Customer Service Manager Melbourne
Vor 4 Tagen
Select how often (in days) to receive an alert:Discover OpalOpal is one of Australasia's leading packaging and paper companies. We manufacture goods that you see, touch, and use every day, and our customer base includes some of the biggest names in FMCG, Retail, and Fresh Produce.Discover the OpportunityThis is an excellent opportunity to join our Opal Packaging Plus (OPP) Truganina site, responsible for the daily operation of the Customer Service Team to enable order processing and issue resolution within the agreed service level agreements.You will contribute to the success of Opal by:Providing ongoing coaching to the team to improve customer performance and operational efficiencyDeveloping, building, and fostering an engaged high-performance culture across the teamActively leading and supporting a Safety culture within the team by adopting the Culture of CareManaging the order process and clearing roadblocks and escalated issues to facilitate team performanceManaging the team's performance to maximize responsiveness and accuracy, and monitoring and reporting on critical KPIsProviding insights from customer data and feedback to the Marketing and Sales TeamsEnsuring that Accounts Receivables and Payables functions are performed in timeLiaising with customers in relation to process enquiries, orders, price variances, and queriesImplementing system enhancements to ensure issue management processes for NCRs are completed in a timely and responsive mannerDiscover YourselfYou are an experienced customer service professional, ideally with experience in packaging, manufacturing, or logistics. However, we are open to other Customer Service backgrounds. Most importantly, you have solid experience in leading and managing a team in a fast-paced customer service environment.Specifically, for this role, we expect you will have:A tertiary qualification in a commercial stream (i.e., business, management)Solid experience in leading and managing a team in a fast-paced customer service environmentPrevious experience in a customer-facing roleProficiency in SAP or any other ERP systemThe ability to prioritize important activities and problem-solveHighly developed communication skills with the ability to collaborate productively and professionally with all levels of peopleA confident and friendly manner with the ability to remain calm under pressureOpal is an equal opportunity employer. We are proud of our equitable processes for employment and career development opportunities. We have an inclusive culture, where diverse backgrounds, experiences, and identities are celebrated. It is important to us that everyone feels a strong sense of belonging.To formally apply, please send your cover letter and resume via the application link.
#J-18808-Ljbffr
-
Service Manager
vor 1 Woche
Melbourne, Österreich Melbourne Tractors VollzeitCalling all Senior Services Advisors – are you looking to accelerate your career and step-up into a management role? Meltrac has a rare career opportunity – we are seeking a Service Manager to manage the day to day operations of our Terang workshop.Meltrac is owned by Melbourne Tractors and is one of 4 leading dealerships in Victoria, successfully...
-
Melbourne, Österreich Melbourne Tractors VollzeitJoin our Dynamic Team as a Service Advisor Are you passionate about delivering exceptional customer service? Do you love a fast-paced environment where each day brings new customer challenges? If so, we want to talk to you!About the company: Melbourne Tractors is a family owned dealership with over 35 years of partnering our customers and delivering,...
-
Service Manager
Vor 4 Tagen
Melbourne, Österreich Subaru Melbourne Group VollzeitSubaru Melbourne is seeking a passionate and experienced Service Manager to join our team in Bundoora.As Service Manager, you will be responsible for overseeing the efficient and effective operation of our service department, ensuring exceptional customer service and the timely completion of all vehicle repairs and maintenance.This full-time role is crucial...
-
Customer Service Representative
vor 2 Monaten
Melbourne, Österreich Steris Canada Corporation VollzeitJob Title: Customer Service Representative (Melbourne, VIC)Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.The Difference You Will MakeSTERIS is looking to hire a Customer Service Representative in Melbourne! In this Hybrid role,...
-
Customer Service Representative
vor 2 Wochen
Melbourne, Österreich Steris Canada Corporation VollzeitJob Title: Customer Service Representative (Melbourne, VIC)Description:At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.The Difference You Will MakeSTERIS is looking to hire a Customer Service Representative in Melbourne!In this Hybrid role,...
-
Customer Service Representative
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitJob Title: Customer Service Representative (Melbourne, VIC) Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.The Difference You Will Make STERIS is looking to hire a Customer Service Representative in Melbourne !In this Hybrid...
-
Customer Service Lead
vor 2 Monaten
Melbourne, Österreich Matrix Education VollzeitMatrix Education, NSW's leader in tuition for year 3 to 12 students, is coming to Melbourne in January 2025!Our first stop is Box Hill, and we are now hiring our founding administrative team, starting with a full time Customer Service Lead (Mandarin speaker).As a Customer Service Lead, you will start as the first point of contact for all Melbourne Matrix...
-
Customer Service Manager Rebel Melbourne Central
vor 2 Wochen
Melbourne, Österreich Rebel Sport VollzeitPay: CompetitiveLocation: Melbourne/VictoriaEmployment type: OtherJob DescriptionReq#: P36E8Assistant Store Manager rebel Sport is calling! We are a passionate team looking for a strong leader to work with the management team to continue to drive our success. Our Assistant Store Managers are known internally as Customer Service Managers. They are leaders in...
