Direct Response Coordinator

**Everyone says they want to change the world. We're looking for people who actually will.**
- ADF International is a faith-based legal advocacy organization that protects fundamental freedoms and promotes the inherent dignity of all people._ Please visit our _career site_ _to view our Statement of Faith and _Doctrinal Distinctives.

**Direct Response Coordinator**

ADF International is looking for a highly organized **Direct Response Coordinator**to join us full-time in our Vienna office. As Direct Response Coordinator, you are a vital part of the International team. You support the Direct Response Manager in executing integrated print and digital fundraising campaigns that drive revenue growth across the German-speaking markets. You will also be responsible for campaign execution, coordination with vendors, and ensuring data integrity in our CRM system.

This position requires strong project management skills, a structured mindset, and the ability to work cross-functionally with other teams, including Operations, Legal, and Communications.

**Your Essential Responsibilities**:
**Campaign Coordination & Execution**
- Plan and execute direct response fundraising campaigns (print & digital) from start to finish.
- Coordinate schedules, content development, reviews, approvals, production, and delivery with internal stakeholders and external vendors.
- Ensure all projects stay on schedule and meet deadlines, brand standards, and quality benchmarks.
- Support your team leader in managing vendor relationships and ensuring strategic alignment and executional excellence.

**Data Management & CRM**
- Ensure that donor and campaign data is accurately captured, updated, and maintained in the CRM (Salesforce).
- Set up campaigns correctly in the system, track performance, and ensure proper archiving.
- Liaise with operations, accounting, and gift processing teams to ensure data accuracy and timely invoice management.

**Content & Quality Assurance**
- Assist with reviewing copy and creative to ensure tone, voice, and message alignment with ADF International's brand platform.
- Act as a liaison between fundraising, communications, and legal to ensure compliance and consistency across all communications.

**Analysis & Innovation**
- Track campaign performance, compile KPIs, and contribute to post-campaign reviews and learning.
- Participate in brainstorming and creative development sessions; contribute to ideation and continuous improvement of donor communications.

**Other Responsibilities**:
You will be asked to perform related duties or special projects as assigned.

**Skills You Need to Succeed**:
**Required**
- Proficiency in German and English (written and spoken).
- Strong project and process management skills with attention to detail.
- Experience with Microsoft Office Suite (especially Excel and Outlook).
- Experience with CRM systems (Salesforce preferred).
- Excellent organizational and communication skills.
- Proven ability to work independently and in a cross-functional, international team.

**Preferred**
- Basic knowledge of Adobe InDesign.
- Familiarity with digital fundraising tools (e.g., MailChimp or similar platforms).
- Experience in fundraising, marketing, or nonprofit development in a German-speaking context.

**Ability to**:

- Work, motivate, and initiate within a team and independently.
- Lead concurrent projects of varying size and complexity under deadline.
- Work within a multi-lingual, international setting.
- Occasionally travel within Europe.

**Education and/or Experience**:

- Bachelor's or Master's degree in business, marketing, advertising, or communications preferred.
- 2 years of relevant work experience preferred.

**Work permit for Austria or EU citizenship required.**

LI-AV