Technical Application Support Specialist
Vor 5 Tagen
**Role and Responsibilities** **Technical Application Support Specialist** In this role you will support the product Flight Plan Manager which is used by customers around the globe. You will need your analysis, troubleshooting and diagnostics skills in our customer-centric, fast-paced environment to boost customer satisfaction. **The role we are offering you**: - Ensure consistent customer communication through different channels, including customer-facing interactions during high-severity situations. - Interact with and support other technical and sales teams to provide the best solution for our customers. - Work on shifts, including weekends. - Customer focus - customer satisfaction and a solution are always our focus. - Be a great team player by training and coaching team members and supporting colleagues where needed. - Experience in a scripting language and/or writing SQL queries is a must. - Profound written and verbal communication skills in English - Experience in the airline industry or experience in a customer-facing role is a plus but not required. **CAE offers**: - An environment where your initiatives will be recognized and valued - 6 weeks of annual leave - Employee Assistance Program - the mission of this program is to strengthen employees’ mental and physical health and support them in mastering everyday challenges with a positive mindset. - myClubs, which offers access to over 35 sports and 1000 sports venues across Austria. - Job ticket - can be used in all buses, trams and underground lines in zone 100. - Job bike - allows employees to lease their dream bike through CAE at a much lower price than when they would buy it in the shop **About us** CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and unparalleled expertise. **Flight Plan Manager **is a comprehensive flight planning solution used by 30+ customers, including some of the largest airlines in the world. The product combines complete data support services — notice to airmen (NOTAMS), weather, airport suitability and airspace restrictions — with real-time alerts. The 4-D cost optimization functionality, route, altitude, speed and time are analyzed to create an optimal flight path that accounts for fuel costs, CO2 emissions and delays. Flight Plan Manager is part of CAE's Flight Management product suite that consists of Flight Plan Manager, eFlight Manager, Flight Explorer and Operations Communication Manager, which is used by leading airlines worldwide. LI-JK1 **Position Type** Regular CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. **Equal Employment Opportunity** At CAE, everyone is welcome to contribute to our success. With no exception. As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team. At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.
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Technical Application Support Specialist
vor 2 Wochen
Wien, Österreich CAE Vollzeit**Role and Responsibilities** In this role you will support the product Flight Plan Manager which is used by customers around the globe. You will need your analysis, troubleshooting and diagnostics skills in our customer-centric, fast-paced environment to boost customer satisfaction. **Product Overview** Flight Plan Manager is a comprehensive flight planning...
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Technical Support – Apple Device Specialist
Vor 7 Tagen
Wien, Wien, Österreich Advance Global IT Support (AGITS) Vollzeit € 40.000 - € 60.000 pro JahrJob Description:We are seeking a skilled Technical Support Engineer with expertise in end-user computing, including macOS, Windows, and mobile platforms. This onsite role involves providing deskside support, hardware maintenance, and network connectivity assistance at a corporate location in Vienna.Key Responsibilities:Deliver onsite operational and...
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Technical Support Specialist
Vor 5 Tagen
Wien, Wien, Österreich Tricentis Vollzeit € 34.622 - € 60.000 pro JahrTheTechnical Support Specialistwill be responsible for providing technical support for our Tricentis catalog with a concentration on our Tricentis Tosca product.ResponsibilitiesTechnical analysis and processing of requests from all customer segments.Responding to issues, requests and inquiries via self-service cases, live chat, phone, and video.Identify &...
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Technical Support Specialist
Vor 5 Tagen
Wien, Wien, Österreich Tricentis Vollzeit € 34.622 - € 60.000 pro JahrThe Technical Support Specialist will be responsible for providing technical support for our Tricentis catalog with a concentration on our Tricentis Tosca product.ResponsibilitiesTechnical analysis and processing of requests from all customer segments.Responding to issues, requests and inquiries via self-service cases, live chat, phone, and...
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IT Support Specialist
vor 16 Stunden
Wien, Wien, Österreich Norconsulting Global Recruitment VollzeitIT Support SpecialistOn-site.Location: Vienna.Dedication: Full time.Contract: B2b contract / freelance.Long term project.Rate: USD/Day.Are you an experienced IT Support professional looking to take on a key role within a highly technical environment? We are seeking anIT Support Specialistto provide first- and second-level support for internally developed and...
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Application Specialist/product Implementation
vor 2 Wochen
Wien, Österreich BD Vollzeit**Job Description Summary**: **We are the makers of possible**: BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech...
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Application Specialist/product Implementation
vor 2 Wochen
Wien, Österreich BD Vollzeit**Job Description Summary**: **We are the makers of possible**: BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech...
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Technical Specialist
vor 2 Wochen
Wien, Österreich MSX INTERNATIONAL Vollzeit**Technical Spezialist (m/w/d)** **Wien** Wir sind auf der Suche nach einem motivierten **Technical Specialist (m/w/d)**bei einem renomierten Automobilhersteller in Wien. **Deine Aufgaben**: - Technische Unterstützung des Händlernetz via Ticketsystem und Telefon - Sicherstellen der vorgegebenen Bearbeitungszeit (KPI) - Administrative Betreuung des...
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Technical Support Engineer
Vor 3 Tagen
Wien, Wien, Österreich Hexcel Corporation Vollzeit € 60.000 - € 120.000 pro JahrThe Tech Support Engineer will serve as the technical interface to customers, supporting the sales process and ensuring the successful implementation and maintenance of automotive products. This role is crucial for maintaining high customer satisfaction and driving product innovation.The Tech Support Engineer will serve as the technical interface to...
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Wien, Wien, Österreich Danaher Corporation Vollzeit € 63.000 pro JahrBring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Cytiva, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.You'll thrive in a culture of belonging where you and your unique...
