IT Support Officer
Vor 2 Tagen
H-E Parts International is a Hitachi Construction Machinery company and a leading independent supplier of parts, remanufactured components and equipment that provide innovative solutions to the global mining, quarrying, heavy construction, and energy sectors. With 40 facilities across 7 countries, H-E Parts International are proud to partner with many of the world’s leading miners. The Opportunity As part of our dedicated IT team, as the IT Support Officer you will provide level 1 and level 2 desktop support to users both on site and remotely as required. This position is a full time permanent role based at of office in Paget, Mackay. You will be proactive, keen to provide high quality service to our end users. As a global business formed through acquisition in Australia, we have a broad range of initiatives underway where you can have a real impact on our growth. Duties & Responsibilities Provide first and second level Helpdesk support Maintain company IT infrastructure as required Basic Active Directory administration Configuration of new hardware including computers and telephony Maintaining asset registers Participate in IT projects, including system rollouts, upgrades, infrastructure improvements, and technology standardisation initiatives. Design and deliver end-user training, including creating training materials, running sessions, and helping users adopt new tools and processes. Contribute to the development and upkeep of knowledge base articles, user guides, and internal documentation. Work collaboratively with the wider IT team to identify improvements, streamline processes, and enhance the end-user experience. About You To be considered for this position you will ideally have: Experience with providing Helpdesk support for end users. Exposure to Microsoft and ITIL environments. Knowledge of Office 365. Microsoft certification would be highly regarded. Proactive, customer focused and approachable team member. Excellent communicator with well-developed interpersonal skills. Willingness to be hands‑on and perform tasks to support our teams. Self‑motivated, organised, and able to work both independently and as part of a geographically dispersed team. Benefits By joining our friendly and supportive team you'll benefit from the following: A range of flexible work options including Work from Home and RDOs Local work - be home every night Investment in employee health & wellbeing including trained Mental Health First Aiders on all sites and free and confidential access to our Employee Assistance Program, Telus Health Service recognition including a paid day off during the month of your yearly anniversary with H-E Parts and awards for significant milestones A business with a strong safety culture Employee referral bonuses with an incentive of up to $2,000 when you refer a friend Annual free flu vaccinations If this role sounds like it would be a good fit for you H-E Parts would love to hear from you #J-18808-Ljbffr
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IT Support Analyst
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Mackay Regional, Österreich Hastings Deering VollzeitCompany : Hastings Deering (Australia) Ltd About your Role Hastings Deering is currently recruiting for an IT Support Analyst (Level 2) to join our diverse team to provide quality IT Desktop Support to our valued internal customers. We havea permanent, full-time opportunity available, located in our Mackay branch. A key task of this role is to resolve more...
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IT Support Technician
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IT Support Specialist – Remote
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Mackay Regional, Österreich H-E Parts International VollzeitA leading independent supplier is looking for an IT Support Officer to provide level 1 and 2 desktop support both on-site and remotely. The ideal candidate will have experience in Helpdesk support, strong interpersonal skills, and knowledge of Microsoft and ITIL environments. This full-time permanent role offers flexible work options, employee wellness...
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IT Support Officer
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It Support Officer
vor 3 Wochen
Rockhampton Regional, Österreich Council Jobs VollzeitFixed Term (Until 4 September 2026) / Full Time Monday to Friday, 72.5 hours per fortnight, 9 day fortnight Pro Rata amount of $86,153-$91,629 per annum (LGIA Stream A Level 3) + Superannuation Location – Rockhampton Your new role Are you an IT professional with experience providing solutions to software, hardware and network related problems? Council is...
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Level 2 IT Support Analyst – Desktop
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Office Administrator
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