Donor Relations Specialist

vor 1 Monat

Sydney, Österreich Coptic Orphans Vollzeit

Donor Relations Specialist
Purpose of the Job
The Donor Relations Specialist is one of the first and most important points of contact for Coptic Orphans' stakeholders. S/he works as a maintenance and support specialist for all active sponsors and donors. This position communicates the mission and work of Coptic Orphans in an engaging, passionate, and professional manner while performing all maintenance and customer service duties. Functions include but are not limited to upselling donor's incoming calls, record maintenance, processing donations, managing sponsorships, responding to all calls and emails, processing mail, and all other customer services, administrative, and office tasks as necessary. This role provides support to the management of the organization, donor account maintenance, and technical support.
Essential Functions and Responsibilities

Receive and respond to all prospect, donor, and sponsor calls, emails, requests, and inquiries.
Utilize donor incoming calls to upsell for further contribution, donation, and partnership.
Manage existing constituent records and follow up on all required updates.
Maintain and update records in the Salesforce database by inputting accurate data.
Record donor and sponsors' payments, update payment methods, resolve declined donations, etc.
Perform all donor and sponsor customer service duties such as calling to resolve an issue, answering questions, sending out necessary information, etc.
Develop new and creative ideas for taking Coptic Orphans' customer service to a new level.
Perform other tasks as necessary.

Knowledge and Skills

Bachelor's degree with 3 to 5 years of professional experience.
Some fundraising or marketing experience.
Excellent speaking/writing of English. Arabic speaking is a plus.
Detail-oriented and able to strategically implement production processes.
Excellent organizational skills, detail-oriented with excellent follow-up skills, and the ability to coordinate multiple tasks efficiently.
Experience with database or contact management software such as Salesforce.
Excellent teamwork and communication skills.
Persuasive, polished, and articulate communicator; must be comfortable on the telephone with stakeholders.

Travel Requirement

Must be available for travel throughout Australia.

#J-18808-Ljbffr

  • Donor Relations Specialist

    vor 1 Monat

    Sydney, Österreich Coptic Orphans Vollzeit

    Donor Relations Specialist Purpose of the Job The Donor Relations Specialist is one of the first and most important points of contact for Coptic Orphans' stakeholders.S/he works as a maintenance and support specialist for all active sponsors and donors.This position communicates the mission and work of Coptic Orphans in an engaging, passionate, and...

  • Donor Relations Specialist

    vor 2 Wochen

    Sydney, Österreich Coptic Orphans Vollzeit

    Donor Relations Specialist Purpose of the Job The Donor Relations Specialist is one of the first and most important points of contact for Coptic Orphans' stakeholders.S/he works as a maintenance and support specialist for all active sponsors and donors.This position works to communicate the mission and work of Coptic Orphans in an engaging, passionate, and...

  • Deputy Director Donor Relations

    vor 2 Wochen

    Sydney, Österreich Centre for Continuing Education Vollzeit

    We are currently seeking a forward-thinking, innovative Deputy Director, Donor Relations with strong strategic leadership skills, process implementation and stakeholder management skills to join our portfolio.Reporting into the Executive Director, Development (Faculties) and working closely with the Senior Leadership of the Advancement Portfolio , the Deputy...

  • Labor Relations Specialist

    vor 1 Woche

    Sydney, Österreich Iiqaf Vollzeit

    We are seeking an experienced Labor Relations Specialist to join our team. As a Labor Relations Specialist, you will play a vital role in fostering positive relationships between our organization and our employees. You will be responsible for ensuring compliance with labor laws, negotiating collective bargaining agreements, and resolving disputes between the...

  • Labor Relations Specialist

    vor 2 Wochen

    Sydney, Österreich Iiqaf Vollzeit

    We are seeking an experienced Labor Relations Specialist to join our team.As a Labor Relations Specialist, you will play a vital role in fostering positive relationships between our organization and our employees.You will be responsible for ensuring compliance with labor laws, negotiating collective bargaining agreements, and resolving disputes between the...

  • Employee Relations Specialist

    vor 3 Wochen

    Sydney, Österreich Iiqaf Vollzeit

    We are currently seeking a highly skilled and experienced Employee Relations Specialist to join our dynamic team.As an Employee Relations Specialist, you will be responsible for managing the employee relations activities within our organization, ensuring a productive and harmonious work environment.You will serve as the primary point of contact for employees...

  • Employee Relations Specialist

    vor 1 Monat

    Sydney, Österreich Insurance Australia Group Limited Vollzeit

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Create impact as an Employee Relations Specialist Join the largest insurance group in Australia and New Zealand. YOUR ROLE As a Specialist in our Employee Relations team, you will provide specialist, compliant and trusted Employee Relations/Industrial...

