Business Manager

vor 1 Monat


Melbourne, Österreich Austin Health Vollzeit

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About Access, Critical Care, Imaging and Ambulatory Services (ACIA) Division

Access, Critical Care, Imaging and Ambulatory Services incorporates the following specialties across Austin Health sites with the objective of providing an efficient and coordinated patient focused service:

Emergency Department and Emergency Short Stay

Intensive Care Unit

Care Coordination

Hospital-wide Access and Bed Resource Management

Non-Emergency Patient Transport

Hospital-In-The-Home inclusive of Virtual Care

Specialist Clinics

Ambulatory Care Centre/Transit Lounge

Radiology Molecular Imaging and Therapy (MIT)

About the role

In collaboration with the Divisional Manager – Ambulatory Services the Business Manager will manage and co-ordinate the operations and business support for the Ambulatory Service departments and their respective leadership team (Specialist Clinics, HITH/VC and ACC), with an initial primary focus on Specialist Clinics. There will be elements of Business Support Functions and Strategy & Improvements.

A regular day will see you, within the Ambulatory Services arm of ACIA be responsible for:

Operational Oversight

Technical and Systems support

Financial Management and support

Business Support Functions:

IT and Data development, testing, analysis

Financials; billing & revenue system processes and EOM analysis

Vendor Relationship & Contract management

Asset management

Business Case development (including analysis of data and financials)

General Administration supporting, including Recruitment

Strategy & Improvement (future service design)

The above business support elements will ensure a link to develop and promote the strategic objectives within Ambulatory Services, including but not limited to the below:

Department of Health Specialist Clinics Access Policy and performance requirements for Non-Admitted Specialist Services in Victorian Public Hospitals

Coordination of service model planning and delivery

Innovation and improvement opportunities to deliver safe, effective and consumer led services

The role will report to the Divisional Manager – Ambulatory Services and will work closely and collaboratively with Finance, Business Intelligence Unit (BIU) and the leadership team within Ambulatory Services departments, including Nurse Unit Manager, Administration Managers and Improvement leads.

About you

As the Business Manager - Ambulatory Services, You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You'll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

Exceptional data analyst and performance monitoring skill

Excellent interpersonal and communication skills

An ability to utilise data to drive improvement

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

Greater take-home pay through generous salary packaging benefits, for living expenses, meals and holiday accommodation

A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program

Mentoring and career development opportunities

Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

Work with us

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and the interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Tiffany Whitelock at ******

Interested in finding out more about this opportunity? Read the
position description
for further details.

Application closing date: 27 October 2024



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