbourne's CBD, Pegasus Apart'Hotel is a fully-serviced apartment style hotel with a big focus on quality, our people and team culture.
If you think you are ready for the next step we want YOU
Our ideal candidate will be somebody who is looking for ways to innovate our Guest Experience.
Ideally, you will enjoy training and mentoring your team and gain genuine satisfaction from seeing them gain confidence and experience.
Attractive Salary + Super Flexible hours and work conditions (including annual and personal leave) Five days working and two days off on rotational roster - WORK LIFE BALANCE
Continuing Professional Development with meaningful mentorship and clear paths of internal progression.
Reward and Recognition program Annual Bonus Scheme (based on hotel performance) In-house training to enhance your skills and development Be involved with a fantastic and supportive team that creates value.
Duties
Day-to-day management of Front Office team Ability to lead an enthusiastic & diverse team Focus on guest experience Resolving guest issues that arise Assist to lead, train, motivate and develop the team for success Upholding Pegasus Customer & Service standards to give the guest the best experience possible Skills and experience
Previous Front Office experience in a Duty Manager or Supervisor role The ability to multitask and work under pressure Task and results oriented A positive personality and sense of humour Reliable and flexible Comfortable working in a culturally diverse environment If this seems like the role for you, we would love to hear from you
Click the "APPLY " button now and send through your resume, outlining your experience in managing a team, along with your approach to keeping a team motivated and engaged.
If you feel that you are suited and would like to join a great opportunity, please forward your resume and opening cover letter via the apply now link.
Your application will include the following questions:
How many years of people management experience do you have?
Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
How many years' experience do you have as a Front Office Duty Manager?
Do you hold a current Responsible Service of Alcohol (RSA) certificate?
When are you available to start?
What makes you the ideal candidate for this position?
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