Service Manager
vor 17 Stunden
About us One team.
Global challenges.
Infinite opportunities.
At Viasat, we're on a mission to deliver connections with the capacity to change the world.
For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate.
We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do Are you looking for a challenging role?
The Service Manager position at Viasat may be the perfect fit for you.
Join our team and be a part of delivering top-notch, tailored solutions to our government clients.
We need someone who is highly motivated and can ensure flawless service quality and customer happiness.
As a Service Manager, you will be instrumental in developing and managing non-standard services that go above and beyond.
The day-to-day Responsibilities:Leading and optimising a portfolio of custom services/solutionsCollaborating closely with sales, commercial, and client teams to understand and define specific requirementsWorking closely with operations teams to develop and deliver specific services/solutionsImplementing and maintaining systems, procedures, and methodologies that support outstanding deliveryMonitoring service incidents and addressing blocking issues and critical issues, both internally and externally.Conducting trend analysis and driving service improvement plans to ensure continuous enhancementLeading regular customer service reviews to maintain high standards of serviceMonitoring service levels to ensure metrics are tracked, reported, and metAddressing departmental issues and implementing corrective actions to prevent recurrenceProviding regular updates to management and internal team members on customer satisfaction, service performance and any challengesDriving revenue assurance and ensuring accurate invoicing aligned with custom offeringsEnhancing business development opportunities with Account teamsSkillsDeep understanding of service management principles, frameworks (such as ITIL), and standard methodologies, including incident management, change management, problem management, and service level managementExcellent interpersonal and communication skills for building and maintaining relationships with collaborators, understanding requirements, managing expectations, and ensuring happiness.Leadership qualities for guiding and motivating teams, including leading without authority, delegating tasks, providing clear directions, and encouraging collaboration.Strong project management skills for coordinating multiple initiatives, including planning, organising, and leading all aspects of resources, timelines, and results.Analytical skills for assessing complex situations, identifying problems, figuring out root causes, and proposing effective solutionsAn approach that focuses on constantly improving by identifying areas for enhancement, implementing process improvements, and driving efficiency.Desirable SkillsUnderstanding of budgeting, cost management, and financial planning to ensure alignment with financial goalsBroad technical understanding of satellite telecommunications processes, systems, infrastructure, and technologies #J-18808-Ljbffr
-
Security Partner Manager
vor 2 Wochen
Sydney, Österreich Service Nsw VollzeitSecurity Partner Manager SNSW Grade 11/121 x ongoing Full-TimeHeadquarter location is McKell, SydneyAs the Security Partner Manager, you will collaborate with digital product teams to enhance people, processes, and practices through capability uplift, secure by design practices and implementation of initiatives to ensure security compliance and reduce the...
-
Security Partner Manager
vor 2 Wochen
Sydney, Österreich Service Nsw VollzeitSecurity Partner ManagerSNSW Grade 11/121 x ongoing Full-TimeHeadquarter location is McKell, SydneyAs the Security Partner Manager, you will collaborate with digital product teams to enhance people, processes, and practices through capability uplift, secure by design practices and implementation of initiatives to ensure security compliance and reduce the...
-
Business Developer
vor 2 Monaten
Sydney, Österreich 3R Truck Service VollzeitBusiness Developer & Coordinator – Aged Care Service & NDIS ServicesJob Title: Business Developer & Coordinator – Aged Care Service & NDIS ServicesLocation: Sydney, 2000Part-time/Full-timeUnlock Meaningful Work in Sydney!Are you dedicated to enhancing the lives of seniors and individuals with disabilities?Join our team on a part-time or full-time...
-
Technical Services Engineer
vor 2 Monaten
Sydney, Österreich 3R Truck Service VollzeitThe worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027.This represents a 14% compound annual growth rate).At MongoDB we are...
-
Service Manager
vor 17 Stunden
Sydney, Österreich Lansvale Motor Group VollzeitAbout the roleAn exciting opportunity has become available for an experienced Service Manager to join the team at Lansvale Motor Group in Prestons, NSW.As the Service Manager, you will be responsible for overseeing all aspects of the workshop and service operations, ensuring the efficient and effective delivery of high-quality customer service.We are a...
-
Service Manager
Vor 2 Tagen
Sydney, Österreich Lansvale Motor Group VollzeitAbout the roleAn exciting opportunity has become available for an experienced Service Manager to join the team at Lansvale Motor Group in Prestons, NSW.As the Service Manager, you will be responsible for overseeing all aspects of the workshop and service operations, ensuring the efficient and effective delivery of high-quality customer service.We are a...
-
Cyber Security Advisor Manager
vor 4 Wochen
Sydney, Österreich Service Nsw VollzeitCyber Security Advisor ManagerSNSW Grade 11/121 x Ongoing Full-TimeHeadquarter location is McKell, SydneyAs the Cyber Security Advisor Manager, you will provide complex cyber security advice, awareness, resilience, and training initiatives to improve organisational or whole-of-government cyber security capability.Responsibilities include leading cyber...
