Customer Service Officer
vor 2 Wochen
$60k - $65k per year + Super and bonus Permanent fully office-based role Social?events - including fortnightly team BBQ's Alexandria location close to public transport WOW Recruitment are proud to be an exclusive recruitment partner for this international business providing?skylights and roof windows to Australia for over 30 years.
Due to continued growth, they now require an additional Customer Service Officer, who will be responsible in assisting customers with general queries.
Main duties/Responsibilities: Attend to general enquiries received by way of phone, email & mail.
Recommend combinations and feasibility of products to the individual situations and assist customer with placing the correct order.
Handle enquiries from end users and advise benefits of the company's products and assist with any relevant enquiries.
Receive requests for measure "tes and service calls and forward to Customer Service Co-ordinator for processing.
Assist with measure "te & service processing.
Attend to visitors to the Alexandria Showroom, when Tech team is not available.
Process and distribute M&Q to the dealers and installers.
Follow up on any M&Q related enquiries.
Also process and mail of brochures and technical folders when requested.
Coordinate with Dealers on returns by send the necessary form, raising connotes and arranging pick-ups.
Once goods have been returned to COPE warehouse, arrange inspection with Product Manager (if required).
If products returned are in good condition then process credit note.
General processing of all orders in accordance with the Sales Orders procedure instructions.
This includes but is not limited to: entry into SBO computer system, checking of orders for keying errors, faxing of order confirmations for every order processed and uploading order files to the warehouse.
Ensuring that order batches are filed daily.
Responsible for contacting dealers prior to despatch,Cus via telephone, if any part of the order is incorrect, if part of the order is out of stock or if the item they've ordered is on backorder.
Responsible for generating invoices daily.
Run open orders report and investigate orders that have not invoiced.
Print and mail invoices daily.
Skills & Experience: You have at least 1-2 years of experience working in an administrative or call centre environment, with a focus on customer service.
You possess strong organizational, problem-solving, negotiation, and time-management skills.
You have excellent organizational and prioritizing skills and can manage multiple tasks and priorities effectively.
You have the ability to be flexible within the workplace and work effectively within a team environment.
If you meet the above criteria and can see yourself in this role, get in touch with Lucy at ******.
-
P&C Contact Centre Support Officer
Vor 4 Tagen
Sydney, Österreich Nsw Department Of Customer Service VollzeitP&C Contact Centre Support Officer Clerk Grade: 3/4 $79,032 to $86,539 + super Employment Type: Ongoing/full time Hybrid role with a home base of Parramatta OR Gosford with regular office attendance This role sits within the People & Culture Contact Centre Team within the People & Culture Division About the team: Within DCS, our three P&C Portfolios support...
-
Customer Service Officer
vor 1 Woche
Sydney, Österreich Tideri Jobbörse VollzeitDescription Customer Service Officer: At McPherson's, we believe great customer service goes beyond answering queries—it's about creating meaningful experiences.As our Customer Service Officer , you'll be the voice of our brand, ensuring every interaction leaves a lasting positive impression.From processing orders to resolving product enquiries, and...
-
Customer Service Officer
vor 4 Wochen
Sydney, Österreich WOW Recruitment VollzeitCUSTOMER SERVICE REPRESENTATIVE Ideal for someone looking to progress their career in customer service with experience from a call centre or office admin background.Hybrid work arrangements scheduled around a rotating roster - across 7 days Private Health Insurance included after 12 months.Incredible mentorship and training provided to upskill and ensure...
-
Customer Service Officer
vor 2 Wochen
Sydney, Österreich Mcpherson'S Ltd VollzeitDescriptionCustomer Service Officer:At McPherson's, we believe great customer service goes beyond answering queries—it's about creating meaningful experiences. As our Customer Service Officer, you'll be the voice of our brand, ensuring every interaction leaves a lasting positive impression. From processing orders to resolving product enquiries, and...
-
Customer Service Officer
vor 3 Wochen
Sydney, Österreich Mars Recruitment Australia VollzeitOpportunity to join an exciting organisation as a Customer Service Officer, providing excellent service to their online gaming customers.Company: Mars Recruitment is partnered with a recognised online gambling company who is seeking a motivated and dynamic Customer Service Agent to join our Customer Operations team, providing top-notch service to online...
-
Customer Service Officer
Vor 3 Tagen
Sydney, Österreich Credit Corp VollzeitBe a part of Australia's largest promoter of financial inclusion with 2200+ people across the globe.Customer Service OfficerSydney CBD location, a short walk from Wynyard station and Barangaroo precinctWFH hybrid opportunities for work-life balance considered in as early as 3 months (2 days office, 3 days WFH)Training, career progression and monthly...
-
Customer Service Officer
vor 3 Wochen
Sydney, Österreich West Recruitment Pty Ltd VollzeitReference ID: 1119727Contact:Alece O'HaraEmail: Call: West Sector:Business SupportJob SummaryJob DescriptionAbout your new employer:West Recruitment is currently partnering with a leading Australian-owned company who have been operating for over 40 years.Manufacturing locally, they also distribute their quality products across Australia and New Zealand...
