Case Manager

About the Department About the DepartmentThe Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government's economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by : Growing innovative & competitive businesses, industries and regions Investing in science and technology Strengthening the resources sector The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in people's lives whilst contributing to improved outcomes for Australia and our people. If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australia's future. Please see the APSC's APS Employee Value Proposition for more information on the benefits and value of employment within the APS. About the team About the team About the commission We are Australia's trade remedies authority - the Anti-Dumping Commission. The commission is responsible for undertaking investigations into allegations of unfair international trade practices involving goods entering Australia and administering Australia's anti-dumping legislation. These investigations seek to deliver a level playing field for Australian industries. Professionalism, excellence and independence underpins the commission's world-class reputation. The commission is a connected team of professionals with investigative, accounting, auditing, legal, economic and international trade skills and experience. Our team works well together because we have a supportive and inclusive workplace culture. We prioritise collaboration, fostering an environment where skills, knowledge, and support are freely exchanged. Central to our ethos is the well-being of our team members, whom we empower to lead and manage with confidence. Our goal is for staff to reach their full potential through engaging work and career growth opportunities. About the branch The commission's Investigations Branch is made up four investigations teams and a quality assurance and verification team. The branch undertakes highly technical anti-dumping and subsidy investigations. Investigations teams engage with a wide range of stakeholders and prepare reports that apply relevant legislation, policy and practice. Investigations teams conduct detailed research and complex analysis of financial and economic data. Investigations are subject to potential merits, judicial and World Trade Organization review. Our ideal candidate The Investigations Branch has multiple Executive Level 1 Case Manager positions available across the Investigations teams. If you have relevant and / or transferrable skills and experience, we'd love to hear from you. We are looking for motivated and skilled people who have : Strong leadership skills including the ability to create a working environment that encourages and supports openness, collaboration and genuine debate around critical issues Strong case management / project management skills, including managing milestones and deadlines and driving timely delivery Expertise in analysing and interpreting company financial data - including financial statements and financial management system records - extracting insights and examining it critically to ensure accuracy and inform decision‑making Experience in leading complex analysis of quantitative data and market behaviours An extensive understanding of interpreting and applying legislation, regulations, precedent, policies, and procedures Strong report‑writing and written communication skills The ability to effectively engage and collaborate with multiple internal and external stakeholders to drive quality outcomes Microsoft Excel skills at an intermediate to advanced level (highly desirable) – although training can be provided Skills or qualifications in one of the following fields are highly desirable : international trade, regulatory compliance and / or investigations, auditing, business, commerce, law, accounting or economics We are seeking applicants who : Provide direction to others regarding the purpose and importance of their work Listen, understand and adapt to their audience Engage with risk and consider appropriate mitigations Value specialist expertise and capitalise on the expert knowledge and skills of others, including legal advice and policy positions Contribute their own expertise to achieve outcomes for the commission, including a program of continuous improvement Steer and implement change and deal with uncertainty Are you unsure about applying? Did you know that men apply for jobs when they meet an average of 60 per cent of the job requirements? Women and people from diverse backgrounds tend to only apply when they check every box. If you think you have what it takes, but don't necessarily meet every single point described, please still apply or get in touch with the contact officer to learn more about the role. What you will do The role of a Case Manager is to lead cases according to the commission's quality and risk management practices. In addition to staff within their own teams, Case Managers are supported by multi-disciplinary teams including policy, quality assurance and legal advisory teams with subject matter expertise. In broad terms, Case Managers have responsibility for : Leading a collaborative case team that works effectively with specialist advisors and utilises the commission's decision-making processes and systems to deliver timely advice and recommendations to the senior leadership This includes engaging with risk, proposing appropriate solutions and providing visibility of key case decisions and risks Ensuring investigatory rigour and effective case management principles are met through evidence-based, transparent, independent and impartial decision-making including utilising the commission's quality control mechanisms Producing, supervising and / or coordinating all case outputs including case management planning; report writing; producing case records (evidence, analysis, risks and issues, briefing notes, meeting notes etc.); and case communications (circulation of critical information, formal advice received, meeting requests, agendas, plans, relevant submissions etc.) Supporting the capability development of team members and other commission staff, including by delegating decisions and tasks appropriately; providing clear performance standards; and providing timely feedback and recognition Recognising different working styles of individuals, building an effective team dynamic with differing skills and abilities Case Managers also have a broader leadership role across the Investigation Branch and commission, including : Leading innovation and practice development Leading aspects of staff training and capability development Supporting a strong and inclusive workplace culture Contributing to the commission's engagement with international counterparts, such as technical virtual meetings with counterpart authorities There is a high degree of direct engagement with Australian and international industry, including opportunities for domestic and international travel to conduct verification activities. You will be supported by a comprehensive training and induction program to help ensure you succeed in the role. To get a better idea of what we do in practice, candidates are encouraged to review cases on the commission's Electronic Public Record. For example Case 554 - Concrete Underlay Film from Malaysia and particularly the commission's final report on the matter : Final Report - REP 554 Eligibility. Eligibility To be eligible for employment in the APS and the department, candidates must be Australian Citizens. Positions require a Baseline security clearance and successful candidates will be required to obtain and maintain a clearance at this level. Notes The department does currently offer flexible work opportunities for many roles. These positions are available in Melbourne and Canberra with exceptional candidates considered for the Sydney office. Application information Please note: Your application must not contain any classified or sensitive information. This includes in your application responses, CV and any other documents. The selection panel may not consider applications containing classified information. Please provide a pitch explaining how your skills, knowledge and experience will be relevant to this role and why you are the best candidate for the position. Your pitch can contain no more than 750 words and should align to the key duties listed above. Complete your application online and provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format). Accessible application documentation is available in other formats on request. Please contact Contact Mayuran Jeyarajah. Please refer to our Applying for a position information for additional information on how to apply. #J-18808-Ljbffr