Asvaus | Sales Support/Admin

vor 2 Wochen

Central Coast, Österreich Tideri Jobbörse Vollzeit

Full time
About Hisense Australia Pty Ltd
Established in 2006, Hisense Australia Pty Ltd has since become one of Australia's leading Consumer Electronics and Home Appliance brands, offering consumers high-quality solutions across a growing range of product categories including TV, sound systems, refrigeration, laundry, and air conditioning.

About the Role
The Sales Support will liaise directly with clients to manage orders and inquiries, providing amazing service and clear communication.
Additionally, you will assist the sales team with invoicing, inventory, promotion information, and maintaining the SAP system.

Responsibilities
Provide inventory / delivery / dispatch details within requested time.
Ensure you are aware of all product features / benefits in order to properly assist customers in a professional and informed manner.
Develop sales/promotional programs to achieve the company's sales and profit objective.
Maintain contact with key customers and industry associations to achieve objectives.
Liaise with logistics area to ensure that delivery schedules are met.
Liaise with credit / finance department to ensure that all accounts are in order.
Work closely with the in-field sales team to support them with stock and delivery queries.
Be proactive with phone / virtual support to our clients in trying to obtain additional sales orders.
Qualifications and Experience
Tertiary Qualification in hospitality management, business administration, or a relevant business field.
2+ years of experience in similar roles.
Customer service focused: Providing exceptional customer service across all channels – written, phone, and face to face.
Communication: The ability to communicate clearly and concisely, varying communication style depending on the audience.
Attention to detail: Excellent attention to detail and written skills when communicating both internally and externally.
Commerciality: Ability to apply knowledge in a practical, commercial manner.
Teamwork: Willingness to assist and support others as required and get on with team members.
Time management: Accomplish objectives effectively within the time frame given.
Application Questions
Do you have customer service experience?
Which of the following statements best describes your right to work in Australia?
Do you have experience in a sales role?
How many years' experience do you have in a Sales Support Role?
Do you have previous invoicing experience?
Do you have data entry experience?
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