Business Support Officer
Vor 3 Tagen
About the Role
*This is a Fixed Term Position until 1 September 2025*
Business Support Officers provide high-quality administrative and business support to SRS operational teams and depots. They report to the Team Leader, Business Support, and collaborate closely with Business Support Coordinators, Program Support Engineers, and Team Leaders across SRS. Their responsibilities include managing timesheets, overtime, allowances, labour costing, invoicing, accounts payable, materials ordering, purchase orders, local facilities, fleet administration, office support, stationery, accommodation, travel arrangements, and general administration tasks. They also contribute to strategic business improvements and ensure adherence to DTP policies and procedures through collaboration with their team and the broader SRS Business Support Network.
To access the Position Description, please click here
Job Description
Position Outcomes / Accountabilities
The role involves ensuring accuracy and compliance of project, training, timesheet, and leave records with established policies. It includes maintaining a physical presence at depots during work crew activities to manage deliveries and communication. Additionally, tasks include procurement assistance, asset management, administrative duties like FBT and Corporate Card management, and providing comprehensive support to Works Supervisors and Team Leaders in People Operations.
Key Selection Criteria
To be successful in the role, the ideal candidate will be proactive in seeking opportunities for innovation and continuous improvement, leveraging existing systems to enhance work quality and efficiency. They should possess foundational knowledge in business acumen to understand how back-office policies impact unit operations, identify potential process gaps, and effectively manage projects by prioritising tasks and maintaining accurate records. Additionally, they must demonstrate applied skills in stakeholder management to enhance client satisfaction, resolve issues constructively, and exhibit digital literacy to guide others in using relevant digital tools and understand their impact on daily operations.
Personal Attributes
On a personal level, the candidate will demonstrate flexibility and adaptability, accepting changed priorities and responding promptly to new circumstances. They will exhibit outcomes thinking by understanding how their work aligns with organisational objectives, taking responsibility for their actions, and showing dedication to completing tasks effectively. Additionally, they will work collaboratively, cooperating with team members, sharing information, acknowledging contributions, and assisting others as needed to achieve collective goals.
Qualifications and Experience
Mandatory
- At least two years’ experience in a similar or comparable role, preferably in a government/public service context.
- Driver’s License
- Ability and willingness to travel and work across locations within metropolitan and regional Victoria.
Desirable
- A relevant Business or Administration certificate or diploma.
What we offer
- Meaningful work making Victorian communities more accessible and liveable
- Professional growth and de
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