Multinational Issuing Office Client Coordinator

vor 1 Monat


Melbourne, Österreich American International Group Vollzeit

Multinational Issuing Office Client Coordinator At AIG, we are reimagining the way we help customers to manage risk.
Join us as a Multinational Coordinator in our Issuing Office team to play your part in that transformation.
It's an opportunity to grow your skills and experience as a valued member of the team.
AIG is a leading provider of insurance products and services for commercial and personal insurance customers.
It includes one of the world's most far-reaching property casualty networks.
AIG's General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.
Make your mark in Multinational AIG Multinational is an exciting business area within AIG that designs, implements and services bespoke multinational insurance solutions for our global customers, empowering our clients and broker partners to navigate complex cross-border risks with confidence and consistency.
How you will create an impact You will be part of the AIG Multinational Issuing Office team reporting to the Head of APAC Issuing Office, Multinational.
The team is responsible for the Australia and New Zealand inbound multinational portfolio.
This position is located in Melbourne and this role is primarily focused on service delivery, with both internal and external engagements, ensuring multinational policies are issued accurately and within the global service level standards.
Key accountabilities will include but are not limited to: Review of completeness and accuracy of instructions based on local regulations and rules. Manage communication and engagement with brokers, clients and Multinational network to obtain pre-issuance requirements. Coordinate with the MN Admin team / Shared Services to complete booking and issuance. Manage all aspects of local inbound multinational clients' requests. Proactively engage with and respond to local client/broker inquiries. Manage internal and external expectations of allocated portfolio. Ensure requested documentation is issued in required time frames. Report on status of accounts to local manager and Producing Office. Ensure administration systems are up to date. Ensure client/broker emails are responded to in a timely fashion. Ensure queries from other AIG departments are dealt with on a timely basis. What you'll need to succeed Minimum 2 years insurance experience, preferably client servicing (broker or company). Preferably with good understanding of in-country Commercial Insurance. Strong administration skills. Computer literacy required: IT packages, MS Outlook, Excel, Word. Strong written & verbal communication and interpersonal skills. Ability to work on own initiative/organized. Highly motivated and ability to work autonomously. Good time management skills – ability to handle multiple priorities, organize work and meet deadlines. Ability to clearly articulate ideas. Client focused with experience of dealing with board level representatives as well as senior colleagues. Proven record of being a team player. Ready to make a bigger impact?
We look forward to reviewing your application.
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks.
It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers.
Welcome to a culture of belonging We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
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