Customer Support Officer
vor 1 Tag
Select how often (in days) to receive an alert:
Customer Support Officer - Connections Help CentreWho are we?We're here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.
The roleThe Connections Support Officer is a full-time 12-month fixed term contract opportunity that provides high quality customer support to South East Water's customers, primarily through the use of telephone, email and some face to face communication. The primary role is to assist customers with queries relating to asset information and water and sewer connection requirements to South East Water assets.
Key responsibilities will include:
Providing expertise and direction to customers, to ensure the protection of South East Water assets under the current water and servicing guidelines.Contribute to processing of Size Depth and Offsets and Property Sewer Plans.Provide technical advice to customers and other business areas relating to Sewer & Water servicing requirements, asset protection.Management of online functions, including tapping and meter bookings.Interpret Asset and Property Sewerage Plan information, provide asset locations and report missing sewer points.Who are you?To be successful in this position, you will have skills and experience in a similar role and be able to demonstrate:
Excellent communication skills both written and oral.Commitment to Customer Service and have the drive and focus to exceed customer's expectations.A positive approach and high commitment to the team.An ability to focus on key result areas and achieve timely and appropriate outputs.Sound analytical and computer skills.Experience in working within stringent time constraints.The ability to analyse and develop ways of improving work procedures and processes.What's in it for you?Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.
South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities.
As a SEW employee, you can enjoy the following offerings from our benefits package:
Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.Life insurance and salary continuance.Additional leave offerings, such as cultural and ceremonial leave and study leave.Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking.Opportunity to be part of great initiatives involving the local community.This role is remunerated at a Level - 2, which is between $82,036 and $88,719 + super and offers are commensurate with the successful candidates' experience.
We're for everyoneOur people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.
We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at ******.
Keen to make an impact?Click here to check out the position description. We're accepting applications for this exciting opportunity until Monday 13th of January.
To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application. Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check.
South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required.
Visit southeastwater.com.au to learn more about us and how we serve our customers.
#J-18808-Ljbffr
-
Customer Support Officer
vor 3 Monaten
Melbourne, Österreich Bendigo & Adelaide Bank Vollzeit"It begins at Bendigo Bank" We've never been 'just a bank'.Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. About the opportunity As a Customer Support Officer, you will support the business objectives of the Bank in the management of delinquent loans,...
-
Accounts Customer Support Officer
vor 1 Monat
Melbourne, Österreich Trilogy Care Pty VollzeitAdd expected salary to your profile for insightsTrilogy Care is Australia's fastest-growing provider of the Federal Government's Home Care Package (HCP) program.Our innovative self-management model rooted in the principles of choice and excellence aims to deliver greater choice and value to our care recipients.This ensures they spend less on management fees...
-
Customer Support Officer 0389
Vor 5 Tagen
Melbourne, Österreich Buscojobs VollzeitAbout Intereach : Intereach is a leader across community organisations.We work across 38 local government areas and have more than 500 dedicated staff who deliver more than 30 programs which have a direct impact on the communities we support. At Intereach, we are committed to supporting rural and regional communities.Our Vision of Strong Connected...
-
Defence Customer Support Officer
vor 4 Wochen
Melbourne, Österreich Cybersmith Ltd. VollzeitJob Title: Defence Logistics SpecialistLocation: Sikorsky Australia, a Lockheed Martin CompanyType: Full timeSikorsky Australia, a Lockheed Martin Company, is a dynamic, growing, and energetic organisation offering stimulating, challenging work at the forefront of technology.Widely regarded as Australia's leading rotary wing support organisation, we employ...
-
Customer Service Support Officer
vor 1 Monat
Melbourne, Österreich City Of Darebin VollzeitTwo Permanent part-time Customer Service Support Officer roles are available17.5 hours per weekCirca $69,980 (pro rata) plus superAt Darebin, diversity, equity, and inclusion are at the core of how we work.Our commitment to these values is unwavering, they are central to our mission, to our impact and to help us better serve our community.We know that having...
-
Customer Support Manager
vor 3 Monaten
Melbourne, Österreich Evolution Business Systems VollzeitDescriptionEvolution Business Systems (EBS) is a Melbourne based, leading business management software specialist that equips its clients with software designed to achieve their business goals. As a certified Microsoft partner, we have an expert focus on Microsoft Dynamics 365 Business Central.EBS offers Australian businesses complete, whole-of-business...
-
Customer Support Manager
vor 3 Monaten
Melbourne, Österreich Evolution Business Systems VollzeitDescriptionEvolution Business Systems (EBS) is a Melbourne based, leading business management software specialist that equips its clients with software designed to achieve their business goals.As a certified Microsoft partner, we have an expert focus on Microsoft Dynamics 365 Business Central.EBS offers Australian businesses complete, whole-of-business...
