Account Manager – New Business Development

Account Manager – New Business Development This is an exciting opportunity to join the Elsevier Health eSales team, comprising of 10 dedicated professionals located across Australia and New Zealand. Together, we collaborate with healthcare providers and higher education institutes to enhance patient care and academic excellence. With consecutive years of record‑breaking achievement, you will be part of a highly experienced, talented, and successful sales team. We celebrate success and embrace challenges as opportunities for growth. About the Role We have this opportunity to join our Elsevier Health eSales team as an Account Manager – New Business Development, where you will be responsible for identifying and securing new business across both clinical and higher education institutes (accounts) within the Victoria and New Zealand territory. This role is responsible for developing and maintaining a professional network within our key accounts, while managing a strategic sales process in a matrixed team environment. Reporting into the Head of eSales for Australia and New Zealand, this is a permanent, full‑time role requiring domestic and international travel. The candidate will be based in Melbourne (preferred), with combined home/office‑based arrangements. If you have demonstrated sales experience in healthcare, technology or academia, this role could be perfect for you Responsibilities New sales growth of Elsevier’s digital clinical and education solutions, including: Securing new business with new accounts Cross‑selling new solutions with existing accounts Relationship building, networking and interacting with a diverse range of customers, C‑suite and internal/external stakeholders Managing a strategic and direct sales process in a matrixed environment Strategic account and territory planning utilising sales methodology tools, such as MEDDPICC and Franklin Covey Salesforce data compliance and revenue forecasting in line with standard business requirements Providing continuous market feedback to support delivery and development of key internal business initiatives and objectives Requirements Proven success in strategic account management, as a seasoned solutions sales professional Demonstrated experience in new business prospecting, selling, negotiating and closing Proven track record in achieving and exceeding sales targets Strong collaborative approach, able to work with colleagues towards shared goals and success Proven experience in consultative/value/solution‑selling in complex sales processes Knowledge of healthcare and/or academic markets Able to build rapport and credibility quickly, at all levels, with a diverse range of customers and colleagues Excellent organisational, time management and planning skills Process oriented with exceptional business acumen and analytical skills Excellent communication (verbal and written) and presentation skills Experience working in an international matrix organisation (advantageous) Experience with Salesforce or similar CRM systems Work in a way that works for you We promote a healthy work‑life balance across the organisation. With an average length of service of 9 years, we offer an appealing working prospect for our people. With numerous wellbeing initiatives, a range of personal development tools, hybrid working arrangements and shared parental leave, we will help you meet your immediate responsibilities and your long‑term goals. We can also work with you to create flexible working hours to help you fit everything in and work when you are the most productive. Working with us We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play and is given the opportunity to be listened to. Regardless of the team you join, we promote a diverse environment with co‑workers who are passionate about what they do, and how they do it. We have tools and models in place to continuously improve our working environment and effectiveness to empower our team to be the best they can be. Working for you Flexible working arrangements Benefits for you and your family Life assurance and accident policies Access to learning and development resources About Us A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Business Development Industries Hospitals and Health Care, Medical Practices, and Higher Education #J-18808-Ljbffr