Training & Development Manager
Vor 4 Tagen
About Cbus Created by workers, for workers, Cbus Super is one of Australia's most successful Superannuation funds.
For almost four decades we've proudly represented those who help shape Australia, hard-working individuals who deserve to make the most of their retirement, no matter the industry.
As an award-winning fund we've been recognised for the benefits provided to our members and our innovative investment approach.
All while staying committed to our member first ethos as a proud Industry Fund.
About the Role As our Advice Training & Development Manager, you will have the potential to make a significant impact on the success of our Advice teams.
Your role will be to ensure that our general and personal advice teams possess the expertise, skills, and resources necessary to provide exceptional service within a regulated environment.
Collaborating closely with stakeholders across the advice team and Cbus, you will identify training needs and spearhead a dynamic program of continuous learning and development for our member-facing teams nationwide.
Leading a dedicated team of training and technical specialists within the advice team, you will leverage your expertise as a subject matter expert in training and professional development.
Your profound understanding of superannuation and general advice regulatory frameworks will be crucial in assessing and enhancing the effectiveness of our training initiatives.
Additionally, you will contribute to the design of training content, ensuring it adheres to best practices and employs appropriate learning methodologies.
Your role will also involve supporting the delivery of training programs as needed.
About YouYou bring a proven track record in Learning & Development, demonstrating substantial achievements in similar roles.You have knowledge of financial advice regulatory frameworks, and an excellent understanding of superannuation and call centre environments.You excel in identifying knowledge gaps and developing targeted training programs across diverse teams.Proficiency in e-learning authoring tools and Learning Management Systems (LMS) underscores your ability to implement effective training strategies.Experience in writing training and development material for contact centres will be highly valued.Belong at CbusWe value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles.
We believe that, with diversity of perspectives and experiences, you get better teams and outcomes.
We're looking for people of all genders, races, nationalities, orientations and of all abilities to join us.
We're keen to hear from you If you've read through the requirements of this role and you feel like you haven't fully met the criteria, we would still encourage you to apply.
We're aware of accessibility barriers when it comes to applying for a job and we want to help.
If you require assistance with your application, please contact our Talent Acquisition Team via
Applications Close: Friday, 2nd August 2024 interviews may commence earlier.
This position is a permanent full-time role based in Melbourne.
All applicants must have working rights in Australia to be considered.
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