Sales/customer Care Executive
vor 2 Wochen
**Job description**:
- Management of the entire sales process from the initial request through to the arrival at final destination.
- Liaising with internal (e.g. crew planning, flight dispatch) and external partners (e.g. brokers, handling agents, catering companies) to ensure the client’s needs and wishes are met.
- Coordinating and communicating flight revisions to Clients and Partners in a timely fashion; this includes delays, weather updates, changes in scheduling
- Grow both B2B and B2C Customers
- Develop additional sales on Experiences with our Network of Partners (Yachts, Private Villas, Hotels etc.)
- Expanding on Client CRM by acquiring detailed knowledge of Client specifics
- Proactively monitoring flight status and resolve any issues and problems which occur.
- Organization of all catering, and additional Client requests (ground transportation, transfers, accommodation, reservations,)
**Qualifications**:
- Previous experience in the field of aviation and/or luxury travel/tourism is preferred.
- Minimum 2 years prior working experience in: sales, negotiation, and/or luxury customer service
- Must possess confident and effective interpersonal communication skills when dealing with colleagues, partners, and clients from a wide range of cultures and backgrounds.
- Highly self-motivated and proactive with a willingness to take initiative.
- Target-oriented and dedication to exceed performance metrics.
- Ability to adapt in a fast-paced work environment and maintain a calm and professional demeanor.
- Flexible approach to work in shift to match the operational requirements.
- Proficient in MS Office suite and comfortable learning new systems
- Fluent in English to a minimum of B2 (ICAO Level 5) standard
- Must have the right to live and work in Austria.
**What we provide**:
- Unlimited & free empty leg flights on our GlobeAir fleet to employees and their family.
- An exciting and challenging task for ambitious business aviation enthusiast
- A secure job in a successful, internationally active company
- English corporate language with an international environment and a multi-cultural team
- An open and respectful corporate culture characterized by a refreshing team spirit.
- Relocation package - 4 weeks accommodation in hotel of our choosing (if you live more than 100km from our headquarters and need to relocate to Linz Area)
- Free parking available on-site and access to public transportation within walking distance.
- Monthly contribution towards ‘Klimaticket’
- Permanent, Full-time position (40 hours per week)
- Annual gross salary starts from € 30.800, - (full time; compensation negotiable according to experience)
**Contact information**:
**Kanitha Khan**
GlobeAir AG
Polytec-Straße 1
4063 Hörsching
Austria
Phone: +43 7221 72740-0
**About us**:
Be part of our continuing growth story Founded in 2007, GlobeAir is built on the company value of "Passion into Profession" and approaches every situation with customer experience in mind. As a multicultural company with over 160 employees from over 29 countries, we are constantly setting the benchmark in private jet charter services all around Europe and shape connectivity. Diversity promotes innovation, and our team comprises of individuals with a wide variety of backgrounds, and expertise driving cultural vibrancy. We are committed to the health and well-being of our team, which is why we offer a wide range of benefits, from free snacks and drinks to sports and wellness activities. At GlobeAir, we inspire imagination, build communities, connect people and create change.
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