Customer Service and Compliance Consultant
vor 2 Wochen
Customer Service and Compliance Consultant Cointree is a growing business with ambitious goals and a highly passionate team dedicated to using the latest technology, smart innovation, and providing exceptional service to our customers. As a leading Australian cryptocurrency exchange, we give traders access to 240+ cryptocurrencies, an easy-to-use platform, a dedicated support team, and exclusive patented trading ideas. We are growing our customer support and compliance team and looking for a proactive, driven crypto enthusiast eager to provide customer service and support to our customers and hit the ground running. You will be responsible for: Provide support for our customers both via our support ticketing system, live chat, and phone (inbound and outbound calls) Investigate and problem solve customer queries Investigation of crypto trades, account transfers, and customer deposits Working with customers throughout the onboarding process Contacting new customers via the phone for onboarding screening and new account set up Assisting accounts on customer payments Conduct customer authentication reviews and reporting Assist Compliance team with compliance tasks and responsibilities as required Like many businesses, we all wear many hats, so you're also likely to find yourself helping out on other tasks - for example, platform testing, assisting our marketing & events team and taking part in industry events. What we are looking for: Minimum of 2 years of customer support experience Attention to detail and problem-solving skills Excellent communication and writing skills Ability to learn and to adapt to new environments quickly Enjoys speaking to customers over the phone and building relationships Accurate and quick typing skills Proactive, with a customer-focused approach Ability to perform tasks with minimal supervision Available to work on a rostered full-time work week (working availability including weekends) Proficient in the Google and Microsoft suites Previous experience with support tools such as Zendesk desirable General interest in bitcoin and other cryptocurrencies is a bonus This role is perfect for a people person who's passionate about customer service, technology savvy, enjoys problem-solving, and looking for a challenge. Hit 'Apply Now' to submit your application Applicants must have an Australian Permanent Residency to apply for this position. #J-18808-Ljbffr
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Crypto Customer Success
Vor 7 Tagen
City of Yarra, Österreich Cointree Pty. VollzeitJoin a dynamic team at a leading cryptocurrency exchange where your passion for customer service and technology can shine! As a Customer Service and Compliance Consultant, you will play a crucial role in providing exceptional support to our customers, helping them navigate their cryptocurrency trading journey. This position offers a unique opportunity to...
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Project & Customer Success Manager-APAC Region
vor 3 Wochen
Council of the City of Sydney, Österreich Dot Compliance VollzeitProject & Customer Success Manager-APAC Region 1 day ago Be among the first 25 applicants Dot Compliance is an AI Empowered, innovative cloud-based software company providing electronic Quality Management System (eQMS) solutions to life sciences companies. Our solutions, built on the Salesforce platform, enable organizations to replace traditional...
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City of Brisbane, Österreich Department of Customer Services, Open Data and Small and Family Business VollzeitSenior Partnership Consultant, Department of Customer Services, Open Data and Small and Family Business Department of Customer Services, Open Data and Small and Family Business – Brisbane QLD $119,802 - $127,941 a year Full time, Contract, Part time, Casual/Temporary The Digital Customer (Smart Service Queensland) team within the Department of Customer...
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Sales and Customer Service Consultant
vor 2 Wochen
City Of Bayswater, Österreich Medibank VollzeitMedibank Morley, Western Australia, Australia Join or sign in to find your next job Join to apply for the Sales and Customer Service Consultant role at Medibank Medibank Morley, Western Australia, Australia 1 week ago Be among the first 25 applicants Join to apply for the Sales and Customer Service Consultant role at Medibank Get AI-powered advice on this...
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Customer Service Consultant
vor 2 Wochen
City Of Joondalup, Österreich RAC WA VollzeitRAC WA Joondalup, Western Australia, Australia Join or sign in to find your next job Join to apply for the Customer Service Consultant role at RAC WA RAC WA Joondalup, Western Australia, Australia 2 days ago Be among the first 25 applicants Join to apply for the Customer Service Consultant role at RAC WA Get AI-powered advice on this job and more exclusive...
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City of Brisbane, Österreich Department of Customer Services, Open Data and Small and Family Business VollzeitCustomer Service Advisor, Department of Customer Services, Open Data and Small and Family Business Department of Customer Services, Open Data and Small and Family Business – Zillmere QLD The Digital Customer (Smart Service Queensland) team within the Department of Customer Services, Open Data and Small and Family Business (CDSB) provides digitally enabled...
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AFSL Compliance Specialist
vor 1 Woche
Council of the City of Sydney, Österreich AFSL Compliance Vollzeit4 days ago Be among the first 25 applicants Location : We are looking for the right individual for this role, and therefore, the individual can reside in any of the following locations: Sydney, Melbourne, Adelaide, Perth or Brisbane. About the Role AFSL Compliance is a key business unit within the Count Group that provides expert consulting services to...
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Project & Customer Success Manager-APAC Region
vor 3 Wochen
Council of the City of Sydney, Österreich Dot Compliance Ltd Vollzeit## Project & Customer Success Manager-APAC RegionSydney | Full-time#### Who we’re looking forDot Compliance is an AI Empowered, innovative cloud-based software company providing electronic Quality Management System (eQMS) solutions to life sciences companies. Our solutions, built on the Salesforce platform, enable organizations to replace traditional...
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Customer Service Consultant
vor 17 Stunden
City of Melbourne, Österreich Momentum Consulting VollzeitCustomer Service Consultant ) Dandenong South, Melbourne, Australia About us Momentum has partnered with our client, a market leading manufacturer based in Dandenong South, to assist in finding their newest Customer Service Consultant! This role is a full time (Monday to Friday, 8:30AM to 4:30PM) position, with the option to work two days from home each...
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Customer Service and Sales Consultant
Vor 3 Tagen
City of Brisbane, Österreich Medibank VollzeitYou’re only human. It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. About the Community Team At Medibank,...
