Technical Writer

Company Description

Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together.

**Job Description**:
As a Technical Writer, you will be responsible for creating, editing, and maintaining comprehensive technical documentation for our software products and development processes. You will work closely with software engineers, product managers, and other stakeholders to translate complex technical concepts into clear, concise, and user-friendly documentation for various audiences, including developers, system administrators, and end-users.

**Reporting to the Engineering Director, you will work within a cross functional agile team.**

Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry?
- Write, edit, and update technical documentation, including API documentation, user guides, release notes, installation manuals, and troubleshooting guides.
- Collaborate with software engineers, product managers, and QA teams to gather and verify technical information.
- Understand complex software systems and development lifecycles to document them effectively.
- Ensure that documentation adheres to company standards for quality, style, and formatting.
- Translate technical jargon into content that is accessible to different audiences, including non-technical users.
- Manage the documentation lifecycle, ensuring that documents are regularly updated to reflect new features, changes, and enhancements.
- Review and edit existing documentation for clarity, accuracy, and completeness.
- Contribute to the development of documentation templates, style guides, and best practices.
- Assist in the creation of diagrams, flowcharts, and other visual aids to enhance the documentation.

Collaborate with cross-functional teams to align documentation with software development cycles, product launches, and updates.

**Qualifications**:

- Bachelor's degree in Technical Writing, Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience as a technical writer in a software development environment.
- Excellent writing, editing, and proofreading skills with an ability to explain complex technical concepts in simple terms.
- Familiarity with software development methodologies (Agile, Scrum, etc.).
- Experience with tools such as Confluence, Jira, Git, Markdown, or similar documentation management platforms.
- Strong understanding of software development processes, APIs, and technical workflows.
- Ability to create and manage documentation for multiple projects simultaneously.

Attention to detail, strong organizational skills, and a proactive approach to problem-solving.

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.

Depending on your role and location, you can expect to receive benefits like
- Generous group bonus scheme
- Min salary of 60,000 EUR gross depending on experience.
- Group bonus scheme
- Hybrid working - 2 days in the office
- Food vouchers - €136 per month (full-time employee, after probation)
- Benefit is only applicable for Vienna.
- Life assurance - 2x Annual Salary
- Ability to buy holiday
- Free subscription to wellbeing app Unmind
- Additional “It's Your Game” day off to use at either Christmas or New Year
- Entain & Enhance days - 2 paid days off to focus on your professional or personal development
- Share save scheme
- Team Spirit - events (e.g. Action Day, Roof-top BBQ party), team building (e.g. EOY Party), sports activities (e.g. tennis, yoga, football) and pro-bono activities

And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.