Call Centre Operator
vor 1 Monat
Join a leading Banking and Finance provider with headquarters in Docklands
Our client is dedicated to nurturing relationships with both employees and the wider community, investing in your training and providing continuous support throughout your career.
What You'll Bring: Essential Experience: Prior experience in a customer service or contact centre role is a must.
Banking and finance experience is highly valued.
Strong Communication Skills: Exceptional verbal and written communication abilities, with an ability to build rapport and engage with customers in a professional and friendly manner.
Problem-Solving Abilities: Confidence in assessing customer needs, thinking on your feet, and delivering effective solutions to resolve inquiries and complaints quickly.
Empathy & Patience: A strong ability to show empathy and patience, especially when handling challenging or frustrated customers.
Conflict Resolution: Skilled in managing difficult conversations and de-escalating situations in a calm and effective manner.
Tech Proficiency: Confident in using call centre software and systems to navigate customer accounts, troubleshoot, and log interactions accurately.
Active Listening: Excellent listening skills to fully understand the customer's concerns and ensure their issues are addressed promptly.
Attention to Detail: Focused on ensuring every interaction is documented correctly, and information is accurately communicated.
Multitasking & Time Management: Skilled in handling multiple tasks efficiently, prioritizing workloads, and meeting performance targets.
What You'll Get: State-of-the-Art Facilities: Enjoy modern facilities located in the heart of Melbourne, near public transport, shopping, and eateries.
Flexible Hours: Rotating roster from Monday to Friday, 8 am - 8 pm.
Dynamic Environment: Be part of a high-performing, supportive team.
Reputable Brand: Join a company with a strong culture, reward systems, and opportunities for growth.
Ongoing Support: Receive continuous training and coaching to excel in your role.
Don't just apply for a job - start your career with a reputable brand in the Banking & Finance industry.
Apply now to make a lasting impact
At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability.
If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at ****** or visit hoban.com.au/adjustments for additional contact details.
-
Contact Centre Operator
vor 1 Monat
Melbourne, Österreich 13Cabs VollzeitWe are looking for Operators to join our Oakleigh call centre.18th October, 2024Join our dynamic team at 13Cabs Oakleigh as a Call Centre Operator. If you thrive in fast-paced environments, we want you!Our Call Centre Operators:Answer customer calls and book taxis.Skillfully dispatch drivers for efficient service.Provide top-notch customer service.What we're...
-
Call Centre Manager
Vor 4 Tagen
Melbourne, Österreich Meson Agency VollzeitAbout the roleAs the Call Centre Manager at Meson Agency, you will be responsible for overseeing the efficient and effective operation of the company's call centre.This full-time, on-site role in South Yarra is a strategic position that plays a crucial part in delivering exceptional customer service and supporting the overall business objectives.What you'll...
-
Call Dispatcher
vor 2 Wochen
Melbourne, Österreich Ventia Pty Limited VollzeitOur 24/7 centre is located in our brand-new offices in Cremorne, in the heart of Richmond, Melbourne.The Ventia Operations Centre works closely with a diverse range of customers who are active participants in several front-line public services and sectors across Australia & New Zealand.The role of the Dispatch Operator will require availability in the office...
-
Regional Call Centre Manager
vor 1 Monat
Melbourne, Österreich Rabobank VollzeitRegional Call Centre Manager Rabobank is the world's leading specialist in food and agribusiness banking.One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients.Our purpose is clear: we enable our clients to feed the world sustainably.Our commitment to our employees and...
-
Customer Service
vor 1 Tag
Melbourne, Österreich Steamatic VollzeitCustomer Service - Call Centre at Steamatic Pty LtdThis is a Full-time job located in Braeside, Melbourne VIC.Position Classification: Call Centre & Customer ServiceJob Type: Permanent position with paid overtime.Training: External and Internal industry-specific training provided.Career Advancement: Opportunities available within the Braeside location.Join...
-
Call Centre Consultant
vor 3 Wochen
Melbourne, Österreich Virgin Active VollzeitFull time Competitive base salary + commission + super Iconic brand built on a human touch with a playful sidePermanent, full-time gig based in beautiful BarangarooFree gym membership, discounted PT, special deals with retailers + moreThere's never been a better time to join Virgin Active.Our continuous focus on inspiring people to live an active life unites...
-
Customer Service
vor 1 Woche
Melbourne, Österreich Steamatic VollzeitFull time When disaster strikes, we respond FIRST and FAST, to deliver contemporary and innovative solutions that save valuable property and livelihoods, carefully restoring lives, piece by piece.To continue to meet the needs of clients and retain an excellent reputation for delivery, we have a vacancy for a suitably qualified and experienced individual to...
-
Call Centre
vor 1 Woche
Melbourne, Österreich Vivid Property Services Pty VollzeitResidential Services Ambassador at MirvacThis is a Full time job in Melbourne VIC.Classification: Customer Service - Customer Facing (Call Centre & Customer Service)Responsibilities: Work in a high performing team in a supportive & collaborative workplace culture.Guide LIV customers through the customer journey end to end.Provide an exceptional customer...
