It Support Analyst
vor 4 Wochen
An exciting opportunity has become available to join the IT team at Ray White corporate as our new IT Support Analyst.
Based in Brisbane reporting to the IT Service Desk Manager, this role will be well suited for someone who wants to jump in and work across various areas of the business utilising multiple applications, both customised for the Ray White network as well as off the shelf.
Objectives of this roleThe IT Support Analyst will work closely with the IT Service Desk Manager to provide excellent customer service and User Support to computer applications and platforms.
Our IT Support Analyst will troubleshoot problems and advise on the appropriate action.
This position will be the primary support person for our Brisbane based corporate team.
What you'll do: Technical assistance:Respond to requests for technical support in person, via phone, and electronicallyDiagnose and resolve technical hardware and software issuesResearch questions using available information resourcesAdvise users on appropriate actionFollow standard help desk proceduresLog all support interactionsRedirect problems to appropriate resources and teamsIdentify and escalate situations requiring urgent attentionTrack and route problems and requests and document resolutionsStay current with system information, changes, and updatesOther duties as requiredWho you are:Team playerWorking knowledge of fundamental operations of relevant software, hardware and other equipmentKnowledge of all relevant call tracking applicationsCustomer service experience and knowledge of practicesExcellent & effective written and oral communications, focusing on Customer ServicePerforms well under pressureExcellent problem solving skills and analytical abilitiesReceptive to feedbackResilient and adaptableEmbraces and accepts change and challengesSkills and Knowledge:Ability to identify and to persist in resolving issues for the network and corporate as it relates to business objectivesStrong understanding of Windows and Mac Operating SystemsStrong knowledge of Software deployment practicesOS Systems Patch Management ExperienceAirwatch/VMWare Workspace One Deployment knowledgeExperience with deployment of SaaS products and experience troubleshootingAbility to visualise, articulate, and solve both complex and uncomplicated problems and concepts to make educated decisions based on the informationAbility to embrace change and adapting to new challengesPromoting a positive work environment and work collaboratively to achieve business objectivesKnowledge of Google Apps Application Suite including administrationLearning and retention of in-house developed application setAbility to troubleshoot web browser and online cloud applicationsKnowledge of Audio Visual and live streaming would be an advantage #J-18808-Ljbffr
-
IT Support Analyst
vor 3 Wochen
Melbourne, Österreich Court Services Victoria VollzeitThis is a IT Support Analyst role with one of the leading companies in AU right now 🔥 -- Court Services Victoria -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Court Services Victoria 🧐🧐**About the Role** Reporting to the Service Desk Lead and working...
-
It Support Analyst
vor 4 Wochen
Melbourne, Österreich State Government Of Victoria, Australia VollzeitAbout the RoleReporting to the Service Desk Lead and working closely with the MCV TS team, the IT Support Analyst will primarily be responsible for providing timely and high-quality IT support to MCV TS customers including the MCV judiciary and staff. The IT Support Analyst will also play an active role in assisting the team with various IT projects from...
-
It Support Analyst
vor 4 Wochen
Melbourne, Österreich Tideri Jobbörse VollzeitAbout the Role Reporting to the Service Desk Lead and working closely with the MCV TS team, the IT Support Analyst will primarily be responsible for providing timely and high-quality IT support to MCV TS customers including the MCV judiciary and staff.The IT Support Analyst will also play an active role in assisting the team with various IT projects from...
-
It Support Analyst
vor 4 Wochen
Melbourne, Österreich State Government Of Victoria, Australia VollzeitPosition Summary • Provide timely and high-quality IT support to Magistrates' Court Victoria's judiciary and staff• Assist with and contribute to IT projects for level 1 and 2 support• VPS3.2, Melbourne CBD, full-time ongoingAbout Us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority and...
-
It Support Analyst
vor 4 Wochen
Melbourne, Österreich State Government Of Victoria, Australia VollzeitPosition Summary• Provide timely and high-quality IT support to Magistrates' Court Victoria's judiciary and staff• Assist with and contribute to IT projects for level 1 and 2 support• VPS3.2, Melbourne CBD, full-time ongoingAbout UsThe Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority and has...
-
Senior It Support Analyst
Vor 6 Tagen
Melbourne, Österreich Victoria VollzeitSenior IT Support Analyst Australia's largest public museum organisation is seeking a Senior IT Support Analyst at Museums Victoria.ABOUT MUSEUMS VICTORIA: Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life? Welcome to Museums Victoria (MV), where every day is a new chapter in the book...
