Senior Business Development Representative
vor 3 Wochen
Job DescriptionThe Senior Business Development Representative is responsible for generating qualified opportunities for the sales force through a combination of inbound & outbound efforts. They also serve as the main point of contact to build relationships with incoming calls and web inquiries. The role is 100% dedicated to lead management and nurturing leads.ResponsibilitiesBuild rapport with contacts by offering resources (webinar invitations, white papers, relevant blog articles, etc.) and understanding where the prospect is in the buying process.Transform Marketing leads to Sales Opportunities that meet a minimum qualification criteria (BANT), by educating and challenging prospective buyers.Partner with field sales reps on outbound prospecting and competitive strategies to generate opportunities.Assist in live inbound chats and phone calls and follow-up via phone and email on leads from web, events, email campaigns, etc.; ask for referrals.Follow best practices for maintaining Salesforce.com database accuracy and completeness by updating records regularly.Assigns and uses lead nurturing process on ICP accounts not ready to buy.Searches internal and external subscription databases, LinkedIn, etc. for additional key contacts within existing companies.QualificationsNative Spanish speaker; Fluent (written and spoken) English. Excellent presentation, verbal and written communication skills, and ability to engage with technical and senior executive business decision makers.Strong rapport building phone and face-to-face communication skills.Bachelor's degree in marketing, communications or related major, or equivalent related experience in Software, SaaS.5+ years of proven business-to-business experience in a sales or inside sales environment.Experience with third party tools, including, but not limited to: Salesforce.com, Marketo, LinkedIn, live chat, and demonstration tools strongly preferred.Experience with Salesforce.com reporting, dashboards, and analytics preferred.Experience in Microsoft Office applications Excel, Outlook, Word, and PowerPoint as well as significant experience with customer relationship management software.Knowledge of telecommunications industry (Contact Center, IVR, PBX, CTI, ACD) an advantage.Exceptional time and project management skills.
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