Deakin University | Senior Officer, Student Success

vor 10 Stunden

Central Coast, Österreich Tideri Jobbörse Vollzeit

Senior Officer, Student Success (Fairness) Apply now Job no: 565464
Work type: Full-time
Location: Flexible
Categories: Student Services

Flexible location + hybrid work arrangements Full-time and continuing HEW 6 $92,573 - $99,972 + 17% Superannuation (pro rata, part time) Why work with us?

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

The Senior Officer, Student Success (Fairness) is responsible for operational processes related to ensuring fairness for students.
This role ensures that students and staff are supported in upholding student fairness and integrity standards, handles cases, and delivers guidance on established processes.
The role will also support Specialists and Senior Advisers in the Student Fairness team on complex matters, programs, or initiatives related to student fairness.

As a Senior Officer, Student Success (Fairness), you will:
Manage day-to-day operations related to functions of the student fairness team, including student complaints handling, processing student appeals and special consideration applications, investigating allegations of student misconduct/ breaches of student academic integrity, and supporting the various Faculty and University committees associated with these functions.
Collaborate with University stakeholders to ensure that relevant policies are applied consistently and fairly across the University.
Provide practical support and clear communication to students regarding student fairness requirements.
Ensure timely and consistent handling of student fairness cases, working closely with internal stakeholders to resolve issues within established procedures.
Maintain strong relationships with academic departments and other University units, ensuring open communication and efficient resolution of student fairness matters.
To be successful, you'll have:
A Degree with subsequent relevant experience; or Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields; or An equivalent combination of relevant experience and/or education/training.
Experience in higher education student administration.
Knowledge of working in complex policy and program environments such as academic integrity, complaints, appeals, special consideration or conduct and success fairness within a higher education environment.
Here's how to apply:
Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Michael Tuckley (Manager, Academic Progress and Integrity) on
Applications for this position close on Wednesday 1st January at 11:55pm
Are You Ready?

Deakin is a Victorian university with a global impact.
We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research, and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers.
We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences.
We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

Advertised: 18 Dec 2024 AUS Eastern Daylight Time
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