Sales Specialist

Based in Richmond, BC, on the beautiful west coast of Canada, Ideon Technologies uses the energy from supernova explosions to image deep beneath the Earth's surface.
A spin-off from TRIUMF (Canada's particle physics lab), Ideon is a world pioneer in cosmic-ray muon tomography.
The team developed a subsurface intelligence platform that integrates proprietary detectors, imaging systems, inversion technologies, and artificial intelligence to provide x-ray-like visibility underground.
By transforming muon data into reliable 3D density maps, Ideon helps geologists identify, characterize, and monitor mineral deposits with confidence.
This reduces risk and cost of traditional methods, while saving time, optimizing return, and minimizing environmental impact across the mining value chain.
In turn, this is helping accelerate the world's transition to low-impact mining and transform how companies find the critical minerals required to power the global shift to clean energy.
The Role We are seeking a Sales Specialist to join our dynamic and growing Business Development team.
In this role, you will have an impact on sales and business development (BD) achievements by qualifying prospective target customers and ensuring team processes are efficient and effective.
You will report to the General Manager, Australia & Asia-Pacific (APAC) and work in a team setting with Business Development Executives based in APAC.
You are keen to talk to people, capable of (and energized by) juggling several priorities and driving through to completion, highly organized with a desire to improve and automate processes, and are content working with business development professionals travelling to face-to-face customer meetings while you support from the "home office".
You will focus on the following activities:
Perform account research for current and prospective customers in the mining industry.Uncover and understand high-level company messaging, review annual statements and quarterly earnings, learn about the key challenges and value drivers for each customer and site.Conduct stakeholder mapping, identifying budget holders, decision makers, and key influencers.Qualify new potential opportunities and target individuals for Business Development Executives to pursue.Add to and update our customer relationship system (CRM) with prospect and customer information and sales activities that you personally oversee.Develop draft proposals and RFP responses, engaging internal stakeholders as you guide the process to delivery.Develop and/or customize prospect and customer presentation material (i.e.
targeted use case decks, proposals).Generate sales reports and dashboards, analyzing metrics to identify trends, opportunities, and areas for improvement.Work closely with customer experience/marketing to align sales strategies with marketing initiatives and ensure superior customer experiences.Monitor and act on mining industry news (i.e.
demand trends regarding commodities, changes in ownership and operational status, funding announcements, etc.
).Demonstrate strong initiative by driving process improvements and identifying ways to make the team even more effective.Success in the role looks like:
Being considered a trusted, go-to resource for the Business Development team; your teammates can rely on you to consistently deliver on your commitments, move initiatives forward in their absence, and be integral to the team's and Ideon's success.Priorities in the first few months will include:
Getting a handle of the available marketing content produced by the Customer Experience team; putting it to use, giving feedback for enhancements, and requesting new content as needed.Digging into 1-2 target accounts per Business Development Executive and really understanding the opportunities inside and out.Qualifications Must-haves – You'll need the following to move forward in the hiring process (and be successful in the role).
Diploma or degree in Business Administration, Marketing, Information Technology, or a related field, or an equivalent combo of training and experience3+ years of experience in a sales coordination, sales operations, or administrative support role, ideally in a technology environmentEnterprise, business-to-business (B2B) understanding and/or some experienceSome experience working within a customer relationship management system (CRM)Superb organizational skillsStrong presentation and writing skills; comfortable speaking with individuals from all seniority and technical backgroundsSome hands-on experience in a professional setting with customer engagementProficient in Microsoft Office Suite or similar platformsWell-developed communication skills in English at a fluent or professional level; able to be assertive and respectfulLegally able and currently documented to work full time hours in AustraliaWe also look for the following for all new Ideon team members:
Experience or excitement for working in a tech scale-up; happy to wear a few hats and learn on the flyA can-do attitude and creative solutioning mindset with great problem-solving skillsWillingness to learn, be adaptable, and take initiative in an ever-evolving environmentAble to work well under pressure and to meet scheduled deadlinesAble to uncover and present options for improvement and streamliningSolid teamwork skills; you'll jump in to help where you canGreat interpersonal skills; able to build relationships with colleagues, customers, and external stakeholdersInterest in or knowledge of the mining industry or geosciences fieldAble to add something "extra" to our culture beyond the work that you doNice-to-haves – While it would be nice to have some of the below, we're happy to train, coach and share our experience.
A background working in the mining industryJob Requirements Remote work: As Ideon doesn't yet have an office established in Australia, this role is currently a remote role.
Expectations are that work is conducted from your home office in Australia (we'll provide a laptop and some financial support for peripherals).
Hours of work: 38 hours/week, Monday to Friday.
Typical working hours are 8AM-4PM-ish local time; some employees shift slightly earlier or later based on business and personal needs.
Ideon's head office is located in Richmond, British Columbia, Canada (pacific time).
You may occasionally be asked to be flexible with your hours due to business requirements and to accommodate some overlap with team members working in Canada.
Travel: Little to no travel is expected in this role; there may, however, be professional development opportunities which could call for occasional travel.
What We Offer An opportunity to work with a dynamic technology scale-up.
You will be working to advance a ground-breaking solution that generates significant economic and environmental benefit.A team that is entrepreneurial by nature, mission-driven, and focused on doing things right to deliver great customer outcomes.Superannuation contributions.Early equity option allocations upon hire plus the opportunity to earn performance-based option allocations annually.Accreditation and tuition support.Extended health and dental benefits, an employee assistance program, and a health/wellness spending account.An annual paid closure between the Christmas and New Year's stat holidays, in addition to vacation time.Paid sick leave.Parental leave top-up.Employee referral bonus.While we work hard we also sprinkle social events and learning opportunities into our days.What It's Like Here Great ideas and rich company culture come from diversity of thought, experience, and perspective.
The Ideon culture is anchored in a set of core values that directly shape how we hire, coach, evaluate, and develop our people:
Driven by industry, informed by science We solve industry problems with scientific rigour: listening carefully, analyzing the data, and developing solutions that our clients – and the planet – cannot live without.
Inspired to create, wired to deliver We're imaginative, creating new possibilities and embracing the diversity of thought and experience within our team to move with urgency, learn from our failures, and execute masterfully.
Unified team, personally accountable We have each other's backs and operate with integrity, respect, and empathy.
Success depends on leaving egos at the door, celebrating our differences, delivering promises, and owning the outcome together.
Boldly ambitious, exceptionally human We think big and have the courage to blaze new trails.
We're in this business to win, but that doesn't mean we compromise on doing the right thing for our people, our clients, and our world.
How to Apply and Accommodation Requests To be considered for this role, please apply via our hiring platform, Collage.
While optional, cover letters help us learn more about you beyond what's on your resumé.
We aim to provide an approachable and accessible hiring process for every candidate.
If there are accommodations our team can make so you can show up as your best self, please let us know in your application.
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