Service Desk Technician Level 2/3
vor 4 Wochen
Direct message the job poster from Rodin Business Solutions We are seeking an experienced technician to join our Help Desk technical team. Reporting to the Service Delivery Manager, the candidate will need strong interpersonal skills, and will utilize the latest MSP tools available and work with members of your team, while providing excellent support to customers. You will be trained and have exposure to a large number of technologies and products. Role Requirements Expert problem-solving skills. Expert knowledge of supporting Windows Desktop operating systems (7-11). Good knowledge of managing Windows Server operating systems ). Expert knowledge of managing Active Directory user accounts and groups. Good knowledge of managing user accounts on Microsoft Exchange systems (Exchange Online/On-Premises ). Good knowledge of managing Office 365 tenants. Experience in network concepts and managing network equipment such as switches, firewalls, wireless access points, etc. Experience in Backup and Disaster Recovery Systems. The ability to handle escalation scenarios and manage customer expectations. Good presentation, communication and phone skills. About you Will have a minimum of 4 years technical experience working for a Managed Service Provider or similar role. Will have relevant technical qualifications or equivalent experience and skill. Will take pride in the quality of their work and be able to demonstrate a high level of performance in prior technical roles. Be reliable, punctual, well organised and presented. Has desire to work within a growing business and be rewarded for their success. Experience in MSP tools preferred but not required. A valid NSW driver's license and your own roadworthy vehicle Exceptional communication Exceptional attention to detail, time management skills Ability to work autonomously and within a team Eager to continuously grow and improve technical skills Self motivated and able to work as part of a team Benefits 40 hours per week (8-hour shifts) Monday to Friday+ paid overtime/after hours Flexibility to work from home at agreed times An attractive salary package tied to ability and performance Opportunity to be part of the company quarterly bonus rewards program A company mobile phone & laptop Professional development assistance - ongoing training around and industry certifications Exposure to a multitude of sites and network environments/technologies within SME, Enterprise Great team environment and culture Work-life balance flexibility (WFH, office, client sites) Employee mentoring program Maternity leave/Parental leave Seniority level Associate Employment type Full-time Job function Information Technology and Engineering Industries IT Services and IT Consulting #J-18808-Ljbffr
-
Level 2 Service Desk Technician
vor 3 Wochen
City of Melbourne, Österreich Kaine Mathrick Tech - Cyber-First Managed Services VollzeitAt KMTech, we’re not your typical managed services provider – we’re changing the game by being the human face of tech. Our mission is to deliver innovative, reliable, and people‑first technology solutions to help our clients thrive. We’re a high‑performance, values‑driven team that’s curious, united, and accountable. We challenge each other...
-
Level 2 Service Desk Engineer
vor 3 Wochen
City of Melbourne, Österreich Emerging It VollzeitLevel 2 Service Desk Technician – Take Your IT Career to the Next Level Are you ready to join a team where your ideas, skills, and problem-solving make a real impact? At Emerging IT, we’ve been delivering high-quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service Provider, we pride ourselves on...
-
Level 2 Service Desk Engineer
vor 3 Wochen
City of Melbourne, Österreich Emerging IT VollzeitLevel 2 Service Desk Technician – Take Your IT Career to the Next Level Are you ready to join a team where your ideas, skills, and problem‑solving make a real impact? At Emerging IT, we’ve been delivering high‑quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service Provider, we pride ourselves on...
-
IT Service Desk Technician: Level 1–2 Support
vor 1 Woche
Council of the City of Sydney, Österreich Thales VollzeitA leading technology company in Australia is seeking a Service Desk Technician to deliver exceptional IT support for end-users. The role involves providing Level 1-2 support, troubleshooting technical issues, and ensuring customer satisfaction. Applicants must have at least 2 years of customer-focused technical support experience and be willing to learn new...
-
Level 2 Service Desk Engineer
vor 3 Wochen
City of Melbourne, Österreich Emerging It VollzeitA leading Managed Service Provider in Melbourne seeks a Level 2 Service Desk Technician to resolve escalated IT support tickets and mentor Level 1 technicians. The role involves a mix of remote and onsite support, requiring strong knowledge in Microsoft 365, Active Directory, and troubleshooting skills. Join a supportive team that values collaboration and...
-
Service Desk Technician
vor 3 Wochen
Gold Coast City, Österreich BITS Technology Group VollzeitBITS Technology Group is an award-winning IT solutions expert based on the Gold Coast, specialising in secure technology platforms for organisations experiencing rapid growth. We partner with ambitious business owners, boards, and managers in industries such as Not-for-Profit, Construction, Professional Services, and Health, helping them scale and automate...
-
Level 2 Support Technician
vor 3 Wochen
City of Melbourne, Österreich KMT Group VollzeitWhat We Offer Hybrid Working Policy: Flexibility to balance work and life. Professional Growth: Paid certifications, structured learning plans, and career development pathways. Culture & Perks: EOFY and Christmas parties, annual team‑building days, wellness programs, and an EAP for support. Office Goodies: Daily fresh fruit, snacks, coffee machine, and...
-
Level 2 Service Desk Engineer
vor 2 Wochen
Council of the City of Sydney, Österreich efex VollzeitLevel 2 Service Desk Engineer Join the Level 2 Service Desk Engineer role at efex . At efex, no two days are the same. You’ll work across a variety of client environments, get hands‑on with cutting‑edge technologies, and be backed by a down‑to‑earth team that genuinely wants you to succeed. Who We Are With over 20 local branches supported by a...
-
Level 1 Service Desk Technician
vor 3 Wochen
Council of the City of Sydney, Österreich Xprt Dev VollzeitOn-site Posted 2 days ago Microsoft 365 Technical Support Level 1 – Start Your IT Career with Emerging IT Are you looking to kickstart your IT career and gain hands‑on experience with Microsoft 365? At Emerging IT, we’ve been delivering high‑quality IT solutions to over 280 businesses across Australia for 24 years. As a leading Managed Service...
-
Level 2 Service Desk Engineer
Vor 3 Tagen
North Sydney Council, Österreich KPJ Technical Services Pty Ltd VollzeitKPJ Technical Services Pty Ltd – Milsons Point NSW We're seeking a talented Level 2 Service Desk Engineer to join our dynamic team at KPJ Technical Services Pty Ltd. In this full‑time role, you'll be responsible for providing exceptional remote IT support and troubleshooting to our valued Healthcare clients. We are located in the Milsons Point, NSW area....
