Chapter Area Lead Gen AI

vor 1 Tag

Council of the City of Sydney, Österreich Commonwealth Bank Vollzeit

Senior Engineering Leader – Gen AI Domain We are leading the world in AI ambition within Australia’s largest bank and fintech Together, we will engineer the future of banking with innovative Gen AI solutions. Role Overview The Gen AI Domain is dedicated to building the tools and capabilities needed within the group, tapping into the promise of Generative AI as a key technology to transform how we engage with customers and colleagues. The domain will power AI bots that support nuanced & personalised conversational experiences across customer and staff‑facing channels, as well as dynamic self‑healing distributed workflow orchestration for service fulfilment and support units. It will also develop Generative AI solutions that further personalise experiences for customers and employees, driving organisational adoption with a customer‑first mindset. Responsibilities Lead a large team of engineers and engineering managers specialising in Generative AI, ensuring optimal goal setting, performance, career development and engagement. Collaborate with Chief Engineers and Crew Leads to deliver high‑quality technology platforms. Define the culture of the engineering organisation, balancing delivery, continuous learning and peer coaching in a fast‑moving tech landscape. Work with chapter leads to experiment and incubate new engineering approaches to using Generative AI. Identify required skills and capabilities for future distributed, resilient solutions and inform job design across the organisation. Partner with the Data Science community to understand emergent models, model risks, and manufacturing capabilities. Collaborate with SRE and risk communities to manage holistic system risks and uplift capabilities within your team. Support broader group capability building through domain‑owned platforms such as the Gen.AI Hub. Champion new job families (e.g., Prompt Engineering, AI Knowledge Management) and related skillsets spanning engineering, business analysis, data science, knowledge management, psychology, sociology and management practice. Advocate for flexible working arrangements, ensuring at least half of your time is spent in the office each month while supporting varied start/finish times, part‑time, job share and other flex options. Qualifications Inspirational leaders with a powerful combination of technical skill and people leadership, who can support and advocate for their teams. Demonstrable software development experience and a willingness to dive into deep technical problems and code. Deep understanding of software design and the software development lifecycle. Familiarity with emerging technologies and methodologies. Confidence in defining requirements, architecting, and designing software, as well as code review practices. Ability to leverage both quantitative and qualitative analysis to drive decision‑making. Benefits & Work Environment We foster a respectful, inclusive and flexible workplace where diversity of background and unique perspectives are valued. Our people are supported to share ideas, initiatives and energy, with a focus on making a positive impact for customers, communities and each other. Flexible working options are available, including remote work across ANZ, part‑time, job share, and flexible start/finish times. #J-18808-Ljbffr

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