Customer Service Agent
vor 2 Wochen
About us
We're the world's most-trusted name in keeping cats and dogs safe and healthy. The secret to that success? A team of truly unique individuals who care about each other just as much as going the extra mile for pet parents.
Your territory
**As part of our Customer Happiness team, you will**:
Work in an international company that puts their customers first and wants to provide an outstanding customer service experience
Use customer feedback and your own creative ideas to improve our products and apps
Depending on your interest and experience, take on other tasks and exciting projects (e.g. in the areas of translations, customer review management, customer happiness, quality assurance of customer service, internal process optimization)
Optimize processes when it comes to solving customer requests
Bring in your fresh ideas to make Tractive better - you’ll never hear the phrase “...because that’s how we’ve always done things”.
Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level.
**Profile**:
**Key requirements**:
Excellent Spanish skills (C2)
Very good English skills
Very good communication skills
Ideally professional experience in customer service and with ticket systems
Valid work permit for Austria
Does this sound like you?
Interested in new technologies
Team player with good communication skills
Proactive, self-sufficient and motivated to learn
Willing to come and work with our fantastic team in Austria
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