Collections Officer

If you are curious & creative, invested in not only your own success but also the growth of others, and believe in building the Great Australian Food Company, then you might be the one for us Join an Australian-owned iconic brand based in Docklands Career development opportunities – potential to progress into leadership roles Hybrid work - 2 days in the office The Role Join Bega Group’s Collections team and play a key role in safeguarding working capital and strengthening customer relationships. This is a great opportunity to work with major grocery accounts in a supportive, collaborative environment with career progression opportunities. Responsibilities Manage end-to-end collections for assigned grocery accounts, ensuring timely cash application and accurate reconciliations. Proactively reduce overdue balances and maintain AR aging targets, resolving issues through retailer portals. Investigate and resolve EDI invoice delivery errors and deduction queries promptly. Provide excellent customer service by responding to queries and building strong stakeholder relationships. Contribute to continuous improvement initiatives and suggest process enhancements. About You Experience in Credit & Collections or Accounts Receivable within FMCG or similar high-volume environment. Strong reconciliation skills with proficiency in Excel; experience with SAP and retailer portals preferred. Knowledge of EDI invoicing and ability to resolve errors effectively. Excellent time management, problem-solving, and stakeholder engagement skills. Collaborative team player with a focus on accuracy, continuous improvement, and customer service. Bega Group Story Bega Group is home to many trusted and iconic food and beverage brands. Whether it's VEGEMITE on toast, a Dare on the go or a Zooper Dooper on a hot day - you've probably grown up enjoying the iconic products we proudly manufacture every day. Our growth story of becoming a successful ASX 200 listed company with an annual turnover in excess of $3 billion and approximately 4,000 employees, is made possible by our dedicated workforce who live and breathe our values every day. We have a strong regional focus and proudly support the communities where we work, live and play. At the Bega Group, we are proud of our heritage and will continue to build great opportunities to encourage our people to develop and thrive. Come and be a part of our success story as we continue to build The Great Australian Food Company through creating Great Food for a Better Future Life at Bega Group Company culture and our values are very important to us. From flexible working arrangements and regular social catch ups, we're committed to fostering a supportive and agile work environment for our team. Join a dedicated, forward-thinking and innovative culture Grow with us, through opportunities for career development and progression Contribute by giving back to your community through charities we partner with Access to mental and physical health programs through our wellbeing portal and programs Enjoy excellent employee benefits, including flexible working, purchased leave options and salary continuance insurance Applications At Bega Group, diversity and inclusion is a business priority, we want everyone to be themselves regardless of their background, religion, sexual orientation, age or gender so we can truly reflect the customers and communities that we serve. No matter how you identify, we encourage talented people from all backgrounds, abilities, and identities to apply to work at the Bega Group. We will accept applications from all people with the right to live and work in Australia. #J-18808-Ljbffr