Call Centre Consultant

vor 3 Wochen


Melbourne, Österreich Virgin Active Vollzeit

Full time Competitive base salary + commission + super Iconic brand built on a human touch with a playful sidePermanent, full-time gig based in beautiful BarangarooFree gym membership, discounted PT, special deals with retailers + moreThere's never been a better time to join Virgin Active.
Our continuous focus on inspiring people to live an active life unites us and sets us apart in our vision to be the world's most loved exercise brand.
The gig: Reporting to the Call Centre Manager, you'll act as the first point of contact for membership enquiries for our Sydney and Melbourne Clubs, converting prospects into Club bookings.
You'll direct inbound and outbound calls (no cold calling).You'll provide heartfelt service to warm prospects and provide relevant solutions to their needs.You'll book club tour appointments and liaise with Club teams to ensure non-intimidating and personalised experiences during their first attendance.You'll contact and follow up on membership enquiries and leads to meet targets.You'll regularly report on activity levels and stay on top of admin.All about you: You have minimum 1 year call centre experience and flexibility to work a rotating roster from Monday - Sunday.You know what it's like to work with a high-profile consumer brand and thrive on exceeding performance targets.You're people-focused and enjoy learning about their needs to come up with personalised and complete solutions.You're self-assured, listen intently, and speak eloquently.You don't get flustered easily and can manage your time to reach targets.You have a can-do approach and think on your feet.What we offer you: A brand built on a human touch with a playful side.A culture that's all about inspiring people to live an active life.A free membership for you to workout at our clubs (and one for your buddy).Discounted personal training (including 3 complimentary PT sessions).Special deals with our retail and service partners.Paid parental leave to spend time with your new little human.Regular personal and professional development.Confidential 24-hour support via our employee assistance program.Fun.
It's part of our success.Sound like the perfect fit?
Apply now. Your application will include the following questions:
Are you available to work on a rotating roster?What's your expected hourly rate?Which of the following statements best describes your right to work in Australia?Have we met?
We just might be the club you're looking for.
At Virgin Active, we help our members to live happily ever active.
For us, living active is about energy, vitality, and the incredible feeling you get from moving your body the way it's meant to move.
#J-18808-Ljbffr



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