-
Cyber Security Advisor Manager
vor 4 Wochen
Sydney, Österreich Service Nsw VollzeitCyber Security Advisor Manager SNSW Grade 11/12 1 x Ongoing Full-Time Headquarter location is McKell, Sydney As the Cyber Security Advisor Manager, you will provide complex cyber security advice, awareness, resilience, and training initiatives to improve organisational or whole-of-government cyber security capability. Responsibilities include leading cyber...
-
Service Manager
vor 1 Monat
Sydney, Österreich Astrum Recruitment VollzeitService Manager (Dry Fire)PACKAGE INCLUDES$130k- $140k + Super + $18k Car AllowanceSupportive team environment with great cultureProgression opportunities7.30am – 3.30pm (Flexible)Unique opportunity to work with high-profile commercial clientsA Bit About The CompanyOur client is instantly recognised as one of the most successful Fire Safety Organisations...
-
Service Manager
Vor 4 Tagen
Sydney, Österreich Astrum Recruitment VollzeitAdd expected salary to your profile for insights.Service Manager (Dry Fire)PACKAGE INCLUDES$130k- $140k + Super + $18k Car AllowanceA Bit About The CompanyOur client is instantly recognised as one of the most successful Fire Safety Organisations in Australia.They are renowned for world-class performance, innovation, and customer service excellence, with a...
-
Service Manager
vor 3 Stunden
Sydney, Österreich Lansvale Motor Group VollzeitAbout the roleAn exciting opportunity has become available for an experienced Service Manager to join the team at Lansvale Motor Group in Prestons, NSW.As the Service Manager, you will be responsible for overseeing all aspects of the workshop and service operations, ensuring the efficient and effective delivery of high-quality customer service.We are a...
-
Service Manager
vor 1 Monat
Sydney, Österreich A.I.R Recruitment VollzeitOpportunity for career progression, training and development $120k + super$15k car allowanceIncentive bonusFull-time permanent roleOur client is a leader in the industry providing comprehensive maintenance and reactive services to large commercial, industrial and manufacturing food and beverage equipment across Australia. We're currently seeking a Service...
-
Service Manager
vor 3 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitMobile Crane Division of Liebherr Australia is seeking an experienced, professional and customer focussed Service Manager.Based in our Erskine Park branch and reporting to National Service Manager, you will be responsible for the day-to-day service operations and will lead an experienced team servicing our customers throughout NSW.This dynamic role is suited...
-
Service Manager
vor 4 Wochen
Sydney, Österreich Liebherr Group VollzeitMobile Crane Division of Liebherr Australia is seeking an experienced, professional and customer focused Service Manager. Based in our Erskine Park branch and reporting to the National Service Manager, you will be responsible for the day-to-day service operations and will lead an experienced team servicing our customers throughout NSW. This dynamic role is...
-
Service Manager
vor 1 Monat
Sydney, Österreich Sl Mechanical VollzeitLooking to work for a family business with the potential to further your career and own a store in the future?Apply now!At SL Mechanical Pty Ltd, we're looking for an energetic, reliable, and well-groomed Store Manager to assist in leading our service team and providing our customers with the impeccable care they expect.What's on offer: Potential to earn...
-
Service Manager
Vor 2 Tagen
Sydney, Österreich Crown Equipment VollzeitTeam Leaders/Supervisors (Manufacturing, Transport & Logistics)Full timeDue to an internal move, we are looking for a Service Manager to join our team.In this role you will play a pivotal role in overseeing the performance of our service department and ensuring that customer expectations are consistently met.You will lead a team of dedicated technicians and...
-
Service Manager
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitBrightwood is a multidisciplinary company specializing in building maintenance solutions for some of the world's most recognisable brands.Do you want to join a fun, productive, growth-focused, and flexible team culture?Due to our expanding portfolio, we are now seeking an experienced Service Manager to join our maintenance and electrical division.This role...
-
Service Manager
vor 4 Wochen
Sydney, Österreich Daikin VollzeitDaikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning.The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.Drawing on the stability of the core business...
-
Services Manager
vor 3 Wochen
Sydney, Österreich Adco Constructions VollzeitJoin our team across a range of different new build commercial projects with a leading industry professional and a forward-thinking national business.ABOUT ADCOThe ADCO story began back in 1972. In the years since, we've grown to be a multibillion-dollar construction business, guided by an unwavering commitment to quality, our clients, and our people. These...
-
Service Manager
vor 1 Monat
Sydney, Österreich Brightwood Group VollzeitBrightwood is a multidisciplinary company specializing in building maintenance solutions for some of the world's most recognisable brands.Do you want to join a fun, productive, growth-focused, and flexible team culture?Due to our expanding portfolio, we are now seeking an experienced Service Manager to join our maintenance and electrical division.This role...
