Product Owner, Workflow
vor 21 Stunden
Product Owner, Workflow MUFG Pension & Market Services – a global, digitally enabled business providing superannuation and pension solutions. Overview We’re seeking a Product Owner – Workflow to own and manage the workflow orchestration platform backlog and deliver workflow automation capabilities. Acting as the key link between business stakeholders and technical teams, you’ll translate operational requirements into platform features and ensure sprint‑level delivery aligns with our omnichannel transformation strategy. Key Responsibilities Own and prioritise the workflow platform product backlog and roadmap. Write clear user stories and acceptance criteria for workflow features and enhancements. Lead Agile ceremonies and manage sprint delivery for workflow automation initiatives. Collaborate with technical teams to configure workflow rules, routing logic, and integrations. Gather and analyse business requirements to identify automation and optimisation opportunities. Define workflow KPIs and success metrics; monitor platform performance for continuous improvement. Coordinate user acceptance testing and manage defect resolution. Act as the primary point of contact for workflow platform queries and stakeholder engagement. About You 3–5 years’ experience as a Product Owner or Business Analyst in workflow or process automation. Experience as a Business Analyst or Product Owner within a transformation environment. Experience building tactical and strategic reporting. Hands‑on experience with workflow orchestration platforms (e.g., Pega, Appian, ServiceNow). Strong understanding of Agile methodologies; Scrum Master or Product Owner certification preferred. Experience with process mapping tools and translating business needs into technical requirements. Financial services or superannuation experience desirable. Employment Type Full‑time Job Function & Industries Information Technology and Consulting; Pension Funds. Benefits FlexiWorks – enabling employees to work in office or at home. Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well‑being leave. Employee Recognition Program. Talent Referral Program. Salary Sacrificing via Superannuation. Employee Assistance Program. Learning & Development – self‑paced learning, educational assistance support. Employee discounts (Bupa, Microsoft, etc.). Novated Car Leasing. Culture We are an inclusive employer who values diversity, flexible work arrangements and the wellbeing of our people. We support an environment where all individuals are treated fairly and equitably, and we do not discriminate on any characteristic. How to Apply Ready to take the next step in your career? Apply now with your resume and a cover letter outlining your skills, experience and why you would be a good fit for the role. Candidates must have the relevant work rights. Successful applicants will complete background screening prior to commencement of employment. Please note MUFG Pension & Market Services has an office shutdown from 22nd December to 2nd January. If you apply during this period we will get back to you in the new year. We comply with Equal Employment Opportunity and encourage applications from all qualified candidates. #J-18808-Ljbffr
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