Customer Experience Centre Lead

Technology & Customer Experience Lead, Melbourne, (Customer Welcome Centre) PMG Integrated Communications – Melbourne VIC Technology Customer Experience Lead, Melbourne, Customer Welcome Center About the Role This position is a 1-year contract role. The selected candidate will be seconded to support one of our key multinational US clients in the global...

A global data and technology company is seeking a Manager for the Public Access Centre to lead a high-performing team and enhance consumer experiences. This position involves overseeing consumer support, ensuring compliance with regulatory bodies, and fostering an inclusive culture. Ideal candidates will have proven leadership experience, strong...

A leading meal delivery service in Melbourne seeks a Contact Centre Manager to lead a team in providing exceptional customer service. You'll be responsible for operational strategy, fostering team development, and managing quality control. Ideal candidates have at least 5 years of experience in similar roles, particularly in outsourced environments. This...

Role: Customer Experience Lead Location: Melbourne CBD Work Arrangement: Onsite Work Type: Contract About the Role We believe in the power of experiences to inspire, inform, and drive business forward. As our client is looking for a Customer Experience Lead , you'll be at the heart of that mission-curating and delivering exceptional customer briefings at our...

A leading care provider in New South Wales is looking for a Contact Centre Manager to lead its customer service team. In this role, you will mentor and motivate your team to deliver exceptional service while optimising operations through data-driven insights. You will collaborate closely with various departments and implement initiatives that enhance...

A leading self-storage provider in Gold Coast City is seeking a Centre Manager to oversee operations and enhance team performance. You will lead a team, ensure exceptional customer service, and maintain operational excellence. The ideal candidate has management experience, skills in conflict resolution, and a positive, proactive outlook. The role offers...

A leading financial services firm in Australia is seeking a Team Manager for its Consumer Contact Centre to enhance the customer journey and drive continuous improvement. The ideal candidate will have over 5 years of team leadership experience in a contact centre and exceptional communication skills. This role offers flexible working arrangements and...

A national household brand in Australia is seeking a highly motivated Customer Service Leader for their Lambton AutoGlass Service Centre. The candidate should have a passion for customer service excellence, leadership experience, and the ability to thrive in a busy environment. This full-time role includes managing day-to-day operations and ensuring...

A dynamic service organization in Australia, specifically in Joondalup, is seeking a Team Leader to manage team operations within the Contact Centre. This role requires at least 1-2 years of Team Leader experience, with a preference for a background in Customer Service or Sales. Key responsibilities include overseeing team performance, conducting appraisals,...

A not-for-profit organisation in Gold Coast City seeks a Contact Centre Operations Lead to manage a specialized team. This role involves leading a high performing team, implementing training initiatives, and ensuring exceptional customer service delivery. The ideal candidate will have experience in team management and strong communication skills. The...