Level 1 IT Support Technician – Full Time
vor 6 Stunden
Level 1 IT Support Technician – Full Time Tantos IT and Digital Solutions – Broadmeadow NSW Level 1 IT Support Technician – Full Time Broadmeadow NSW We are a growing Newcastle-based IT company supporting a wide range of local business clients. We are seeking an experienced and customer-focused Level 1 IT Support Technician to join our Broadmeadow team. This is a full-time onsite role offering varied work, great team support, and opportunities to grow into Level 2 responsibilities. About the Role As the first point of contact for clients, you will provide high-quality phone, remote and onsite IT support. You will troubleshoot a range of technical issues, manage tickets, assist with Microsoft 365 administration, and help maintain strong relationships with our customers. Key Responsibilities Answer incoming support calls and assist customers professionally Provide remote helpdesk support and resolve technical issues Build and maintain positive, friendly customer relationships Manage and update tickets in the support system Administer Microsoft 365 (user setup, licensing, groups, basic security) Set up and configure NBN and Telstra modems/routers Troubleshoot basic networking (IP addressing, DNS, DHCP, LAN/WiFi issues) Support VoIP phone system setups and changes Diagnose and resolve printer, email, and connectivity issues General IT support for a variety of business clients Occasional onsite visits to client locations (vehicle or mileage provided) About You We are looking for someone with real hands‑on IT support experience and excellent communication skills. Candidates must have valid Australian work rights or appropriate visa authorisation to work in Australia. You will ideally have 1–3 years experience in a helpdesk/IT support role Strong phone manner and customer service skills Good understanding of Windows troubleshooting Experience with Microsoft 365 admin Intermediate Microsoft 365 administration experience including user setup, licensing management, and group configuration Basic networking knowledge (DNS, DHCP, IP addressing) Ability to manage multiple tasks and prioritise effectively A positive attitude and willingness to learn Highly regarded but not essential MSP or managed services experience Telstra/NBN experience Field work or onsite support experience Why Join Us? Broadmeadow office location Supportive, friendly team environment Opportunities to grow into Level 2 responsibilities Broad exposure to a variety of technologies Interesting, varied work each day Onsite parking A competitive salary based on experience + superannuation will be offered to the right candidate. How to Apply Click Apply Now and include: Your resume An example of a technical or customer‑service issue you resolved #J-18808-Ljbffr
-
Level 1 IT Technician
vor 3 Wochen
Council of the City of Sydney, Österreich Stanfield IT VollzeitLevel 1 IT Technician – Managed Service Provider (Full Time, Frenchs Forest) Location: Frenchs Forest, Northern Beaches, Sydney Type: Full-time, on-site Experience: Minimum 1 year in an MSP environment Join a Leading Northern Beaches MSP Join Stanfield IT , a professional, fast-growing Managed Service Provider based on Sydney’s Northern Beaches . We’re...
-
IT Support Technician
vor 2 Wochen
Council of the City of Sydney, Österreich Stanfield IT VollzeitIT Support Technician (Level 1 – Managed Service Provider) IT Support Technician (Level 1 – Managed Service Provider) Location: Frenchs Forest, Northern Beaches, SydneyType: Full-time, on-site only (no remote / hybrid)Experience: 1–3 years in an MSP / IT services environment Stanfield IT is a professional, growing Managed Service Provider based on...
-
Onsite IT Support Technician — Grow to Level 2
vor 6 Stunden
Newcastle City Council, Österreich Tantos IT and Digital Solutions VollzeitA growing IT services provider in Newcastle is seeking an experienced Level 1 IT Support Technician to provide phone, remote, and onsite support. You will troubleshoot technical issues, manage support tickets, and administer Microsoft 365. The ideal candidate will have 1–3 years of helpdesk experience and strong customer service skills. This full-time role...
-
IT Support Technician
vor 5 Stunden
Newcastle-Maitland, Österreich Roberts & Morrow Technology VollzeitRoberts & Morrow Technology – Thornton NSW We Offer: Inclusive and supportive workplace environment Training support, including immediate base salary increases upon completion of certifications Quarterly bonuses, up to 10% of base salary Professional Services allowance of $1,500 per year for use on accounting, financial planning, and legal requirements...
-
Fintech IT Support Technician
Vor 2 Tagen
City of Melbourne, Österreich Youx VollzeitA fintech innovator is seeking a motivated Level 1 IT Support Technician to provide first-line technical support to internal users. Key responsibilities include diagnosing issues, documenting solutions, and ensuring user satisfaction. Candidates should have strong customer service skills, a basic understanding of technical products, and at least one year of...
-
IT Support Technician
vor 2 Wochen
Council of the City of Sydney, Österreich Western Work Force VollzeitWestern Work Force – Sydney Northern Suburbs NSW Northern Suburbs Office Market competitive Hourly rate - A supportive, and dynamic culture Western Work Force is an Australian owned recruitment company and are a market leader in providing temporary, contract and permanent staffing solutions across various industry sectors. Our client is a leading company...
-
City of Melbourne, Österreich Podium IT VollzeitThe Offer Podium IT is offering a position for an IT Support Technician. We are an established small to medium sized (SMB) IT Support company with clients across many different industries. Our Commitment As part of the role, Podium IT will be offering you unique exposure to some of the latest technologies. You will also be involved in developing and...
-
Level 1 IT Technician
vor 3 Wochen
Gold Coast City, Österreich Vets Central VollzeitVets Central is on a mission to become Australia's leading veterinary partner, dedicated to supporting high-quality veterinary care across the country. As we continue to grow, we're looking for a Level 1 IT Technician to join our awesome (even if we do say so ourselves!) support office team in Bundall! As the first point of contact for technical support,...
-
Level 1 Service Desk Technician
vor 2 Wochen
North Sydney Council, Österreich Emerging It VollzeitMicrosoft 365 Technical Support Level 1 – Start Your IT Career with Emerging IT Are you looking to kickstart your IT career and gain hands‑on experience with Microsoft 365? At Emerging IT, we’ve been delivering high‑quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service Provider, we value flexibility,...
-
IT Support Technician
vor 2 Wochen
Wollongong City Council, Österreich AST Technologies VollzeitA technology solutions provider in Wollongong seeks an energetic Level 1/2 Support Technician. The role involves providing IT support to managed services clients. Candidates should have at least 2 years of experience in maintaining IT networks and cloud services, along with strong troubleshooting skills and an excellent focus on customer service. An...