-
Senior It Support Analyst
Vor 4 Tagen
Melbourne, Österreich Victoria VollzeitSenior IT Support Analyst Australia's largest public museum organisation is seeking a Senior IT Support Analyst at Museums Victoria. ABOUT MUSEUMS VICTORIA: Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life? Welcome to Museums Victoria (MV), where every day is a new chapter in the...
-
Senior It Support Analyst
Vor 4 Tagen
Melbourne, Österreich Victoria VollzeitSenior IT Support AnalystAustralia's largest public museum organisation is seeking a Senior IT Support Analyst at Museums Victoria.ABOUT MUSEUMS VICTORIA:Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life? Welcome to Museums Victoria (MV), where every day is a new chapter in the book...
-
It Support Analyst
vor 4 Wochen
Melbourne, Österreich Court Services Victoria VollzeitAbout Us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 percent of...
-
It Support Analyst
vor 4 Wochen
Melbourne, Österreich Court Services Victoria VollzeitAbout UsThe Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 percent of...
-
Senior It Support Analyst
vor 12 Stunden
Melbourne, Österreich Victoria VollzeitSenior IT Support Analyst Australia's largest public museum organisation is seeking a Senior IT Support Analyst at Museums Victoria.ABOUT MUSEUMS VICTORIA: Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life? Welcome to Museums Victoria (MV), where every day is a new chapter in the book...
-
It Support Analyst
vor 4 Wochen
Melbourne, Österreich Court Services Victoria VollzeitAbout Us The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 percent of...
-
Senior It Support Analyst
Vor 4 Tagen
Melbourne, Österreich Victoria VollzeitSenior IT Support AnalystAustralia's largest public museum organisation is seeking a Senior IT Support Analyst at Museums Victoria.ABOUT MUSEUMS VICTORIA:Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life? Welcome to Museums Victoria (MV), where every day is a new chapter in the book...
-
Senior It Support Analyst
vor 1 Woche
Melbourne, Österreich Victoria VollzeitSenior IT Support AnalystAustralia's largest public museum organisation is seeking a Senior IT Support Analyst at Museums Victoria.ABOUT MUSEUMS VICTORIA: Ever dreamed of working in a place where dinosaurs roam, stars explode, and the world's most intriguing stories come to life?Welcome to Museums Victoria (MV), where every day is a new chapter in the book...
-
It Analyst
vor 3 Wochen
Melbourne, Österreich Study Select VollzeitHow to Become an IT Analyst in Australia: careers in IT The role of an IT Analyst is both dynamic and rewarding, offering professionals the opportunity to bridge the gap between technology and business needs.IT Analysts play a crucial role in understanding and analysing the requirements of an organisation, ensuring that technology solutions align with...
-
It Support
vor 1 Monat
Melbourne, Österreich It M S VollzeitIT Support Engineer is currently for a 6 months contract with option to extend to provide 1 st and 2 nd level support in the network area. This will include customer triage and liaising with vendors to get issues fixed. You will also be required to provide IT support for 500 users within a Office, Windows, Active Directory technical environment within the...
-
It Desktop Support Analyst
vor 1 Monat
Melbourne, Österreich CitiPower and Powercor VollzeitThe IT Desktop Support Analyst works across a broad range of technologies and liaises with multiple areas of the business to support incidents, problems, changes, and requests. The role provides on-site support to sites across metropolitan and regional Victoria and assists customers to work through issues and requests via phone, email, walk-up, or Teams...
-
It Desktop Support Analyst
vor 1 Monat
Melbourne, Österreich CitiPower and Powercor VollzeitThe IT Desktop Support Analyst works across a broad range of technologies and liaises with multiple areas of the business to support incidents, problems, changes, and requests. The role provides on-site support to sites across metropolitan and regional Victoria and assists customers to work through issues and requests via phone, email, walk up, or Teams...
-
It Desktop Support Analyst
vor 1 Monat
Melbourne, Österreich CitiPower and Powercor VollzeitAbout the role: The IT Desktop Support Analyst works across a broad range of technologies and liaises with multiple areas of the business to support incidents, problems, changes and requests.The role provides on-site support to sites across metropolitan and regional Victoria and assists customers to work through issues and requests via phone, email, walk...
-
It Service Desk Analyst
vor 1 Monat
Melbourne, Österreich St John Ambulance (Vic) VollzeitSt John Ambulance Australia - Melbourne, VICIT Source: uWorkin JOB DESCRIPTION The IT Service Desk Analyst will provide front line support as pat of the IT Service Desk . The IT Service Desk Analyst will provide front line support as pat of the IT Service Desk .IT Service Desk Analyst Location: Somerville & Notting HillRemuneration: $80,000 to $86,000 (plus...
