Customer Success Manager

Vor 7 Tagen

Wien, Österreich Prewave GmbH Vollzeit

(M/F/d) full-time

Do you want to be part of one of the fastest-growing AI companies in Supply Chain Risk Management?

What we do

Prewave’s solution allows businesses to gain transparency and resilience throughout their supply chains with unprecedented levels of efficiency. Our solution analyzes social & news media in 50+ languages and predicts risks and disruptions.

Audi, AbInBev, Kärcher, BMW, Porsche, Yanfeng and VW are already using Prewave’s pioneering AI-powered solution in their supply chains, and many new customers are enquiring and getting set up on the daily. Our fast growth means we are in constant flux and searching for real team players to join us on our journey towards the future of supply chains

Are you
- Interested in technology, supply chain management and sustainable businesses? Our mission is to help large firms to ensure ethical and sustainable practices along their entire processes
- Outgoing, a team player and hungry for success? At Prewave we focus on creating a great work atmosphere of respect and support: we all help each other to work towards personal and shared goals.
- Craving to belong to an international, diverse and inclusive environment? We are proud to be formed by an international team, both at our office in Vienna and working remotely.
- Great at managing your time and prioritizing tasks? An ever-evolving startup requires attention to detail and priorities, and an ability to manage yourself well.

Then we might be the right company for you

Tasks

What does a Customer Success Manager] do for Prewave?
- Accompanies our clients through their Proof-of-Concept projects and makes sure they have a positive and successful experience with Prewave
- Communicates with our clients, understands their requirements, sets up project plans and presents results
- Keeps the overview over several projects at a time, monitors their progress and makes sure deadlines are met

**Requirements**:
Must-haves...
- a valid permit for Austria
- fluent English and German

Must-haves...asy to navigate quickly on online platforms

Bonus points if
- you have completed higher education (HAK, HTL, Bachelor’s Degree or equivalent)
- you have experience with client communication
- you find it easy to navigate quickly in online platforms

**Benefits**:
What we offer you
- Working with a multinational, young team in an open and inclusive work atmosphere with really nice colleagues
- Various opportunities to develop your career within the company
- Opportunity to be part of a highly innovative Austrian tech startup
- Family-friendly environment (flexible working hours, home-office possible)

The Prewave Team

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