Customer Experience Manager
Vor 5 Tagen
Customer Experience Manager - Lead a Close-Knit High-Performing Team Customer Experience Manager – Lead a Close-Knit High-Performing Team Location: Near Clayton, VIC This is a rare opportunity to join a global leader known for quality, innovation, and an outstanding workplace culture. Based near Clayton, this Customer Experience Manager role offers a career-defining chance to step into a senior leadership position where your impact will be felt across the business nationally. You’ll manage a small but dynamic team of Customer Experience Specialists, lead operational functions in the state office, and work closely with senior leadership to drive high performance, process excellence, and outstanding service delivery. What’s in it for You: Be part of a global business with a stellar reputation Work in a high-performing, friendly, and inclusive team Real opportunities to make your mark through leadership and innovation Supportive culture that values continuous improvement and development A business that cares about your wellbeing and success Key Responsibilities: Lead, mentor, and empower a high-performing team of Customer Experience Specialists Champion a shared ANZ services model across the business Foster a positive, high-performance culture grounded in transparency and accountability Oversee all operational aspects of the state office and support national CX goals Forecast deliveries and manage inventory expectations Collaborate with sales, service, and assist teams to deliver end-to-end customer satisfaction Monitor customer feedback to drive improvements and maintain a competitive edge Design and deliver training and cross-training programs to uplift team capability Drive employee engagement through coaching, recognition, and development About You: A proven culture leader who motivates and builds strong team spirit Strong drive and focus on achieving team and company goals Exceptional relationship builder with lasting stakeholder engagement skills Excellent communication, time management, and organisational skills Acts with integrity, aligns with company values, and drives continuous improvement This is your opportunity to: Join a business where your voice is heard and your ideas are valued Make a difference to customers, your team, and the business at large Enjoy a collaborative, inclusive environment where you’re supported to thrive Apply Now – Interviews Underway We’re actively interviewing – don’t miss your chance to join a global leader with a local, family feel. If you’re a dynamic people leader who’s passionate about customer experience and continuous improvement, we want to hear from you Special Note: Successful candidates will be required to undergo a medical and police check. #J-18808-Ljbffr
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Customer Experience Manager
vor 3 Wochen
City of Melbourne, Österreich Game4Padel VollzeitCustomer Experience Manager – Help Launch Our Brand-New Sports Club! Bring Your People Skills to the Court At G4P Richmond, we’re opening the doors to something new – a place where sport, fun, and community all come together. We’re not just building a venue, we’re creating a club where people come to play, laugh, connect, and feel at home. As our...
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Customer Experience Manager
vor 2 Wochen
City of Melbourne, Österreich SquareTrade Australia VollzeitAbout SquareTrade SquareTrade, an Allstate company, is redefining the consumer electronics insurance space. Our award‑winning, customer‑first mindset has made us the trusted partner of global giants such as JB Hi‑Fi, Amazon, Walmart, and T‑Mobile. With 5‑star reviews in the tens of thousands and a presence spanning San Francisco, London, Tokyo, and...
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Customer Experience Manager
Vor 7 Tagen
City of Melbourne, Österreich Squaretrade Australia VollzeitAbout SquareTrade SquareTrade, an Allstate company, is redefining the consumer electronics insurance space. Our award-winning, customer-first mindset has made us the trusted partner of global giants such as JB Hi‑Fi, Amazon, Walmart, and T‑Mobile. With 5‑star reviews in the tens of thousands and a presence spanning San Francisco, London, Tokyo, and...
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Manager Customer Experience
vor 2 Wochen
City of Brisbane, Österreich Queensland Government VollzeitWe are seeking an experienced Manager Customer Experience to join the Residential Tenancies Authority (RTA). This role is required to lead the development, implementation and evaluation of strategic, tactical and operational customer experience plans, programs and initiatives. The role is responsible for leading, managing and overseeing the day‑to‑day...
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Customer Experience Manager
vor 3 Wochen
Council of the City of Sydney, Österreich Levande Pty VollzeitAmplify resident voice. Elevate everyday experiences. Champion purposeful living At Levande, we’re reimagining what it means to live well in retirement. With 59 vibrant communities across Australia, our Everyday Exceptional promise sits at the heart of everything we do, inspiring us to create experiences that help residents feel heard, valued, and truly at...
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Customer Experience Manager
vor 3 Wochen
City of Salisbury, Österreich WizeHire, Inc VollzeitSigns by Tomorrow, Salisbury • Salisbury , MD , US Posted a year ago Description The Customer Experience Manager is responsible for delivering exceptional customer service, supporting clients through both inbound and outbound calls, and meticulously recording project details while preparing orders for the production team. Guides customers to sales...
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Precinct Marketing
vor 2 Wochen
City of Melbourne, Österreich JLL VollzeitPrecinct Marketing & Customer Experience Manager Join JLL at our premier mixed‑use Melbourne CBD asset. This role combines strategic marketing expertise with exceptional customer experience delivery to curate and elevate the precinct’s brand and community engagement. Role Overview As the custodian of place and experience, you will lead the execution of...
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Precinct Marketing
vor 2 Wochen
City of Melbourne, Österreich JLL VollzeitPrecinct Marketing & Customer Experience Manager Join to apply for the Precinct Marketing & Customer Experience Manager role at JLL. Shaping the future of real estate for a better world. At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have...
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Customer Experience Manager
vor 20 Stunden
Council of the City of Sydney, Österreich EBOS Group Limited VollzeitOpportunity to make your mark within a highly supportive team environment. Fantastic opportunity for growth and development Work for a large, reputable ASX listed company in the Healthcare industry About us : EBOS Healthcare is a division of EBOS Group Pty Ltd, an ASX listed company, which has been servicing the Australian Healthcare Primary Market for over...
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Customer Experience Manager
Vor 7 Tagen
City of Brisbane, Österreich Appoint Pty Ltd VollzeitRecruitment Executive | Problem-Solving, Tailored Recruitment Strategies The Company: Appoint is recruiting on behalf of our client, a high-profile organisation that plays a vital role in supporting Queensland’s property and information systems. Their work underpins key business, legal, and community frameworks across the state, delivering services that...
