Training Coordinator

About UsBuilding on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.Job DescriptionChallenge yourself in this dynamic role by driving sustainable training & compliance.Lead project management of training needs analysis, driving financial growth, safety compliance, and customer service excellence across Qantas Link maintenance.Permanent, full-time opportunity based in Sydney.We're constantly evolving, and this means the opportunities for our people are endless. There's opportunity to embrace personal development and career growth, own projects and make an impact. We understand our priorities and what needs to be delivered, taking the initiative to keep things moving. We bring teams and individuals together to deliver on our customers' expectations.This position of Training Coordinator - AMO is responsible for project managing the review, planning, and maintaining the AMO training needs and coordinating the delivery of the training. The role will be required to coordinate the control of processes and procedures that ensure regulatory and company training compliance is maintained. A focused approach to increase a sustainable training model, transactional compliance and visibility, whilst providing an enhanced customer service.The Training Coordinator - AMO provides capability in identifying and implementing solutions that deliver improved financial performance whilst ensuring all safety and quality compliance requirements are met within the Qantas Link maintenance business. The position is the principal point of contact for the project management of the Training Needs Analysis (TNA) and delivery of training. The role is required to lead and manage the assigned responsible stakeholders for their assigned base or bases in line with the requirements set out in the TNA/training plan.Key ResponsibilitiesProvide support as a focal point for QantasLink Aircraft Maintenance for all AMO Training requirements, assessments, communications and dissemination.Coordinate the control of processes and procedures that ensure regulatory compliance with the QantasLink CASA MOE, WHS legislations and the Company Suite of Manuals and Standards.Support the analysis and timely compilation of the TNA requirements and present internally to QantasLink Maintenance management.A focused approach to increase a sustainable training model, transactional compliance and visibility, whilst providing an enhanced customer service.Support and manage the TNA in conjunction with available data and AMO Production stakeholders.Manage planned training capacity workload levels within acceptable range of MOU targets.Align with stakeholders and QantasLink Management to benchmark training standards to support the strategic and financial planning of QantasLink maintenance.Comply with the Group management system standard and associated policies in the workplace.What You'll Bring To The Role5 years' experience in relevant business area.Tertiary Qualification (Cert IV Training and Assessment is desirable).Demonstrated knowledge of CASR Part 145 & 66.Knowledge of mandatory training requirements under the CASR (Civil Aviation Safety Regulation) Part 145.Strong stakeholder skills with the ability to engage, develop, coordinate and to delegate work.Understanding of Aircraft Line and Base Maintenance and Operations.Knowledge of relevant aircraft maintenance / overhaul documentation and planning processes.Excellent organisational skills and the ability to work on multiple tasks concurrently under pressure and to meet deadlines.Ability to communicate effectively with, and influence, all levels of staff and management both verbally and in writing.Leadership experience including managing employees.Proven problem-solving skills and an effective team leader.Why Qantas?You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.The Qantas employee benefits program offers amazing benefits that extend well beyond travel.We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.Applications close: Wednesday 27th of November 2024.QualificationsKey criteria include:5 years experience in relevant business area.Tertiary Qualification desirable.Demonstrated knowledge of CASR Part 145 & 66.Knowledge of mandatory training requirements under the CASR (Civil Aviation Safety Regulation) Part 145.Strong leadership skills with the ability to engage, develop, promote staff and to delegate work.Understanding of Aircraft Line and Base Maintenance and Operations.Knowledge of applications such as Intelex, TRAX, etc.Knowledge of relevant aircraft maintenance / overhaul documentation and planning processes.Excellent organisational skills and the ability to work on multiple tasks concurrently under pressure and to meet deadlines.Ability to communicate effectively with, and influence, all levels of staff and management both verbally and in writing.Leadership experience including managing employees.Proven problem-solving skills and an effective team leader.Cert IV trainer (Desirable).
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