-
Nsw Chief Cyber Security Officer
vor 3 Wochen
Sydney, Österreich Nsw Department Of Customer Service VollzeitGovernment - State (Government & Defence) Join the Department of Customer Service to lead Cyber Security NSW, as we lift cyber security strategy and resilience across NSW.Total remuneration range: $320,991 to $357,145 commensurate with experience.Based in McKell (Sydney CBD) with hybrid working arrangements available. About the role Cyber Security NSW is...
-
Customer Service Officer
vor 1 Monat
Sydney, Österreich G&C Mutual Bank Limited VollzeitCustomer service role in retail banking. Maximum term contract, up to 12 months.Your OrganisationCome and join a collaborative and supportive team that works with purpose to empower its customers to be confident about their financial future.Established in 1959, G&C Mutual Bank has grown to be one of Australia's strongest customer-owned banks. Customer...
-
Customer Service Officer
vor 1 Monat
Sydney, Österreich G&C Mutual Bank Limited VollzeitCustomer service role in retail banking. Maximum term contract, up to 12 months.Your Organisation Come and join a collaborative and supportive team that works with purpose to empower its customers to be confident about their financial future.Established in 1959, G&C Mutual Bank has grown to be one of Australia's strongest customer-owned banks. Customer...
-
Customer Service Officer
vor 4 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitCustomer service role in retail banking.Maximum term contract, up to 12 months.Your Organisation Come and join a collaborative and supportive team that works with purpose to empower its customers to be confident about their financial future.Established in 1959, G&C Mutual Bank has grown to be one of Australia's strongest customer-owned banks.Customer...
-
Customer Service Officer
vor 1 Monat
Sydney, Österreich Paxus - Technology + Digital Talent Vollzeit1 Month Contract (save a few dollars for Christmas) $35-$45 / hour + super 4-5 days in the office. Our client, a large government department, is requiring a Customer Service Officer to join their team for a short-term contract.It will be a nice couple of months to save up for Christmas! Responsibilities:Respond to enquiries from customers on a wide range of...
-
Customer Service Officer
vor 1 Woche
Sydney, Österreich MARS Recruitment VollzeitMars Recruitment is partnered with a recognised online gambling company who is seeking a motivated and dynamic Customer Service Agent to join our Customer Operations team, providing top-notch service to online gaming customers.If you have a passion for customer service, can multitask in a fast-paced environment, and are looking for a full-time permanent role...
-
Customer Service Officer
Vor 4 Tagen
Sydney, Österreich Paxus - Technology + Digital Talent Vollzeit1 Month Contract (save a few dollars for Christmas)$35-$45 / hour + super4-5 days in the office.Our client, a large government department, is requiring a Customer Service Officer to join their team for a short-term contract.It will be a nice couple of months to save up for Christmas!Responsibilities:Respond to enquiries from customers on a wide range of...
-
Childcare Customer Service Officer
vor 2 Wochen
Sydney, Österreich Charterhouse Recruitment (Australia) VollzeitChildcare Customer Service Officer - Government ContractImmediate start, initial contract through to 20th December with view to extend $36.09ph + super Seven Hills location 35 hours per week, Monday to Friday 9:00am - 4:30pm Working with Children Check required Certificate/Diploma in Business Administration and/or Children's Services required Children's...
-
Childcare Customer Service Officer
vor 3 Wochen
Sydney, Österreich Charterhouse Recruitment (Australia) VollzeitChildcare Customer Service Officer - Government ContractImmediate start, initial contract through to 20th December with view to extend $36.09ph + super Seven Hills location 35 hours per week, Monday to Friday 9:00am - 4:30pm Working with Children Check required Certificate/Diploma in Business Administration and/or Children's Services required Children's...
-
Customer Service Officer
vor 3 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitAbout the role ARC (The Australian Reinforcing Company) , is currently seeking a Customer Service Officer to join our tight-knit team at the Narellan branch where you will be working closely with sales and operations to deliver an outstanding customer experience.This position would be a suitable opportunity for someone looking to build on their existing...
-
Childcare Customer Service Officer
vor 3 Wochen
Sydney, Österreich Tideri Jobbörse VollzeitChildcare Customer Service Officer - Government Contract Immediate start, initial contract through to 20th December with view to extend$36.09ph + superSeven Hills location35 hours per week, Monday to Friday9:00am - 4:30pmWorking with Children Check requiredCertificate/Diploma in Business Administration and/or Children's Services requiredChildren's Services...
-
Childcare Customer Service Officer
vor 3 Wochen
Sydney, Österreich Charterhouse Partnership VollzeitChildcare Customer Service Officer - Government Contract Immediate start, initial contract through to 20th December with view to extend $36.09ph + super Seven Hills location 35 hours per week, Monday to Friday 9:00am - 4:30pm Working with Children Check required Certificate/Diploma in Business Administration and/or Children's Services required Children's...
-
Childcare Customer Service Officer
vor 3 Wochen
Sydney, Österreich Charterhouse Partnership VollzeitJob details Location: Seven Hills Salary: $36 per hour Job Type: Contract Discipline: Professional Support Reference: V-116723 Posted: about 1 hour ago Share this job Job description Childcare Customer Service Officer - Government Contract Immediate start, initial contract through to 20th December with view to extend $36.09ph + super Seven Hills location...
