Lead Technical Contact Centre Manager

vor 2 Wochen


North Sydney Council, Österreich Peoplebank Vollzeit

A leading technology firm in North Sydney Council is seeking a Technical Contact Centre Manager to lead a team in a 24/7 environment. The successful candidate will manage Federal and commercial customer accounts, ensuring high-quality technical support and timely incident resolution. They must possess deep expertise in Cisco, Genesys, or NICE and demonstrate strong leadership skills. This full-time role offers direct impact on service delivery and opportunities for process improvement.#J-18808-Ljbffr



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    Technical Contact Centre Manager – Peoplebank We are seeking a hands‑on Technical Contact Centre Manager to lead a team of engineers and support specialists in a 24/7 environment. You will manage a portfolio of Federal and commercial customer accounts, ensuring the delivery of high‑quality technical support, timely incident resolution, and service...


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  • Lead Consultant

    vor 1 Tag


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