National Registry Officer
Vor 2 Tagen
National Registry Officer – Wellington Based (Multiple Positions) Job Overview At the Ministry of Justice, we put our customers at the forefront of everything we do. The work of our Centralised Services is pivotal in supporting Courts and Tribunals in enabling access to justice and delivering quality services to the people of Aotearoa. The Contact Centre is the first point of contact for anyone calling the Ministry, from wondering what time their local court opens, to queries about Jury Duty or questions about upcoming hearings. All our calls are unique, and every touch‑point in this team is viewed as an opportunity to help people. We do so one‑call at a time with respect and kindness at the forefront. This role is primarily focused on taking calls and, in time, learning other tasks delivered across Centralised Services. These include data entry, processing customer applications, and responding to correspondence. The National Registry Officer role includes exercising powers as a Deputy Registrar of the District Court. Key Responsibilities Provide helpful and caring customer service for all involved in our Justice system. Ensure our customers have all the information they need. Take responsibility for processing applications and related data entry tasks. Respond to correspondence and support the Centralised Services team as required. Exercise powers as a Deputy Registrar of the District Court. What We’re Looking For A passion for helping people Strong communication and relationship‑building skills The ability to adapt in a fast‑paced, ever‑changing environment Strong computer competency and a willingness to learn A positive attitude, sound judgement, and the desire to go the extra mile High attention to detail when completing processing tasks Benefits 4.4 weeks holiday leave Flexible work hours where possible An online professional development portal Access to a variety of inclusive and proactive networks See our full range of benefits here. Salary The remuneration band for this role is $60,729 to $80,794 – the appointing salary will be based on skills and experience. How to Apply We will run an assessment centre via Teams. During this assessment‑centre we will talk to you about the role, run a group exercise and conduct a role play assessment. If progressed from the assessment centre, you will be invited to an in‑person interview. Working hours: 8:00 am – 5:00 pm, Monday – Friday. Anticipated start date: Monday 9 March 2026. To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter. Applications close on Sunday 4th January; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date. If you have any questions, please contact erin.o' . Employment Details Seniority level: Entry level Employment type: Full‑time Job function: Other Industries: Law Practice About Us We encourage and inspire our teams through energy, enthusiasm, integrity and a consistent focus on what is important – excellent customer service. #J-18808-Ljbffr
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