Commonwealth Home Support Program Officer

Vor 7 Tagen

City Of Joondalup, Österreich MercyCare Vollzeit

Commonwealth Home Support Program Officer When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not‑for‑profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values‑driven culture where our people can belong and thrive. About the role This role is the key link between community members, referrers and our Community and Home Support services. You will coordinate new enquiries and referrals, manage My Aged Care tasks, prepare service documentation and ensure accurate, timely data entry. Working in a fast‑paced environment, you will support smooth and efficient service access for CHSP consumers while maintaining strong communication with internal teams and external stakeholders. About you You enjoy being highly organised, responsive and the go‑to person for information. You bring a calm, customer‑focused approach, strong attention to detail and the ability to manage competing priorities. You thrive in a role where you can problem‑solve, communicate clearly and support people through important steps in their aged care journey. You will also possess: Certificate III in Office Administration or equivalent experience Experience in a busy administrative or customer service role Strong communication and interpersonal skills with an empathetic approach Ability to organise, prioritise and meet deadlines Excellent computer skills including Microsoft Word, Excel and Outlook National Police Clearance (obtained within the last six months) About the benefits You’ll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities. As a valued team member, you’ll also enjoy access to: Not for profit Salary Packaging options up to $18,000 Childcare discounts for your little ones Options to purchase additional leave Career Pathways, Professional Development and Training Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations To Apply Click "Apply Now" to visit our website and submit your application. Applications close on January 1st 2026 , but don't wait—apply early, as the recruitment process may begin before the closing date. Please note all applications must be received via the online portal to be considered. Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at **@mercycare.com.auwe would love to hear from you. At MercyCare, every person matters. With our 175‑year legacy extending back to the Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage. We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality. #J-18808-Ljbffr

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