Customer Service

vor 11 Stunden


Melbourne, Österreich Fuse Recruitment Vollzeit

Our client has an influx of work and requires a Restoration and Scheduling Coordinator to proactively manage a variety of projects with effective communication skills.
Based in Melbourne's inner suburbs, you will be working for a highly reputale firm with plenty of scope for progression.
About the company: A renowned organisation that provides restoration services, recognized for its dedication to quality, safety, and sustainability.
Committed to environmentally conscious practices.
This is a permanent role with long-term career opportunities.
Responsibilities: Manage and oversee a range of restoration projects, ensuring effective communication and progress updates.
Proactively address customer issues and implement effective solutions in collaboration with all stakeholders.
Schedule estimator attendances and ensure timely response to claims processes.
Compile and submit specialist reports, maintaining ownership of quality and timeliness.
Review contractor invoices and encourage cost-saving techniques in line with company policies.
Build and maintain relationships with clients, ensuring proactive communication regarding project progression and concerns.
Contribute to the company's safety culture by complying with WH&S policies and reporting unsafe conditions.
Benefits: Join a team dedicated to professional development, collaboration, and achieving success together.
Work in a company that prioritizes safety, embraces continuous improvement, and leads in green and sustainable practices.
Enjoy flexibility with working arrangements and a balanced "give-and-take" culture that understands your commitments.
Seamless onboarding to help you integrate quickly and confidently.
State-of-the-art amenities, including a fully equipped gym, modern office spaces, and hassle-free on-site parking.
Take advantage of internal mentoring programs, career development opportunities, and ongoing support to reach your goals.
Participate in vibrant social functions that encourage team bonding and fun.
Be part of an organization looking for individuals with a strong sense of urgency, passion for excellence in building insurance, and an unshakable work ethic.
Required skills and Experience: Minimum of 2 years' experience in a similar role or relevant field.
Strong computer literacy and proficiency in Microsoft Office (Word, Excel, Project, PowerPoint).
Exceptional communication and organisational skills with the ability to manage a busy workload.
Knowledge of Health & Safety policies and procedures, with a commitment to creating a safe work environment.
Proven analytical and problem-solving skills, able to deal with complex issues effectively.
Ability to work collaboratively with stakeholders and maintain firm relationships across all levels.
Please note: There is no ability to work from home for this role.
You must be based in their office.
If you meet the above criteria, don't hesitate, apply now to be considered for this outstanding opportunity.
If you think this could be the role for you then please apply now
At Fuse, we specialise in recruitment for the infrastructure and utilities industries.
We actively source for a broad range of companies and projects within these industries.
If you are looking for a new opportunity, we'd love to hear from you
If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role
#ChooseFuse Consultant ****** Reference number: BH-33030-1 Profession:ConstructionProject Management Company: Fuse Recruitment Date posted: 6th Jan, 2025



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