Customer Relations Consultant
vor 1 Tag
Customer Relations Consultant - Service - Mercedes-Benz The Company Mercedes-Benz Toorak is part of Australia’s largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience. With more than 112 years of history, we’re a team of great people doing great things. We are looking for a dedicated, professional, and friendly Customer Relations Consultant to join our team and help us deliver outstanding experiences to our valued customers. Are you driven by Customer Satisfaction? Do you enjoy fostering clients’ journeys from start to finish? Do you want to work for one of the most leading automotive brands in the world? Then this exciting position could be a fantastic opportunity for the desired candidate. About the Role In this dynamic position, you’ll be at the heart of the customer journey—providing warm, engaging service and ensuring every interaction reflects our commitment to excellence. You will be responsible for: Being the first point of contact for customers inbound bookings Professionally conduct outbound service reminder and lapsed customer contacts Delivering exceptional customer service across service touchpoints Building and nurturing strong customer–business relationships Coordinating appointments and ensuring smooth communication between departments Gathering and recording customer experience feedback Conducting follow-ups with care, accuracy, and professionalism About You The ideal candidate: Is passionate about delivering outstanding customer service Driven and challenged to reach KPI’s set by management Radiates positivity and enjoys helping people Has proven ability to build rapport and foster strong relationships Communicates clearly and confidently, both verbally and in writing Possesses strong telephone skills and excellent attention to detail Thrives in a fast-paced, team-oriented environment Remains organised, solution-focused, and calm under pressure Brings a “can-do” attitude and willingness to go the extra mile Previous customer service experience is advantageous, but your energy, attitude, and commitment matter most What We Offer Opportunities to expand your skills and grow your career Strong corporate support and ongoing training A friendly, inclusive, and supportive work culture Recognition for your efforts and a genuinely rewarding role The chance to create memorable experiences every day Ready to Apply? If you’re ready to bring your positive energy, passion for people, and drive for excellence, we’d love to hear from you. Apply now and take the next step in your career. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr
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Customer Relations Consultant
vor 1 Tag
City of Melbourne, Österreich Eagers Automotive VollzeitMercedes-Benz Toorak is part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience. With more than 112 years of history,...
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Customer Relations Consultant
vor 3 Wochen
Council of the City of Sydney, Österreich NRMA VollzeitAt SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip – something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage – Das Ist Good. As part of the NRMA family, a trusted...
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Customer Relations Consultant
Vor 7 Tagen
Council of the City of Sydney, Österreich Inchcape plc VollzeitCustomer Relations Consultant – Location: Greystanes (Hybrid working) Do you want to develop world-class skills, build a brilliant career, and thrive within a highly supportive team? Join Inchcape Australia, part of Inchcape’s global network. You’ll play a key part in growing a global business that’s transforming our industry, working with the...
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Customer Relations Consultant
Vor 7 Tagen
City Of Stirling, Österreich Eagers Automotive VollzeitThe Company Big Rock Toyota in Balcatta is part of Australia's largest and most dynamic automotive retailer, Eagers Automotive. With over 8,000 team members across 250 dealerships in Australia and New Zealand, we represent more than 33 car brands and 11 truck and bus brands. We take pride in delivering a high-quality guest experience and fostering a...
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Workplace Relations Consultant
vor 1 Tag
City of Melbourne, Österreich Department of Education VollzeitRole The People Strategy and Operations Division is responsible for developing and maintaining the department's human resources policies and guidelines for the department's Victorian Public Service; managing the industrialenvironment; and providing strategic and authoritative advice and consultancy support to internal stakeholders,managers on human resources...
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Customer Relations Consultant
vor 1 Tag
Council of the City of Sydney, Österreich Inchcape VollzeitPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Job Title: Customer Relations Consultant Company: PCA Who we are? Peugeot, the world’s oldest continuous car brand, has been innovating since 1810 and making cars since 1889. Known for stylish design and engineering, it’s been in Australia since the early 1900s....
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Strategic Workplace Relations Consultant
vor 1 Tag
City of Melbourne, Österreich Bayside Group VollzeitA consulting firm in Victoria is seeking a Workplace Relations Consultant to support businesses in the construction industry. The role involves providing expert advice on workplace relations and contracts while developing policies for workplace relationships. The ideal candidate should have a Bachelor's Degree in HR or Industrial Relations, along with 3+...
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Customer Relations Consultant | Travel
Vor 7 Tagen
Council of the City of Sydney, Österreich American Express Services Europe Limited VollzeitJob Description Customer Relations Consultant | Travel & Lifestyle Services ) About The Role The Customer Relations reports to the Travel & Lifestyle Services (TLS) Customer Relations Team Leader and is responsible for the handling of sophisticated customer complaints within TLS ANZ, including those received from other business units (BU) and external...
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Employee Relations Consultant
vor 2 Wochen
Melbourne, Österreich Citation Group VollzeitJoin to apply for the Employee Relations Consultant role at Citation Group . Recruitment Specialist at Citation Group (Formerly FCB) The perks Be part of a company that has been recognised as an Employer of Choice 8 times! Embrace the learning opportunities. Genuine recognition for your efforts & achievements. Join a high-performing team who are driven,...
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City Of Stirling, Österreich Eagers Automotive VollzeitWe’re looking for an experienced and customer-focused Customer Relations Consultant to join our Service team at Essendon Kia. As the first point of contact for our guests, you’ll play a key role in shaping their experience and guiding them through their service journey with confidence, clarity and care. This is a front-facing role that suits someone who...