  • Employee Relations Specialist

    vor 1 Monat

    Sydney, Österreich Iag Vollzeit

    Create impact as anEmployee Relations Specialist Join the largest insurance group in Australia and New Zealand. YOUR ROLE As a Specialist in our Employee Relations team, you will provide specialist, compliant and trusted Employee Relations/Industrial Relations recommendations, and advice to P&C, IAG leaders and their teams across Australia. You will also...

  • Workplace Relations Specialist

    vor 1 Monat

    Sydney, Österreich Commonwealth Bank Of Australia Vollzeit

    Industrial & Employee Relations (Human Resources & Recruitment) Full time Your BusinessThe Commonwealth Bank of Australia (CBA) Group is an Australian multinational bank with businesses across New Zealand, Asia, the United States, and the United Kingdom.We provide a variety of financial services including retail, business and institutional banking, funds...

  • Senior People Relations Specialist

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Industrial & Employee Relations (Human Resources & Recruitment) Are you passionate about fostering a fair and positive workplace culture?Do you thrive in an HR role where your expertise in employee relations can truly make an impact?Join our dynamic team at Cubic Transportation Systems in Sydney as an Employee Relations Specialist.About Cubic Transportation...

  • Industrial Relations Specialist

    vor 2 Wochen

    Sydney, Österreich The Next Step Vollzeit

    About Them Highly sought after employer and leading infrastructure business.Join an ASX listed, dynamic and agile business as a IR Specialist on a 6 month fixed term contract supporting a number of projects.A innovative, progressive and collaborative culture, working alongside the brightest and the best.About the Role We're seeking an experienced Industrial...

  • Senior People Relations Specialist

    vor 2 Monaten

    Sydney, Österreich Cubic Corporation Vollzeit

    Hello!To apply to the job you were interested in, please create a Workday account.If you already have an account, please sign in.We look forward to learning more about you!Senior People Relations Specialist Location:Sydney, New South WalesTime Type:Full timePosted On:Posted YesterdayJob Requisition ID:REQ_41953 Business Unit:Cubic Transportation Systems...

  • Employee Relations Specialist

    vor 4 Wochen

    Sydney, Österreich Talent International Vollzeit

    Employee Relations Specialist (Wage Compliance)Industrial & Employee Relations (Human Resources & Recruitment)Sydney CBD Location with WFH flexibility 2-3 days per weekFree daily meal, Discounts to award-winning restaurants and hotelsExcellent team culture, Free lunch daily, day staff parking + many more competitive benefitsNewly created positionThey are...

  • People Relations Specialist

    vor 1 Monat

    Sydney, Österreich Cubic Vollzeit

    Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation.Led by our...

  • Supporter Relations Representative

    vor 1 Monat

    Sydney, Österreich Iaawg Vollzeit

    Supporter Relations Representative Full Time, Permanent position Location: Sydney or Melbourne with WFH options! Great salary of $62500 + Super + NFP Salary Packaging Make a meaningful difference to the lives of Australians in need Your Opportunity Step into a role where you'll connect, inspire, and make a real difference!As a Supporter Relations...

  • Client Relations Specialist

    vor 2 Monaten

    Sydney, Österreich Armourbuilding Vollzeit

    Our team of skilled professionals brings a wealth of experience to every project, whether it's residential, commercial, or industrial.As a Client Relations Specialist, your role will focus on building and maintaining strong relationships with our clients throughout their construction projects. You will serve as the primary point of contact, addressing...

  • Senior People Relations Specialist

    vor 1 Monat

    Sydney, Österreich Cubic Transportation Systems Vollzeit

    Industrial & Employee Relations (Human Resources & Recruitment)Are you passionate about fostering a fair and positive workplace culture? Do you thrive in an HR role where your expertise in employee relations can truly make an impact? Join our dynamic team at Cubic Transportation Systems in Sydney as an Employee Relations Specialist.About Cubic Transportation...

  • Client Relations Specialist

    vor 1 Monat

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Our team of skilled professionals brings a wealth of experience to every project, whether it's residential, commercial, or industrial.As a Client Relations Specialist , your role will focus on building and maintaining strong relationships with our clients throughout their construction projects.You will serve as the primary point of contact, addressing...

  • Employee Relations Specialist

    vor 4 Wochen

    Sydney, Österreich Tideri Jobbörse Vollzeit

    Employee Relations Specialist (Wage Compliance) Industrial & Employee Relations (Human Resources & Recruitment) Sydney CBD Location with WFH flexibility 2-3 days per week Free daily meal, Discounts to award-winning restaurants and hotels Excellent team culture, Free lunch daily, day staff parking + many more competitive benefits Newly created position They...

  • Employee Relations Compliance Specialist

    vor 3 Wochen

    Sydney, Österreich Talent Vollzeit

    Initial 6-month contract opportunity with opportunity for extension OR potential to convert to a permanent employee down the line (only if you would like to) Remote role – option to go to the office 1-2 days per week OR they are happy for you to work remotely (they are very flexible) Competitive & Flexible Daily Rate on offer ($800 – $1,000 per day...