Service Delivery Manager
vor 3 Wochen
Job Description Service Managers covers the management of ongoing services to clients, ensuring that the service to the clients meets contractual requirements and service level agreements. Service Managers are also responsible for agreeing on service improvements together with the client, based on service delivery realization and deviation. Job Description - Grade Specific Service Delivery Manager - Ensure that the managed areas within service are performing to contractual targets and identify service improvements where appropriate. In addition, SDM are acquiring a thorough understanding of the clients business and are starting to develop relationships with client representatives, identifying ways of adding value. SDM manage some aspects of day‑to‑day operations with a focus on achieving SLAs and KPIs for relevant areas. SDM are responsible for providing in‑scope services for specific areas, with assistance from technical leads. What you’ll love about working here You will be a part of a diverse collective of free‑thinkers, entrepreneurs and industry experts. You’ll love the exposure to the scale of transformation, the depth of expertise, and the opportunities for growth. We aim to build an environment where employees can enjoy a positive work‑life balance. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. At the heart of our mission is your career growth. You will have countless learning and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications crafted to support you in exploring a world of opportunities. We realise a Total Reward package should be more than just compensation. We offer a range of core and flexible benefits and have a Peer Recognition Portal called ‘Celebrate’. #J-18808-Ljbffr
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Assistant Director Service Delivery
vor 1 Woche
City Of Stirling, Österreich Customer Service Delivery VollzeitAssistant Director Service Delivery Salary : Location : Innaloo Closing Details : Work Type : Fixed Term - Full Time Lead the Future of Customer Service Delivery Be the Driving Force Behind Innovation at Department of Transport and Major Infrastructure (DTMI) The Opportunity We are seeking a strategic leader to assist the Director of our customer service...
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Assistant Director: Service Delivery
vor 1 Woche
City Of Stirling, Österreich Customer Service Delivery VollzeitA government agency is seeking an Assistant Director Service Delivery to lead the future of customer service within the Driver and Vehicle Services division. The role demands strategic leadership, effective stakeholder engagement, and a focus on measurable outcomes. You will develop innovative service delivery models that enhance community accessibility and...
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Service Delivery Manager
Vor 4 Tagen
City of Melbourne, Österreich Brennan VollzeitService Delivery Manager – Brennan – Adelaide, South Australia, Australia Reporting to the Service Delivery Manager Team Lead, we are seeking a Service Delivery Manager (SDM) to join our team on a full-time permanent basis in our Adelaide office. At Brennan, we believe that how technology is delivered is as important as what the technology is. Our True...
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Service Delivery Manager
vor 2 Wochen
City of Melbourne, Österreich Compnow VollzeitOverview Service Delivery Manager role at Compnow. What you’ll do Holding the accountability for delivery of all services to contracted Service Levels. Reviewing, completing and authorising Service Level Reports summarising Compnow service achievements. Providing an escalation path to raise any issues of failed service delivery and requests for...
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Service Delivery Manager
vor 3 Wochen
City of Melbourne, Österreich Bureau of Meteorology VollzeitService Delivery Manager – Bureau of Meteorology – Melbourne, Victoria, Australia Base pay range: A$135,402 – A$152,073 per annum + 15.4% super. Position Overview The Bureau’s Data and Digital group (DDG) is responsible for the ICT systems that support trusted, reliable and responsive weather, water, climate, ocean and space weather services for...
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Service Delivery Manager
vor 3 Wochen
City of Melbourne, Österreich Southern Star Care VollzeitService Delivery Manager – Southern Star Care Location: Mulgrave, VICJob Type: Full-Time About Us Southern Star Care is a dedicated provider of NDIS support services, committed to empowering individuals to live independently and achieve their goals. We pride ourselves on fostering a positive, inclusive, and supportive workplace culture, supporting those...
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Service Delivery Manager
Vor 5 Tagen
City of Melbourne, Österreich Acquire Intelligence VollzeitService Delivery Manager – Acquire Intelligence We're an award-winning global outsourcer providing contact center and back‑office services on behalf of our global clients. Join a place where innovation and teamwork support exciting missions worldwide. Our mission is to help businesses work smarter, simplifying how they operate, improving performance, and...
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Service Delivery Manager
vor 1 Tag
City of Melbourne, Österreich Michael Page Australia VollzeitHigh-Impact Leadership Role Autonomy and Strategic Input About Our Client Our client is a leading technology solutions provider delivering innovative traffic enforcement and safety systems. They are known for combining advanced technology with robust project delivery, ensuring safer roads and streamlined operations across Australia. Job Description Service...
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Service Delivery Manager
vor 1 Woche
City of Melbourne, Österreich CompNow VollzeitCompnow are a national privately owned technology company. We’re committed to being more than just an IT provider. We’re a partner that organisations can trust, rely on, and grow with. We believe that technology should empower you to achieve your full potential, and we’re here to make that happen. Whether you need a simple software update, a complex...
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Service Delivery Manager
vor 2 Wochen
City of Brisbane, Österreich Bureau of Meteorology VollzeitJoin to apply for the Service Delivery Manager role at Bureau of Meteorology Melbourne. Other Bureau capital city offices will be considered Job title: Service Delivery Manager Position Overview The Bureau’s Data and Digital group (DDG) is responsible for the ICT systems the Bureau relies on to provide trusted, reliable and responsive weather, water,...