Representative, Client Services
vor 1 Monat
Bring your ideas.
Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology.
We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration.
Known as the 'bank of banks' - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn.
Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself.
This is what #LifeAtBNYMellon is all about.
We're seeking a future team member for the role of Representative to join our Corporate Trust, Client Services team.
This is a full-time role based in Sydney, Australia - Hybrid.
In this role, you'll make an impact in the following ways:
Lead process improvement projects to streamline operations, reduce costs, and enhance customer experience.
Conduct thorough analysis of existing processes, identify inefficiencies, and propose solutions to optimize workflows.
Collaborate with cross-functional teams to implement process changes and drive continuous improvement.
Develop and maintain process documentation, standard operating procedures, and training materials.
Monitor key performance indicators (KPIs) to track progress and measure the impact of process improvements.
Provide training and support to employees on new processes and tools to ensure successful implementation.
Analyze and document existing banking processes to identify areas for improvement.
Implement process enhancements to increase efficiency, reduce errors, and improve overall operational performance.
Collaborate with IT teams to automate manual processes and streamline workflows.
Provide support to front-line staff on process-related issues and troubleshooting.
To be successful in this role, we're seeking the following:
Strong analytical and problem-solving skills Excellent project management abilities Proficiency in process mapping and analysis tools Knowledge of banking regulations and compliance requirements Effective communication and collaboration Bachelor degree and/or relevant experience At BNY Mellon, our inclusive culture speaks for itself.
Here's a few of our awards:
Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
Bloomberg's Gender Equality Index (GEI)
Human Rights Campaign Foundation, 100% score Corporate Equality Index
Best Places to Work for Disability Inclusion, Disability: IN – 100% score
100 Best Workplaces for Innovators, Fast Company
CDP's Climate Change 'A List'
Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
We provide access to flexible global resources and tools for your life's journey.
Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work.
We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
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