Retail Project Manager

We have an exciting and unique opportunity for you to progress your retail / project management career in Australia's number one destination for those who love to cook and entertain. As with any role in a rapidly growing business, we work hard, however, we are empowered and given ownership to create successful outcomes for the business and our customers. Together, as a team, we understand how our actions can impact the performance of the business and our customers which is why we work with energy, we commit, we act and we deliver for and support each other. About us… Kitchen Warehouse started from humble beginnings at a single store in Fremantle, Western Australia in 1986 and even with our expansion and success, we’re still very much a family business born out of a genuine passion for home cooking and great food. Today, Kitchen Warehouse has a national store network and a dominant online presence ranging 10,000+ leading kitchenware products. As a forward-thinking business, we’re always looking for new ways to continue delighting our customers and they visit us because we offer the best selection of brands, world-class experience, and exceptional service and advice. No matter how quickly we grow, we remain connected and are guided by our core values: Authenticity: genuine experience and service Quality: standards that can be trusted Family: putting our people first Customer: at the heart of everything we do And we bring our behaviours to life every day: Take Ownership – Commit, act, and deliver Challenge Respectfully – Ask questions, share ideas, align as a team Fact-Based Conversations – Use data to drive clarity and improvement Frugality – Deliver more with less, valuing time and resources If you want to be part of a thriving and passionate community, then Kitchen Warehouse could be the place to take your career to the next level About the role The Retail Project Manager is responsible for the end-to-end delivery of new store builds, refurbishments, retail fitouts across the network and other Kitchen Warehouse related projects. This role ensures projects are completed on time, within budget, and to operational and brand standards. Working within the Retail division, the role acts as a central liaison between internal stakeholders, architects, contractors, landlords, and consultants. It ensures new stores and improvements are designed and built to support operational efficiency, customer experience, and the ongoing growth of the store network. This position requires strong project management capability, sound commercial judgement, and a hands‑on approach to problem solving and stakeholder engagement. Works closely with Internal: Retail Operations, Store Development, Finance, IT, Marketing, Property, OHS, and Leadership Teams External: Architects, Designers, Contractors, Landlords, Local Councils, Consultants, and Suppliers Key Responsibilities Project Planning & Scope Development Conduct site visits and develop detailed Scope of Works documentation. Collaborate with Retail Operations, Store Development, Property, and Design to finalise project briefs and requirements. Coordinate architectural, joinery, fixture, lighting, and service plans to ensure full alignment prior to construction. Coordinate Building Permit and regulatory applications, ensuring required documentation is provided by relevant parties. Support value‑engineering solutions to achieve cost efficiencies without compromising brand standards. Project Coordination & Execution Act as the primary liaison between architects, consultants, builders, and internal stakeholders throughout all project phases. Manage project timelines from design approval through to construction and fitout completion. Attend and oversee site activity during landlord works and fitout stages to ensure quality, compliance, and adherence to plans. Lead weekly project meetings with the New Store Team to review progress, identify risks, and resolve issues. Manage relationships with trades and contractors, ensuring safe work practices and high standards of workmanship. Coordinate refurbishment and refresh programs, including schedules, contractor engagement, and store communication. Oversee store handover to Retail Operations, ensuring all deliverables are met and documentation is complete. Support operational readiness, including final inspections, defect management, and compliance checks. Conduct post‑completion reviews and identify continuous improvement opportunities across project documentation, contractor performance, and processes. Prepare and manage project budgets, cost estimates, variations, and forecasts. Deliver accurate project financial reporting, including cost‑to‑complete, final cost summaries, and year‑in‑review analysis. Ensure all invoices, approvals, and documentation meet company policy and delegation requirements. Evaluate build cost effectiveness and recommend opportunities for future cost and efficiency improvements. Ad Hoc & Special Projects Support corporate, office, and NDC/warehouse fitout and upgrade projects as required. Contribute to strategic Retail and Property initiatives that enhance operational readiness, customer experience, or network expansion. Skills & Requirements Project Leadership & Stakeholder Management Demonstrates strong leadership in coordinating multiple stakeholders and managing complex project timelines. Builds trust and effective working relationships across teams and external partners. Technical & Operational Expertise Strong understanding of retail fitout processes, building codes, compliance, and construction methodologies. Ability to interpret technical plans and identify design or operational risks early. Communicates clearly and respectfully with all parties, using fact‑based reasoning and active listening. Facilitates effective project meetings and ensures information flows consistently between stakeholders. Planning, Prioritisation & Commercial Acumen Highly organised, able to manage multiple projects concurrently across different states. Strong financial acumen with the ability to forecast, track, and manage project costs accurately. Seeks best return on investment of both time and budget. About You 1‑3+ years’ experience in project management within retail or commercial property environments. Strong technical understanding of fitout processes and construction requirements. Excellent stakeholder management, negotiation, and communication skills. High attention to detail and a proactive, hands‑on approach to resolving issues. Competent in project management and design tools (e.g., MS Project, AutoCAD, or similar). Tertiary qualification in Construction, Project Management, Architecture, or related field preferred. #J-18808-Ljbffr