Service Desk Operator
vor 4 Stunden
Join to apply for the Service Desk Operator role at Department of Customer Services, Open Data and Small and Family Business The Digital Customer (Smart Service Queensland) team within the Department of Customer Services, Open Data and Small and Family Business (CDSB) provides digitally enabled whole-of-government services to the Queensland public through multiple channels including phone, chat, counter and online. This stream brings together technology, development, products, design, engagement, and operations to deliver simpler connected services. As The ICT Service Centre Officer, You Will: Provide first and second level service desk ICT support to end users, including resolving high volume general incidents and service requests. Undertake the initial incident diagnosis in order to either resolve the incident, to redirect incidents to management, or to the appropriate technical support teams. Provide on‑site technical support at SSQ's Brisbane CBD, Zillmere (DCC) and Mt Gravatt sites, as well as any new sites that may be established. Provide timely support to clients by conducting thorough investigations and diagnosis of incidents, analysing recurring incidents and informing management for resolution. Contribute to the development and communication of standard operating procedures and work instructions, including continuous service delivery improvements for clients and stakeholders. Contribute to, supporting and participating in Disaster and Virtual Response teams and the Business Continuity Management Team when required, for SSQ, to maintain operational requirements and continuous service delivery. Maintain quality business relationships with clients, co-location business partners, other SSQ business areas, vendors and other stakeholders. Ensure Workplace Health and Safety awareness to maintain a safe and operationally effective work environment. Periodic 24 x 7 on call availability is a requirement of this position. Applications remain current for 12 months. Occupational group IT & Telecommunications Seniority level Entry level Employment type Full-time Job function Management and Manufacturing Industries Government Administration Referrals increase your chances of interviewing at Department of Customer Services, Open Data and Small and Family Business by 2x. #J-18808-Ljbffr
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Senior Service Desk Operator
vor 3 Wochen
Council of the City of Sydney, Österreich JS Careers VollzeitPrincipal | Connecting Top Technology Talent – Digital, Cyber, Transformation JS Careers is partnering with a respected firm to hire a Service Desk Operator who thrives on solving problems, taking initiative, and getting things done. This role offers a 50/50 blend of day-to-day service desk support and involvement in key IT projects — ideal for someone...
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IT Service Desk Operator — On-site
Vor 4 Tagen
City of Brisbane, Österreich Department of Customer Services, Open Data and Small and Family Business VollzeitA government department in Queensland is seeking a Service Desk Operator to provide first and second level ICT support to end users. The role involves diagnosing incidents, providing on-site support, and maintaining quality relationships with clients. Candidates should have at least 2 years of relevant experience and be skilled in troubleshooting. The...
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Help Desk Operator
vor 4 Wochen
City of Brisbane, Österreich Gotafe VollzeitAbout you We are looking for graduates with a willingness to learn, a growth mindset, and a positive attitude. You will play a role in contributing to projects, programs, initiatives and ongoing business that keeps Queensland communities safe, healthy, happy and thriving. Our graduates are integral to the Queensland Government. Remuneration and career growth...
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Help Desk Operator
Vor 2 Tagen
City of Brisbane, Österreich Notre Dame VollzeitAbout you We are looking for graduates with a willingness to learn, a growth mindset, and a positive attitude. You will play a role in contributing to projects, programs, initiatives and ongoing business that keeps Queensland communities safe, healthy, happy and thriving. Our graduates are integral to the Queensland Government. Remuneration and career growth...
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City of Brisbane, Österreich Department of Customer Services, Open Data and Small and Family Business VollzeitService Desk Operator, Department of Customer Services, Open Data and Small and Family Business Department of Customer Services, Open Data and Small and Family Business – Brisbane QLD $77,354 - $85,833 a year Full time, Contract, Part time, Casual/Temporary The Digital Customer (Smart Service Queensland) team within the Department of Customer Services,...
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Service Desk Technician
vor 3 Wochen
City of Brisbane, Österreich Hall & Wilcox VollzeitService Desk Technician – Hall & Wilcox We have an opportunity for a Service Desk Technician to join our Technology team, based in our Brisbane office. About the Role and Team As an experienced Service Desk Technician, you will provide systems support nationally and desktop support for the Brisbane Office. You will act as the first point of contact to...
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Service Desk Coordinator
Vor 6 Tagen
City of Brisbane, Österreich Auto & General Australia VollzeitService Desk Coordinator Join to apply for the Service Desk Coordinator role at Auto & General Australia . 5 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Role Overview As a Service Desk Coordinator, you will be pivotal in ensuring the smooth, day-to‑day operation of our Level 1 support team....
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Travel-Ready Senior Service Desk
vor 3 Wochen
Council of the City of Sydney, Österreich JS Careers VollzeitA respected firm is seeking a Service Desk Operator to provide exceptional support while engaging in key IT projects. This role requires troubleshooting skills across various systems and strong communication abilities. Ideal candidates will have experience in service desk environments and familiarity with tools like Citrix and ServiceNow. Join a...
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Service Desk Technician
vor 3 Wochen
City of Brisbane, Österreich Hall & Wilcox VollzeitPermanent, full-timeposition Onsiterole Rewardand recognition, including competitive remuneration and careerprogression Learningand career development programs for all roles andlevels Flexibleleave options and up to 26 weeks paid parentalleave Freedaily breakfast, office drinks and social events Genuinecommitment to health and wellbeing, pro bono and...
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Service Desk Technician
vor 3 Wochen
City of Brisbane, Österreich Hatch Ltd. VollzeitSelect how often (in days) to receive an alert: Service Desk Technician Company: Hatch Requisition ID: 96886 Job Category: Information Technology Location: Brisbane,Queensland,Australia Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 65 years of business and technical expertise in mining,...