-
Service Manager
vor 1 Woche
Melbourne, Österreich Subaru Melbourne VollzeitSubaru is a leading name in the automotive industry, dedicated to providing high-quality vehicle service and customer satisfaction.We are currently looking for an experienced and driven Service Manager to join our Retail Team to oversee our service department, ensuring smooth operations, customer satisfaction, and team efficiency.The role, you will: Lead and...
-
Customer Service Manager
vor 2 Wochen
Melbourne, Österreich Navigate Australia Pty Ltd VollzeitNavigate Australia Pty Ltd – Melbourne VICOur clients in professional service and marketing services are seeking a dynamic and experienced Customer Service Manager to lead the customer service team. The ideal candidate will be passionate about delivering exceptional customer experiences and have a proven track record in managing and motivating teams.About...
-
Customer Service Officer
vor 2 Monaten
Melbourne, Österreich G&C Mutual Bank Limited VollzeitOur Member Service team are hiring. Collaborative, inclusive culture. Retail bank (Melbourne), face-to-face, phone and online service and sales.Your OrganisationCome and join a collaborative and supportive team that works with purpose to empower its customers to be confident about their financial future.Established in 1959, G&C Mutual Bank has grown to be...
-
Customer Service Manager
vor 2 Wochen
Melbourne, Österreich Navigate Australia Pty Ltd VollzeitNavigate Australia Pty Ltd – Melbourne VICOur clients in professional service and marketing services are seeking a dynamic and experienced Customer Service Manager to lead the customer service team.The ideal candidate will be passionate about delivering exceptional customer experiences and have a proven track record in managing and motivating teams.About...
-
Customer Service Manager
vor 3 Wochen
Melbourne, Österreich Budget Car And Truck Rental VollzeitCompany: Wheelton Investments (Budget Car and Truck Rental Franchise)About Us:Wheelton Investments is a leading car rental franchise with nine locations across Melbourne. We pride ourselves on delivering exceptional customer service and creating lasting customer relationships. We're seeking a dynamic Customer Service Manager to lead and elevate our customer...
-
Customer Service Officer
vor 2 Monaten
Melbourne, Österreich G&C Mutual Bank Limited VollzeitOur Member Service team are hiring.Collaborative, inclusive culture.Retail bank (Melbourne), face-to-face, phone and online service and sales.Your Organisation Come and join a collaborative and supportive team that works with purpose to empower its customers to be confident about their financial future.Established in 1959, G&C Mutual Bank has grown to be one...
-
Customer Service Officer
vor 2 Monaten
Melbourne, Österreich Tideri Jobbörse VollzeitOur Member Service team are hiring.Collaborative, inclusive culture.Retail bank (Melbourne), face-to-face, phone and online service and sales.Your Organisation Come and join a collaborative and supportive team that works with purpose to empower its customers to be confident about their financial future.Established in 1959, G&C Mutual Bank has grown to be one...
-
Venue Manager
vor 3 Wochen
Melbourne, Österreich Leftbank Melbourne VollzeitLeft Bank Melbourne is looking for a Restaurant Manager. Position available. Apply NOW!Left Bank Melbourne is a renowned and iconic Cocktail Bar and Restaurant in Melbourne's best position, right in the hustle and bustle of the popular Southbank, Melbourne.We are proud of our achievements serving outstanding cuisine – lunch and dinner with exceptional...
-
Customer Service Manager
vor 3 Wochen
Melbourne, Österreich Budget Car And Truck Rental VollzeitCompany: Wheelton Investments (Budget Car and Truck Rental Franchise)About Us: Wheelton Investments is a leading car rental franchise with nine locations across Melbourne. We pride ourselves on delivering exceptional customer service and creating lasting customer relationships. We're seeking a dynamic Customer Service Manager to lead and elevate our customer...
-
Melbourne, Österreich Tideri Jobbörse VollzeitNavigate Australia Pty Ltd – Melbourne VIC Our clients in professional service and marketing services are seeking a dynamic and experienced Customer Service Manager to lead the customer service team.The ideal candidate will be passionate about delivering exceptional customer experiences and have a proven track record in managing and motivating teams.About...
-
Payroll And Customer Service Administrator
vor 4 Wochen
Melbourne, Österreich Service Stream VollzeitPayroll and Customer Service AdministratorApply locations VIC - Melbourne - 655 Collins StTime type: Full timePosted on: Posted TodayTime left to apply: End Date: December 1, 2024 (29 days left to apply)Job requisition id: JR-114203Primary LocationVIC - Melbourne - 655 Collins StJob Description SummaryPlatform to excel your career in Payroll in an ASX-listed...
-
Payroll And Customer Service Administrator
vor 1 Monat
Melbourne, Österreich Service Stream VollzeitPayroll and Customer Service Administrator Apply locations VIC - Melbourne - 655 Collins StTime type: Full timePosted on: Posted TodayTime left to apply: End Date: December 1, 2024 (29 days left to apply)Job requisition id: JR-114203Primary Location VIC - Melbourne - 655 Collins StJob Description Summary Platform to excel your career in Payroll in an...
