Front Office Supervisor
vor 3 Monaten
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties.
Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
Job DescriptionWe are looking to appoint a Front Office Supervisor at our Oaks Moranbah Suites on a Part-Time basis.
This is an exciting opportunity for an experienced customer service professional to grow their Hotel industry experience.
Truly excellent and highly supported progression plan to full-time Hotel Manager for the right candidate in twelve to eighteen months.
About the role: Guide & support the team in providing outstanding guest welcoming and experiencesAct as a role model, sharing your expertise and continually inspiring the teamEnsure daily tasks are completed accurately and in a timely mannerConduct guest arrivals and departuresResolve & respond to guest complaints in a timely and professional mannerMust be available weekendsAdditional shifts in housekeeping may be required to support existing staff.Shifts run 8am-6pm on weekdays with break from 12pm-2pm.
Weekend shifts run from 10am-3pmQualificationsTo be successful you will have: Previous office supervisory experienceExtensive experience working within a Hotel/ Resort environmentExceptional customer service skills and an unwavering positive attitudeAbility to manage time effectivelyMust have weekend availabilityAdditional InformationJoin our positive and vibrant team and be rewarded with these team benefits: 50% discounts on accommodation across all Minor Hotel brands in Australia and New ZealandAccess to Minor Hotels ANZ paid parental leave benefits20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New ZealandAdditional paid leave including Birthday and Study leave.Educational Financial support may be available to those who undertake development relevant to the company's business requirements.Discount savings and cash back from over 400 popular retailers in Australia and New ZealandEntertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)Discount on Furniture50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globeWellbeing programs with Uprise (EAP)Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consultsOur people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career.
You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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