Member Account Manager

vor 2 Wochen


Brisbane, Österreich Troocoo Vollzeit

Full time, permanent role based in our Brisbane head officeFlexible hybrid working arrangements with small amount of travelSales professionals with a passion for building authentic relationships About Brighter Super: Brighter Super is committed to helping our members retire with confidence – we live by the philosophy that our members come first in everything we do. Since 1965, we have been a reliable and trusted provider of investment, advice and insurance services. 100% member-owned, Queensland-based, open superannuation fund, built on the foundation of three Queensland-based funds (LGIASuper, Energy Super and Suncorp Wealth Division) where we manage more than $32 billion in retirement savings for 230,000 members. Our members come from our foundation industries of government, finance, electrical and energy sectors, alongside the wider community.Our Brighter Super team is essential to our success, embodying our core values of Integrity, Trust, and Partnership. We value every Brighter team member – Bright People, Brighter Futures. This commitment ensures a positive and collaborative work environment where each individual can thrive. Together, we are building a brighter future. About your new Role: If you're eager to step into a role where your impact truly matters, we'd love to hear from youMembership Growth & Retention: You'll nurture a portfolio of high-net-worth members within Queensland, ensuring they feel valued and understood.Engagement Initiatives: You'll create and implement engaging activities, like Super Health Checks and member seminars, to connect with our members meaningfully.Sales Strategy Implementation: Collaborate closely with our marketing and relationship management teams to develop and execute campaigns that resonate with our members.Leadership: Be a sales and service leader for the Member Account Specialists and be the senior B2C leader in the sales pod teams.Member Relationships: Build genuine connections with members and employers, always striving to understand and meet their unique needs. About You: To thrive in this role, you should have:Experience: 3-5+ years in sales or relationship management, with a proven track record of exceeding targets.Interpersonal Skills: Exceptional relationship-building and influencing abilities, allowing you to connect with a diverse range of stakeholders while showing empathy and understanding.Self-Management: A proactive mindset with strong organisational skills and the ability to take initiative.Goal Orientation: A focus on understanding member needs and finding creative solutions to meet them.Desirable But Not Essential Qualifications: Diploma of Financial Services or related degree, RG146 accreditation in superannuation, and the ability to quickly learn about Brighter Super's products and services.  Why choose Brighter Super: We pride ourselves on being a great place to work, where you matter Here are some things that you will be able to enjoy; Fortnightly PayCareer PathwayReward and Recognition ProgramAnnual Leave PurchaseHolistic benefits and well-being offer through PerkboxIf you know that you are a "Bright Person" and are seeking a "Brighter Future", please apply now We're on the lookout for a sales professional who loves building meaningful relationships and empowering others to secure their financial future
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