Scheduling Officer
vor 3 Wochen
About Us Direct Care Australia is a leading national provider of in‑home and community support services across Disability, Aged Care, and Allied Health. Our mission is to deliver high‑quality, person‑centred care with compassion and professionalism. We foster a values‑driven, collaborative, and high‑performance culture where every team member contributes to positive outcomes in the lives of the people we support. About the Role Due to our rapid growth, we are seeking a proactive, detail‑oriented Scheduling Officer to support our busy Scheduling and Intake team. This role is critical to ensuring the smooth coordination of services across multiple programs. You will be part of a dynamic team and work closely with Service Managers, Support Workers, and Case Managers. The role includes participating in an on‑call roster and may involve working flexible shifts between 7:00 am and 5:00 pm, depending on operational needs. Key Responsibilities Build and manage accurate and efficient rosters across Disability, Aged Care, Clinical and Allied Health services Respond to last‑minute changes, including shift cancellations and emergency cover Liaise with clients, workers, and internal teams to ensure seamless service delivery Maintain accurate documentation and records in CRM and scheduling systems Escalate operational concerns and flag potential risks to team leaders or program managers Deliver monthly data reports to senior management on rostering performance, workforce gaps, response times, and service coverage Actively contribute to improving rostering practices and support the potential transition to new scheduling software Participate in a rotating on‑call roster Qualifications Experience in rostering/scheduling within a disability, aged care, healthcare, or similar service‑based setting Proficiency with CRM systems and rostering software (e.g., ShiftCare, AlayaCare, or similar) Ability to work collaboratively in a fast‑paced, high‑pressure environment Excellent interpersonal, written, and verbal communication skills Strong data literacy, with ability to analyse, interpret, and report on rostering KPIs Experience managing conflict, resolving service gaps, and prioritising client needs Committed to quality, compliance, and continuous improvement Knowledge of funding frameworks such as NDIS, HCP, DSOA, CHSP Prior experience in a team leader or supervisory role Strong reporting skills with advanced Microsoft Excel or BI tools What We Offer A supportive, inclusive, and mission‑driven workplace Competitive salary and access to employee assistance program Ongoing training and professional development opportunities Opportunity to help shape and improve critical business systems and processes To Apply Submit your current resume and a cover letter outlining your relevant experience and interest in the role to . Employment with Direct Care Australia is subject to background checks, including NDIS Worker Screening, National Police Check, and satisfactory references. Application Questions Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Scheduling Officer? Are you available to provide on call support when required? Do you have a current Police Check (National Police Certificate) for employment? #J-18808-Ljbffr
-
Rostering Specialist – On-Call Scheduling
vor 3 Wochen
Campbelltown City Council, Österreich at VollzeitA national provider of care services is seeking a detail-oriented Scheduling Officer to coordinate services efficiently. You will manage rostering for Disability, Aged Care, and Clinical services while working closely with various stakeholders. The ideal candidate will have strong experience in scheduling and CRM systems, excellent communication skills, and...
-
Scheduling Officer
Vor 4 Tagen
City of Brisbane, Österreich Department of Justice QLD VollzeitQCAT is an independent tribunal established under the Queensland Civil and Administrative Tribunal Act 2009. QCAT plays an integral role in the Queensland justice system with a mandate to provide a quick and inexpensive avenue to resolve and determine disputes, applications, reviews and referrals in a wide range of jurisdictions. As a Scheduling Officer, you...
-
Scheduling Officer
vor 3 Wochen
Council of the City of Sydney, Österreich Anglican Community Services VollzeitSalary: AUD30.56 - AUD30.56 per hour As a Scheduling Officer , you’ll help us deliver essential home care services to older Australians. You’ll join a compassionate, respectful and purpose-driven team, where we live our values every day. Your opportunity Permanent Role- Full-time – Monday to Friday (10:30am - 6:30pm) - Based at Macquarie Park As our...
-
Scheduling Officer
vor 1 Woche
Wagga Wagga City Council, Österreich Right at Home VollzeitWelcome to Right at Home’sJob Opportunities The Right at Home Mission and Values Right at Home has a mission to ‘improve the quality of life for those we serve’. We do this by choosing the Right People, to deliver the Right Services with the Right Approach. To continue this unwavering standard of quality care, we look for people who build our culture,...
-
Scheduling Officer
Vor 6 Tagen
Gold Coast City, Österreich Anglicare Southern Queensland VollzeitJoin as a Scheduling Officer Anglicare Southern Queensland is offering 2 full‑time permanent opportunities for Scheduling Officers to join our team in the Robina office. Pay Base pay range: A$32.04 / hr – A$33.13 / hr . The final rate is based on skills and experience. Hours Monday to Friday, 9 am – 5 pm (76 hours per fortnight)....
-
Scheduling Officer
vor 2 Wochen
Gold Coast City, Österreich captain nemos pool & spa supplies VollzeitPermanent Full-Time | Based in Helensvale Are you an organised, proactive team player who thrives in a fast-paced environment?We have an exciting permanent opportunity to join Captain Nemo's Pool, Spa & Marine in our dedicated team in our Helensvale Store. As a Scheduling Officer / Office Assistant, you’ll play a vital role in ensuring smooth and efficient...
-
Administration/Mobilisation/Scheduling Officer
Vor 2 Tagen
City Of Wanneroo, Österreich Dean's Autoglass VollzeitDean’s Autoglass is a trusted supplier and repairer of machinery and automotive glass products and services across Western Australia. Known for quality workmanship and exceptional service, we continue to grow and we’re seeking a proactive and detail-oriented Administrator / Scheduler to join our head office team in Gnangara. Role Overview This position...
-
Administration Scheduling Officer
vor 3 Wochen
City Of Canning, Österreich Service Stream VollzeitAdministration Scheduling Officer page is loaded## Administration Scheduling Officerlocations: WA - Welshpooltime type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: December 18, 2025 (28 days left to apply)job requisition id: JR- # **Primary Location**WA - Welshpool# **Job Description Summary**A rare and exciting opportunity to join...
-
Routing and Scheduling Officer
vor 3 Wochen
City of Melbourne, Österreich seek.com.au VollzeitJoin the team at Australia's leading racking inspection company About the Role We are seeking a motivated and organised Routing & Scheduling Officer to join our growing racking inspection company. In this pivotal role, you will be responsible for efficiently coordinating the daily schedules of our inspection teams and ensuring seamless service delivery to...
-
Casual Scheduling
Vor 6 Tagen
Council of the City of Sydney, Österreich Whiddon VollzeitA not-for-profit organization in New South Wales is looking for a Scheduling Officer to join their Customer Liaison Team. The role involves scheduling community care clients, managing communications, and maintaining rosters, all while meeting key performance indicators. Ideal candidates possess strong communication skills, administration experience, and a...
