Head Of Product

vor 2 Wochen


Melbourne, Österreich Commonwealth Bank Of Australia Vollzeit

Head of Product - Commsee 2.0 (Crew Lead) Location: Melbourne (Sydney will be considered for the right candidate)
Type: Full time
About Us:
Commsee is Commbank's unique, core assisted channel experience that supports our business in meeting customer needs.
Currently, it supports ~30,000 users on over 90,000 daily sessions across all business capabilities.
CommSee 2.0 is an exciting rewrite of this classic platform that will provide a reimagined assisted experience to enhance staff productivity and deliver service excellence to all Australians.

Role Overview:
As the Head of Product (Crew Lead), you will be responsible for the vision, product strategy, and overall direction of the CommSee 2.0 product.
You will foster a growth mindset and create an environment where team members feel valued and empowered to make decisions.

Key Responsibilities: Align key stakeholders and influence without authority.
Drive a culture of success that extends beyond immediate areas.
Coach and develop talent, setting clear measurable outcome-based goals.
We're interested in hearing from people who: Are passionate about solving customer and user problems, with a background in Product Management.
Can envision future experiences and guide others on that journey.
Thrive in collaborative environments and engage with senior leaders.
Enjoy sharing learnings and growing the Product Management community.
Are natural leaders who pave the way for innovative teams to discover data-driven solutions.
Love to coach, support, and develop their staff in a safe and enjoyable working environment.
At CommBank, we value diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace.
We encourage all interested applicants to apply, even if they don't meet every requirement.

CommBank is Australia's leading provider of financial services, focused on helping people and businesses move forward financially.

Don't provide your bank or credit card details when applying for jobs.

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