-
Customer Support Manager
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitDescription Evolution Business Systems (EBS) is a Melbourne based, leading business management software specialist that equips its clients with software designed to achieve their business goals.As a certified Microsoft partner, we have an expert focus on Microsoft Dynamics 365 Business Central.EBS offers Australian businesses complete, whole-of-business...
-
Customer Support Engineer
vor 1 Monat
Melbourne, Österreich Dubber Corporation VollzeitAbout Dubber Dubber is the world's leading conversation platform used by some of the world's largest communication networks.We are proud to offer innovative products that enable any business to unlock the potential in every conversation through AI-enriched conversational data.Already adopted as core network infrastructure by hundreds of global communications...
-
Customer Support Specialist
vor 3 Monaten
Melbourne, Österreich PEXA VollzeitThis is a Customer Support Specialist role with one of the leading companies in AU right now 🔥 -- PEXA -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at PEXA 🧐🧐**About The Role** As a Customer Support Specialist, you'll provide excellent first-line support via...
-
Customer Support Engineer
vor 1 Monat
Melbourne, Österreich Dubber Corporation VollzeitAbout DubberDubber is the world's leading conversation platform used by some of the world's largest communication networks. We are proud to offer innovative products that enable any business to unlock the potential in every conversation through AI-enriched conversational data.Already adopted as core network infrastructure by hundreds of global communications...
-
Customs Officer
vor 2 Monaten
Melbourne, Österreich Study Select VollzeitHow to Become a Customs Officer in AustraliaDefinition of a Customs OfficerA career as a Customs Officer offers a unique opportunity to play a vital role in the protection and regulation of a nation's borders.These professionals are responsible for administering and enforcing customs laws and related legislation, ensuring that goods and people entering the...
-
Customer Relationship Officer
vor 4 Wochen
Melbourne, Österreich Australian Bureau Of Meteorology VollzeitThe Project Officer, Agriculture Climate Adaptation supports projects and activities that aim to have real impacts on the agriculture sector by raising the awareness, knowledge, and skills of farmers and producers to continue to take action to build climate resilience and adapt to a changing climate.The Agriculture Sector Customer Support Officer seeks to...
-
Customer Support Coordinator
vor 2 Monaten
Melbourne, Österreich Smartrak VollzeitHelp Desk & IT Support (Information & Communication Technology)Full timeStart your professional growth with SmartrakWhat makes a Customer Support Coordinator at Smartrak?We are seeking a detail-oriented and customer-centric Customer Support Coordinator to join our team. This is a newly created role based in Melbourne to enhance our customer focus in...
-
Customer Support Specialist
Vor 7 Tagen
Melbourne, Österreich Buscojobs VollzeitDepartment: Customer Operations- GeneralEmployment Type: Full TimeLocation: Burleigh Heads, QueenslandReporting To: Service Desk ManagerDescriptionPermanent, hybrid working role based in the Gold CoastSaaS for the logistics industry.Provide product support delivery for our Australian and New Zealand customers.About CartonCloudCartonCloud is a SaaS company...
-
Customer Support Coordinator
vor 2 Monaten
Melbourne, Österreich Smartrak VollzeitHelp Desk & IT Support (Information & Communication Technology)Full timeStart your professional growth with Smartrak What makes a Customer Support Coordinator at Smartrak?We are seeking a detail-oriented and customer-centric Customer Support Coordinator to join our team.This is a newly created role based in Melbourne to enhance our customer focus in...
-
Customer Service Officer
vor 4 Wochen
Melbourne, Österreich Michael Page Australia VollzeitHybrid Full-time roleMelbourne CBD LocationAbout Our ClientThe client is a leading firm in the business services sector. With a workforce exceeding 4,000, they are a titan in their industry, with a vast network across Australia. They are known for their commitment to excellence and a focus on continuous improvement.Job DescriptionHandle customer inquiries...
-
Customer Support Officer
vor 2 Monaten
Melbourne, Österreich Border Express Pty VollzeitGet to Know the Role:Border Express currently has an exciting opportunity for an experienced Key Accounts Customer Support Officer to join our team at our Melbourne branch.We are looking for a process-focused individual, who is motivated by building teamwork, prompting a culture of respect based on Border Express's core values and continuing to provide...
-
Customer Support Specialist
vor 2 Monaten
Melbourne, Österreich Ziphq, Inc. VollzeitOur co-founders started Zip in 2020 to address this seemingly intractable problem with a purpose-built platform that provides a simple, consumer-grade user experience.Within just a few short years, Zip created the procurement orchestration category and developed the leading solution in this $50B+ TAM space.Today, leading companies like Instacart, Anthropic,...
-
Customer Service Officer
vor 4 Wochen
Melbourne, Österreich Michael Page Australia VollzeitHybrid Full-time roleMelbourne CBD LocationAbout Our Client The client is a leading firm in the business services sector.With a workforce exceeding 4,000, they are a titan in their industry, with a vast network across Australia.They are known for their commitment to excellence and a focus on continuous improvement.Job Description Handle customer inquiries...