-
Customer Service
vor 12 Stunden
Melbourne, Österreich Zuster VollzeitSubject Matter Expert - Socials at Fantastic FurnitureThis is a Full time jobLocation: Chullora, Sydney NSWClassification: Customer Service - Call CentreJoin one of Australia's largest and most trusted furniture retailers!Work with a dynamic, fun and motivated team and bring in real results!Free onsite parking!As a Social SME at Fantastic Furniture, you will...
-
Monitoring Centre Operator
Vor 3 Tagen
Melbourne, Österreich Ma Services Group VollzeitFounded in 2011 with a vision of providing high-performing customer-centric services in Retail Security, Electronic Security Services, Cleaning and Facilities management.MA Services Group now has the largest Covert team in Australia and we are still growing.We are looking for Monitoring Centre Operators, who will work closely with the Control room Manager,...
-
Work Order Coordinator
vor 2 Monaten
Melbourne, Österreich Service Stream VollzeitWork Order Coordinator / Call Centre Agent Location: VIC - Melbourne Time Type: Part time Posted On: 2 Days Ago End Date to Apply: November 4, 2024 (27 days left to apply) Job Requisition ID: JR-114078 Job Description Summary An exciting opportunity has arisen for a Call Centre Agent to join Service Stream's Network Services Team. About the Role Service...
-
Operations Centre Operator
vor 1 Woche
Melbourne, Österreich Taswater VollzeitAs an Operations Centre Operator at TasWater, your shifts will involve monitoring our control and data system (known as SCADA) to ensure our critical infrastructure in wastewater and water treatment plants, pump stations, and networks is functioning correctly, reacting to alarms, and rectifying issues remotely or dispatching front-line operational teams to...
-
Customer Contact Centre Consultant
vor 1 Monat
Melbourne, Österreich Regional Express (Rex) VollzeitCustomer Contact Centre ConsultantRex is Australia's largest independent regional and domestic airline operating a fleet of 57 Saab 340 and 10 Boeing 737-800NG aircraft to 56 destinations throughout all states in Australia.In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and charter...
-
Contact Centre Operator Level 2
vor 3 Wochen
Melbourne, Österreich Ingenico Group VollzeitCompany:Location: Melbourne, AU, 03072Ingenico is the global leader in payment acceptance and services. We support our customers, and their customers to do more with payments. Active in 37 countries, with over 3,500 employees, we have been at the forefront of the commerce landscape for over four decades. With more than 40 million payment devices deployed...
-
Call Centre Sales Consultant
vor 12 Stunden
Melbourne, Österreich Dna Recruitment VollzeitJob Type: Permanent position | Full time positionJob DescriptionSales Consultant - No Cold Calling, Uncapped $$$With your experience in sales and your hunger to succeed, this role will have you making $$$ on day one.As one of the top used car dealers in Melbourne, you will be joining an extremely successful team managing only warm leads, and you have...
-
Service Centre Supervisor
vor 1 Monat
Melbourne, Österreich Tomra Collection Pty Ltd VollzeitAt TOMRA, we are all about Clean Loop Recycling!Our reverse vending technology enables the collection of used drink containers to ensure that containers have the best chance of being turned back into containers again.It is part of a continuous recycling process which we call Clean Loop Recycling, to ensure that fewer resources are used, less energy is...
-
Charity Representative
vor 1 Woche
Melbourne, Österreich Cornucopia Po VollzeitCharity Representative (Call Centre Agent) - MelbourneAbout usCornucopia PO is one of the leading tele-fundraising agencies in Australia and New Zealand, working on behalf of some of the largest and well-known charities from around the globe raising in excess of $200m, some of which include:Amnesty InternationalBush Heritage AustraliaStarship Foundation...
-
Charity Representative
vor 1 Woche
Melbourne, Österreich Cornucopia Po VollzeitCharity Representative (Call Centre Agent) - MelbourneAbout usCornucopia PO is one of the leading tele-fundraising agencies in Australia and New Zealand, working on behalf of some of the largest and well-known charities from around the globe raising in excess of $200m, some of which include:Amnesty InternationalBush Heritage AustraliaStarship Foundation...
-
Call Centre Agent
vor 4 Wochen
Melbourne, Österreich Sg Fleet VollzeitWHO WE AREWe are a financial services company that specializes in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees.SOME OF OUR PERKS INCLUDERecharge and relax with up to four extra days of leave each year. We call them Wellness...
-
Call Centre Consultant- Customer Service
vor 1 Woche
Melbourne, Österreich Apollo Motorhome Holidays Pty VollzeitBrisbane QLD, Australia Posted Monday 11 November 2024 at 2:00 pm Are you a customer service superstar?We're looking for someone like you! About the Role: Become the friendly voice at the end of the line, ready to assist guests during their road trips.Your responsibilities will include: Guest Assistance : Provide support and collaborate with other...