Conference & Events Assistant Manager
vor 5 Stunden
Job Description We are obsessed with a person who loves to be part of a high energy, fun and fast paced team.
In this role, you will be responsible for overseeing the planning, coordination, and execution of banquets and special events within our organization.
Your exceptional leadership skills, attention to detail, and ability to manage a team will be crucial to ensuring the success of these events and the satisfaction of our guests.
Duties and Responsibilities: Organize and control the day-to-day operation of the function facilities of the Hotel.Assist with performance evaluations for all staff.Assist the Conference & Events Manager in rostering staff to meet function needs whilst managing labor costs.Assist the Conference & Events Operations Manager with forecasting.Assist the Manager to prepare accounts ensuring accurate charges are posted on a timely basis.Maintain constant and updated communications, ensuring all relevant departments are aware of their responsibilities in association with the function activities on a daily basis.Be responsible for smooth, efficient, and courteous service to the guests during functions.Ensure that all function rooms are set up as per function sheets.Ensure that the function sheets are fully understood by all function staff and are the most up to date.Assist the Conference & Events Operations Manager with the training and development of all function staff, maintaining a detailed training log.Liaise closely with the kitchen managers regarding the activities of the day with particular emphasis on final numbers, menu changes, food service times, etc.Ensure all staff are fully conversant with the activity of the day including type of food and beverage being served, consumption limit, beverage packages, and charging procedures.Follow up on all guest comments, requests, and complaints and inform the Conference and Events Operations Manager of all such matters.Liaise closely with the Conference & Events Operations Manager regarding all function activity, changes, staffing level problems, and suggestions.Ensure all equipment is in full working order at all times.Ensure that all function rooms are clear and secure each evening and that the Conference & Events store areas and the audio-visual room are clean, tidy, and secure at all times.Ensure that no beverage or food is left in any function areas after any function and that all leftovers are returned to the kitchen at the end of each evening.Qualifications: Minimum of 2 years supervisory or assistant manager experience in a similar hospitality environment or role, with assistant manager qualifications desirable.Australian Full Working Rights.Outstanding customer service skills, able to adapt their approach to make clients feel welcome.Passion for hospitality and a desire to develop your career within the industry.Lead by example, working alongside the team and prioritizing their development and training.RSA Certificate (Responsible Service of Alcohol) is essential.What's in it for you: Work in front of the iconic Manly Beach.Great team member benefits (up to 70% off for you to enjoy across all Accor Properties & Restaurants).Employee Assistance Program, birthday day off, discounted gym membership, and much moreWe adjust to your lifestyle.Dry-cleaning on us: you won't need to worry about ironing and/or washing your uniform on your days off.Welcome to our coastal lifestyle.
Follow the sun.
Feel the breeze.
Experience Manly Pacific.
To apply please follow the link below or send your resume to or .
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