Service Support Administrator
vor 2 Wochen
Service Support AdministratorDate: Oct 8, 2024
Location: Chatswood, AU
Company: Getinge Australia Pty Ltd
Remote Work: 3-5 days
Getinge was built on a genuine compassion for people's health, safety, and wellbeing.
Today, Getinge operates in over 40 countries and has more than 10,000 employees worldwide.
Our broad medical technology portfolio features well-known products, services, and solutions designed to support our customers across the clinical pathway, and our close partnerships with clinical experts, healthcare professionals, and medical-technology specialists mean we're improving everyday life for people – today and tomorrow.
As the Service Support Administrator, you will be responsible for the review, creation, and maintenance of Getinge Service Contracts; the review and processing of service invoicing and financial disputes; and the creation and maintenance of Service reporting across Australia and New Zealand.
Reporting to the Contracts and Invoicing Team Leader, this role can be based in our Adelaide or Brisbane office.
Key duties and responsibilities: Creation of Service contract quotes and proposalsCreation and Maintenance of service contracts within SAPProvide reporting through Excel and Power BIReview and process invoicing of Service Work OrdersAttend to all invoicing disputes and accounts receivable queriesRespond to customer enquiries via phone and email in a timely mannerEssential skills and experience required: Knowledge of the sales and invoicing of ContractsWell-developed Analytical skillsCommercial awareness and sound financial and business acumenAbility to plan and manage time effectively, with multiple tasks at any given time.Ability to work collaboratively with colleaguesDemonstrated expertise with Microsoft Windows operating system, MS Office applicationsExcellent interpersonal and Communication Skills with internal and external customersExperience with using SAP (desirable, not essential)Successful applicants will be required to undergo relevant background checks such as reference and police checks prior to appointment.
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